How to test the tourist guide card in Guangdong Province

Notice of the First National Tour Guide Qualification Examination in Guangdong Province in 2009: According to the Regulations on the Administration of Tour Guides in the State Council and the Implementation Measures for the Administration of Tour Guides by the National Tourism Administration, the relevant work of the first national tour guide qualification examination in Guangdong Province in 2009 is hereby notified as follows. Please do a good job of organization according to your actual situation. I. Registration and Qualification Examination 1. Registration conditions The first national qualification examination for tour guides in our province in 2009 continued to be open to the public. All citizens of China who abide by the Constitution, love the motherland, are interested in joining the tourism industry, have a high school or technical secondary school education, are in good health, have no record of bad violations, and have the basic knowledge and language skills to meet the needs of tour guides can sign up for the exam. According to the document [2008] 174 of the Tourism Office of the National Tourism Administration, permanent residents of Hong Kong and Macao can apply for the national tour guide qualification examination. See Annex 7 for registration conditions and requirements. Chinese and foreign language exams are offered this time, but foreign language exams are limited to new or additional exams in English and Japanese. Tour guides who have obtained the Chinese Tour Guide Qualification Certificate may apply for an additional foreign language oral test to obtain the Foreign Language Tour Guide Qualification Certificate. Tour guides who have obtained the qualification certificates of tour guides from other provinces (municipalities directly under the Central Government and autonomous regions) and intend to work as tour guides in Guangdong need to take the Basic Knowledge of Tour Guides in Guangdong and take it at the same time as this examination. New candidates who participated in the second national qualification examination for tour guides in our province in 2008 have passed one of the subjects of Comprehensive Knowledge of Tour Guides (written examination) or Service Ability of Tour Guides (oral examination), and may apply for the subjects that have not passed the make-up examination. 2. The deadline for registration is February 3, 2009 13. 3. Registration Procedures Individual applicants register directly at the registration point of their prefecture-level city. Travel agencies, school applicants, after the registration of the unit by the person in charge to the city registration point registration. Please refer to the back of the registration form for the specific registration address, contact telephone number and the types of candidates who accept the registration. Applicants must fill in the registration form of the first national tour guide qualification examination in Guangdong Province in 2009. Applicants should show their ID card, academic credentials, recent health status certificates issued by hospitals or health and epidemic prevention departments at or above the county (district) level to the registration agency (additional candidates are exempted), and provide copies of the above documents and four one-inch recent bareheaded red background photos with the registration form. Candidates who take the oral English test and the "Basic Knowledge of Tour Guides in Guangdong Province" test must show the original and provide a copy of the "Tour Guide Qualification Certificate" in addition to the above registration procedures. Each registration point shall submit the following materials to the Provincial Guidance Office before February 17, 2009: registration summary table (stamped), invoice summary table, album bottom page, etc. , and submit the electronic summary table at the same time. All localities can inform candidates to click on the vigorous Guangdong network government bulletin board to inquire about the examination information. Second, the training materials 1. Candidates voluntarily participate in the training, and the Provincial Guidance Office encourages candidates to participate in pre-test training in training units or institutions recognized by various places. According to the needs of candidates, local tourism bureaus offer various training courses and special lectures for candidates to choose from. 2. The Municipal Tourism Bureau should fully mobilize the training strength of tourism colleges, support colleges or training institutions with good training conditions and tourism education teachers to undertake training tasks, strengthen the guidance of training work, strengthen the supervision and management of training quality and training expenses of training units, and submit the training plan and training teacher information to the Provincial Guidance Office for the record. 3. Candidates in this exam can choose textbooks and materials such as Policies and Regulations, Tour Guide Business, Basic Knowledge of National Tour Guides, Basic Knowledge of Guangdong Tour Guides, Guangdong Tour Guides, New Exam Guide and Required Reading for On-site Tour Guides. Three. Examination subjects and contents (1) The qualification examination for tour guides includes two parts: the written "Comprehensive Knowledge of Tour Guides" and the oral "Service Ability of Tour Guides". Examination content is the basic knowledge and skills that tour guides should master. 1. There are eight subjects in the written test (comprehensive knowledge of tour guides): (1) Current affairs policy: Deng Xiaoping Theory, Theory of Three Represents theory, Scientific Outlook on Development, international and domestic situation (referring to the content outside the textbook), foreign policy (referring to the content outside the textbook) and so on. (2) Tourism laws and regulations: tourism laws and regulations on tourism contracts, travel agency management, tour guide management, safety management, tourism insurance, tourism traffic management, tourism accommodation management, tourism resource management and tourism complaint management. (3) Tour guide practice: service standards and emergency treatment of tour guides. (4) Tour guide skills: tour guide skills, explanation skills and business knowledge. (5) Guangdong history: Guangdong's historical development, historical events, historical figures, historical allusions, historical culture. (6) Guangdong tourism resources: Guangdong's natural and cultural tourism resources. (7) Basic knowledge of tour guides: Focus on ethnic content, including China's ethnic customs, religion, architecture, food, local specialties, world heritage, nature reserves, etc. (8) Common sense of literature and history: common sense of history and culture, common sense of literature and art related to tourist attractions, etc. The examination time for current affairs policy, tourism regulations, tour guide practice and tour guide skills is two and a half hours; The examination time for the four subjects of Guangdong History, Guangdong Tourism Resources, Basic Knowledge of Tour Guides and General Knowledge of Literature and History is two and a half hours. The written test papers of foreign language candidates are the same as those of Chinese candidates. 2. In the oral part (tour guide service ability), China candidates offer five subjects: (1) Language skills: accuracy, logic and rigor of language, pronunciation, intonation, speed and expression of Mandarin. (2) knowledge of scenic spots: the art for tour guides to master knowledge of scenic spots and explain them. (3) Routine service: master the procedures and standards of tour guide service and the ability to use it. (4) Emergency knowledge: normative requirements for preventing and handling special accidents in tourism activities. (5) Reception etiquette: gfd, etiquette and courtesy requirements and actual public relations reception ability during the reception of tour guides. In addition to the above five subjects, foreign language candidates add "Chinese-foreign translation" and "short story retelling". (6) Chinese-foreign translation: On-site translation ability and listening level during the tour guide's explanation. (7) Retell the passage: Retell the passage randomly selected from the scene to examine the candidates' ability to understand and use a foreign language. 3. Designated scenic spots for this oral Chinese test: (1) Scenic spots in the whole province: Sun Yat-sen Memorial Hall, Kaiping Diaolou, Liyuan, Window of the World, Nankun Mountain National Forest Park and Dongguan Yuan Chonghuan Memorial Park. (2) Local attractions: See Appendix 1 (3) The designated attractions of this oral foreign language test: Zhongshan Memorial Hall, Kaiping Diaolou, Liyuan, Foshan Ancestral Temple and Danxia Mountain World Geopark. (2) Test score calculation: The written test "Comprehensive Knowledge of Tour Guides" (total score in the morning and afternoon) scored 800 points, and the qualified score was 480 points; The full score of the oral test of Tour Guide Service Ability is 200, and the qualified score is120; The written test of "Basic Knowledge of Tour Guides in Guangdong" scored 220 points, and the passing score was 132 points. New candidates must pass both written and oral tests, and additional candidates can pass. New candidates pass the written or oral test, and only need to take the unqualified subjects when they apply for the next exam. Four. Proposition and Examination Time (1) The Provincial Guidance Examination Office is responsible for the proposition work of the first national qualification examination for tour guides in 2009, and the scope of the proposition is subject to the guide of the first national qualification examination for tour guides in Guangdong Province in 2009. (2) The examination date of "Comprehensive Knowledge of Tour Guides" is scheduled for March 22nd. See the following table for specific arrangements: subject time and date: 9: 00 am-165438+0: 30 pm-14: 00 pm-16: 30 March 22nd (Sunday), current affairs policy, tourism regulations, professional ethics, tour guide business, Guangdong history and tourism profile, and Guangdong tourism. Oral test "tour guide service ability" oral test results and scoring forms are reported within three days after the end of the test as required. V. Organization of the test work and setting of test sites This test work is arranged by the provincial guide judges, and organized and implemented by the tourism bureau where the test sites are located. After the approval of the provincial guidance office, the test center will be notified separately. Six, marking and certification marking work by the provincial guidance office unified organization. The test results are fed back to the listed tourism bureaus at all levels by the Provincial Guidance Office, and the municipal tourism bureaus will inform the candidates of the results. At the same time, the provincial examination guidance office will publish the examination results on the website of Vigorous Guangdong for candidates' reference. The national tour guide qualification certificate was uniformly printed by the National Tourism Administration, and the provincial tour guide examination office began issuing certificates in May 2009. At the local level, the listed tourism bureau will write a summary of the examination work and report it to the provincial guidance office before May 5. Seven. Fees for Tour Guide Qualification Examination: (1) Newly added examination category: 1. The new Chinese tour guide candidates are 598 yuan each; 2. Candidates for new foreign language tour guides are 648 yuan each. (2) Category of additional test: 1. Take the written test "Comprehensive Knowledge of Tour Guides", 368 yuan per person; Take the oral test of "Tour Guide Service Ability", Chinese 230 yuan, foreign language 280 yuan; 2. Take the written test of "Basic Knowledge of Tour Guides in Guangdong", each 92 yuan. Since the registration of this examination, the fee income of the tour guide qualification examination in our province has been managed by "two lines of revenue and expenditure" and turned over to the provincial finance in full. Candidates and units receive receipts or receipts after paying fees at the registration point (invoices can only be received when the admission ticket is issued). The basic steps for each city to pay fees are: 1. Within 5 working days after registration, the invoice will be entered and summarized and submitted to the provincial tourism service center, and the center will send the Notice of Payment of Provincial Non-tax Income in Guangdong Province to each registration point by fax or e-mail within 5 working days after receiving the summary confirmation; 2. Notice of Payment of Provincial Non-tax Income in Guangdong Province requires all registration points.