Traditional Culture Encyclopedia - Tourist attractions - Can travel agencies return packages?
Can travel agencies return packages?
Less than 4 days before the departure of the policy of returning and changing the surrounding tourist routes (excluding weekends and legal holidays), if the cancellation, reduction of the number of people or other project changes are proposed, the parking space loss fee will be charged according to the actual situation, and the remaining tour fee after deducting the parking space loss fee will be refunded;
For special groups such as the elderly and children with tickets, if there is a preferential ticket policy (subject to local policies), you can hold relevant documents, and the tour guide will help you make a corresponding refund at the gate of the scenic spot.
If tourists voluntarily cancel some scenic spots during the trip, the corresponding fees will not be refunded. If the gift items marked in tourism products cannot be made, no refund will be given. If necessary, please confirm the relevant matters with the tour guide or the customer service specialist of Jianwai Branch of China International Travel Service.
Domestic long-term withdrawal policy can be fully refunded in the following cases: the departure date exceeds 7 days (except for weekends, holidays and other tourist seasons), or the group cannot be formed due to travel agency reasons. Partial refund can be given in the following circumstances: if the departure date is less than 3 days and less than 7 days, the expenses incurred such as air ticket loss and agency business will be deducted; If the departure date exceeds 1 and is less than 3 days, all expenses incurred by full air tickets and agency business will be deducted;
In domestic long-distance travel, if there are discounts on certificates such as the old-age card, military officer's card, student's card and teacher's card, the difference between the cost price and the preferential price will be refunded, or the tour guide will write a written explanation and refund the difference at the tour group after the trip (in fact, tourists are advised to directly refund the difference during the trip to avoid the need for all parties to implement it after the trip, which will delay the cycle); If you don't participate in the attractions, restaurants, accommodation and other items included in the itinerary, you need to inform the tour guide in advance, and the expenses that have not occurred will be reimbursed locally; If the trip cannot be carried out due to force majeure or its own reasons, the expenses that have not occurred will be refunded locally. If you leave the group within 1 day before departure, the fee will not be refunded; The air ticket is a team discount ticket, which cannot be signed, changed or returned after confirmation. Tourists who fail to participate in tourism projects or take transportation in time as agreed in the contract shall be deemed to have given up voluntarily and the fees will not be refunded;
Due to the particularity of local tourism reception fees for some domestic regional products such as Hainan and Yunnan, the fees will not be refunded in the following cases: Yunnan's regular group, old-age card, military officer's card, student card, teacher's card and other documents are invalid; The Great Yulong Scenic Area in Lijiang section includes tickets for Yulong Snow Mountain, Yushui Village, Yufeng Temple, Yuzhu Qingtian, Dongba Valley, Dongba Wanshen Garden and Dongba Kingdom. The above six scenic spots are all package tours. Due to the lack of tour time, other scenic spots except Yushui Village will not be visited, and the fees and concession cards will not be refunded. Because the local tourism bureau stipulates that the team must operate the card, it must return the meal more than two days in advance, otherwise the fee will not be refunded; Tourists who voluntarily cancel their itinerary or leave the group halfway are deemed to have given up automatically, and the fares, meals and scenic spots tickets cannot be refunded; If you need to leave the group due to special circumstances, you need to pay 100 yuan/day/person, and any discount during the trip will not be refunded. In case of special circumstances such as weekends, holidays and other tourist seasons, the above refund standard should be calculated according to the actual loss.
Participation of foreign delegations: temporarily cancel the participation of delegations, especially those leaving the country, and will remain in the embassy! The embassy will know that the visa was issued to you, and you didn't travel and were suspected of defrauding the visa; In practice, I have encountered a situation in which Europe temporarily canceled its participation in the delegation and the United States refused!
Policy of returning and signing outbound tourist routes
You can get a full refund in the following cases:
If the departure date is beyond 7 days (except for weekends, holidays and other tourist peak seasons), it is impossible to form a group due to travel agency reasons.
You can get a partial refund under the following circumstances:
If the visa is refused, the fees incurred in visa processing will be deducted and the remaining tour fee will be refunded. (If losses are caused to the travel agency, it shall also be liable for compensation. )
There is no refund in the following cases:
After the deposit is paid, it is cancelled due to personal reasons of the guest (including those who cannot provide complete and valid documents and visa materials after registration;
After the visa is completed, the deposit will not be refunded, and other related losses will be borne by yourself.
Tourists who fail to participate in tourism projects or take transportation in time as agreed in the contract shall be deemed to have given up voluntarily and the fees will not be refunded.
The itinerary is confirmed, and the tour fee is paid. Even if you don't go, there will be expenses. After the ticket is issued, the group ticket will not be refunded, which is a real total loss. Once an overseas hotel is confirmed, it will be charged even if you don't stay! Therefore, it is quite heavy to quit the group temporarily!
: principle of quitting the league
1. Once the ticket is issued, if it is refunded or signed, you will bear the corresponding refund or change loss according to the regulations of the airline.
2. Once the train ticket is refunded, it must bear the corresponding loss of refund or change.
3. The hotel reservation was cancelled before check-in. If the product indicates that the hotel has special regulations, you will bear the corresponding hotel reservation loss.
If you cancel your reservation or change your itinerary, please inform us as soon as possible to avoid unnecessary losses.
Baidu Encyclopedia _ Group Travel
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