The complaint against Taobao merchant Taobao Xiaoer has not been handled. /kloc-What if the complaint entrance is closed after 0/5 days?

Call 123 15 National Consumers Association for reporting.

"123 15" consumer complaint hotline and national internet platform. The national 123 15 internet platform was officially launched on March 20 17.

Dialing method: After dialing 123 15, if you need to complain or report, please answer the questions according to the staff's prompts, truthfully tell the facts, reasons and requirements of the complaint, and tell your name, address, telephone number or other contact information as well as the name, address and telephone number of the respondent.

Precautions:

On October 8, 200211kloc-0, in order to prevent minors from indulging in online games and safeguard their legitimate rights and interests, the Ministry of Culture and Tourism issued a notice to deploy comprehensive law enforcement agencies in various cultural markets to further strengthen law enforcement and supervision in the online game market. It is reported that the Ministry of Culture and Tourism requires local cultural market comprehensive law enforcement agencies to work with industry management departments.

Focus on the implementation of time limit, real-name registration and other management measures to prevent minors from indulging in online games, and increase the frequency and intensity of law enforcement inspections of online game enterprises within their jurisdiction; Strengthen network inspections and strictly investigate online games published online without authorization; Strengthen the law enforcement supervision of Internet service business premises, entertainment venues and other related cultural markets to prevent minors from entering the business premises in violation of regulations.