Traditional Culture Encyclopedia - Tourist attractions - Tourism customer service recruitment standards Tourism customer service personnel recruitment

Tourism customer service recruitment standards Tourism customer service personnel recruitment

: 1. Travel customer service personnel recruitment

1. Education requirements: College degree or above.

2. Language requirements: fluent and standard Mandarin can be used. Sweet voice, broadcasting experience is preferred. Don't do this if Mandarin is not standard. )

3. Computer skills: 40 words/minute or more, familiar with common office system software. Such as word, excel, etc.

4. Listening skills: be able to clearly understand each other's connotation and make appropriate responses.

5. Quality requirements: good oral expression skills, service awareness and service mentality, strong sense of teamwork, good communication skills, coordination and management skills, and relevant work experience is preferred.

6. Working hours: If shifts are required, the daily working hours shall not exceed 8 hours, and overtime pay shall be paid according to national standards.

for reference only

: 2. Recruitment of tourism customer service supervisor

1. Handle tourists' complaints and opinions;

2. Play in scenic spots;

3. Provide tourists with services such as charging, parcel storage, pet storage, and children's wheelchair rental of S cars.

4. Responsible for answering customer service calls and answering tourists' questions;

5. Responsible for telephone call back; That's all I can think of.

3. Tourist customer service personnel recruitment requirements

Tourism consultant: It entered China from the west in 2008, and it is still a new industry in China. Travel agencies are the mainstream of this industry, and some individuals are involved. At present, sales staff are classified as tourism consultants in China, and are responsible for receiving customer consultation, introducing tourist routes, accepting guest registration, telephone consultation and other related businesses. Qualification: At present, there is no professional qualification certification institution in China, and most of the travel consultants are tour guides and customer service of on-the-job travel agencies, or senior hikers. Therefore, qualification is just a general description.

1. Understand the local tourism market.

2. Have a certain understanding of local tourist attractions, tourist commodities, local specialties, snacks and customs.

3. Have good communication skills and be able to make friends with guests in the shortest time.

4. Promote tourism products and answer customers' questions. Provide food, shelter, transportation, shopping and entertainment information. Professional characteristics: because there is no accurate professional characteristics of tourism consultants, most practitioners are working according to their own understanding. There are several general services: 1. Provide tourist attractions, tourist commodities, local cuisine and tourist routes. 2. Provide travelers with the time of travel destination, make budget plans or recommend existing travel routes. 3. Provide travelers with hotel reservations, travel agency reservations, and special car reservations requested by some guests. Purpose: Let travelers visit the most scenic spots and learn more about local customs with the most reasonable budget and the most free way.

4. Travel Network Customer Service Recruitment

Working one day 12 hours, mainly answering the phone.

Six days a week, the basic salary is 2500 yuan. It won. Not too high. ——————————— 333 No, different positions are different.

5. Tourist customer service personnel recruitment information

The main job of customer service is to answer the phone or receive visitors. This is a job dealing with people, which requires communication skills and strong pressure resistance.

6. Recruit tourist customer service specialists

First of all, thank you for asking. Personally, I like traveling very much and have some views on it.

The following is purely handmade, like a friend to see, pay attention to, forward it. Thank you.

Tourism is a hobby in the usual sense, including traveling, sightseeing, experiencing life and feeling human nature. Then tourism includes a wide range of occupations. As the saying goes, thousands of books is not as good as Wan Li Road. You can learn to swim instead of sitting on the shore. This is about life, not just looking at it from the outside. T think so, but I think so. Go in and experience, put yourself in the other's shoes, think about it and do it, and you will realize the true meaning. When it comes to traveling, the first thing you think of is the tour guide. A tour guide is actually a profession that leads a group of people to experience the scenery of different regions. It brings happiness to people, reduces the stage of groping on the road, and enables this travel group to integrate into the current environment more quickly. Custom is a factory to experience life. A tour guide is a processing machine that mechanically gives customers experience. In addition to tour guides, there is also a kind of tourist experience, which can also be tourists from the media. They regard tourism as their life and work, and share it every day when they experience tourism. They share this happiness with other people who also like to travel. Generally speaking, tourism is just self-experience, and this group pays attention to sharing and showing what they see, hear and think, which is more perfect. This is actually a good career.

7. Tourism sales customer service recruitment

There are several reasons for the shortage of automobile customer service posts.

First, the pressure on customer service posts is relatively high. Every day, I have to face all kinds of customers, especially complaints. Dealing with them is very tiring, so customer service can't last long.

Second, customer service mostly recruits young people. Young people usually only do customer service for a short time to relieve economic pressure. When they have a better job, they will leave, so the mobility of customer service positions is high.

8. Recruitment of tourism services

This travel company recruits people all the year round. The key is that you meet the requirements.

9. Travel website customer service recruitment

Click on my mobile phone to get ant travel.

Click online customer service, and click online customer service below.

Enter the manual click to send.

Enter the registered account number and exit according to the prompt.

Ant Travel claims not to invest or promote, and after registration, it gets ten coupons from the system. A 30-day run 12 lap is enough for ten coupons. You can exchange tickets for scenic spots and deduct 20 yuan once. Tickets for scenic spots can be used to buy air tickets and hotel accommodation.

10. Tourism customer service consultation and recruitment

That's a good question.

On holidays, when relatives and friends get together, the following dialogues often appear: