Rural tourism safety matters

rural tourism safety issues

(I) Analysis of the manifestations of rural tourism safety issues

Because rural tourism has the characteristics of rural areas and objects, seasonality and regionality of tourism activities, the manifestations of rural tourism safety issues are more prominent in some forms than those of general tourism safety issues, such as food poisoning. Through the previous questionnaire analysis, tourists think that the biggest safety problems are catering, accommodation, transportation and sightseeing in turn. Food poisoning is the main manifestation of food safety; The safety manifestations of accommodation mainly include theft, fire, etc. The safety manifestation of traffic is traffic accident; The main manifestations of tour safety are: disease, crime and tour accident.

(II) Analysis of reasons for rural tourism safety

Through the analysis of questionnaires and forms of tourism safety problems, it can be known that due to the limitations of rural conditions, its tourism safety problems are more prominent, mainly due to the following reasons:

1. Incomplete industry standards

At present, many rural tourist spots do not have a set of perfect industry standards for local rural tourism. There are no specific regulations on food, accommodation, transportation, travel, entertainment and purchase for tourism activities. As a result, there is no standard for the management and service of the industry, and the division of responsibilities is not obvious. For example, there are no uniform regulations on accommodation facilities and sanitary standards; There are no explicit provisions on food hygiene, service procedure standards and hardware facilities.

2. Safety training is not in place

In rural tourist areas, the safety training for relevant employees before employment is not in place, which makes them not understand and know how to prevent potential safety hazards in the business process. For example, in the aspect of food hygiene and safety, because employees have not received a series of food management and production training such as purchasing, storing, processing and making raw materials, food collocation, safety problems are prone to occur in the actual operation process.

3. The awareness of industry safety is weak

(1) From the perspective of managers

The behavior of managers has a vital impact on the safety of scenic spots. He influences the behavior of service personnel and tourists through his own behavior. However, the managers of many rural tourist attractions have not played an exemplary role. For service personnel, managers did not effectively supervise and guide their behavior; For tourists, the managers failed to convey effective travel safety information to them.

(2) From the service provider's point of view

The activities of rural tourism emphasize the rural nature. They eat farmhouse meals and live in farmhouse houses, and the service personnel are also farmers. Because they seldom or never take part in service work. Therefore, their safety awareness is weak and their service skills are lacking. For example, they do not pay attention to their own hygiene in the service process and lack knowledge about the storage and production of various foods. In addition, their ability to deal with emergencies is limited, and they can't take countermeasures at the first time for some emergencies.

(3) From the tourist's point of view

Generally, rural tourism belongs to short-term tourism, and many tourists often do not make detailed plans and know in advance, nor do they get a lot of information about tourist destinations, which invisibly increases security risks. In addition, some tourists find another way to seek excitement, but they ignore their own safety.

4. The hardware facilities of the industry are backward

The hardware facilities of a scenic spot are the prerequisite for the operation of the scenic spot, but many rural scenic spots are restricted by their economic development level and development time, and the construction of various hardware facilities is not perfect. For example, in terms of emergency medical care, many rural tourist attractions do not have relevant first-aid equipment, first-aid teams, ambulances or stretchers. Once an accident happens, the scenic spot can't give rescue quickly. Accommodation: anti-theft and fire prevention facilities need to be further improved.

(3) Countermeasures for rural tourism safety management

Through the analysis of the reasons for rural tourism safety, the countermeasures that relevant personnel can take mainly include:

Perfecting hardware facilities

Hardware facilities and equipment are the basis for the normal operation of tourism activities in scenic spots and an important factor to ensure tourism safety. The construction of hardware facilities in rural tourist destinations mainly starts from the following aspects:

1. Traffic facilities

The traffic facilities in scenic spots are mainly improved from the aspects of fences, warning piles, traffic signs and parking lots. Especially for the parking lot, because many rural tourists will drive by themselves, we should appropriately expand the area of the parking lot, improve the parking environment, increase anti-theft measures such as cameras, and arrange on-site commanders and watchmen. During the tourist season, the traffic in the scenic spot should be properly equipped with on-site commanders to maintain the order at the scene and avoid chaos. When necessary, properly control the flow of people to ensure the safety of tourists.

2. Sightseeing facilities

Sightseeing facilities in scenic spots are mainly improved from the routes, signs and warning signs of scenic spots. First, the bumpy roads in the scenic area should be improved in time, such as wooden plank roads or cement roads; Secondly, the tour roads in general rural tourist destinations are relatively narrow, and it is easy to be blocked, crowded and fall during the tourist season. Therefore, a scenic spot can be equipped with multiple tourist routes, which not only can alleviate the trouble of excessive traffic during the tourist season, but also won't make tourists feel bored returning by the original road; Third, every scenic spot in the scenic area should be marked with obvious scenic spots, and warning signs such as "For your safety, please don't take risks blindly" and "In rainy weather, please be careful of slipping and falling" should be set up in dangerous areas.

3. Accommodation facilities

Accommodation safety is two aspects that tourists are most concerned about in rural tourism safety, and it is also the most prone to safety problems. In terms of catering, every farmer engaged in catering should be equipped with an independent and clean kitchen, with disinfection cabinets, refrigerators, fresh-keeping cabinets, range hoods and other supporting facilities, and broken or stained tableware should be updated in time to ensure a clean and hygienic dining environment. In terms of accommodation, every room should be equipped with security doors, anti-theft locks and fire-fighting equipment. ;