A summary of the narrator's work in Red Tourist Attractions

I am XXX, a member of the tour guide department. In X, this year, I walked out of the school gate of the brigade, became a social person, and gloriously became a member of the brigade. I am very happy, not only because of my yearning for the profession of tour guide, but also because I am proud that I can take root in Thailand and gain happiness.

Counting more than five months since my work, every picture I have exchanged with leaders, colleagues and guests has made me deeply feel the warmth of the family of Tailv. In the process of continuous practice, my work and personal growth have made breakthroughs. These achievements can not be separated from the care of leaders and the help of colleagues. Details are collected in the report card. Allow me to introduce them one by one:

First, be good at adapting to the environment and be a qualified professional.

Looking back on 20 13, it was an extraordinary year, and it was also a year full of hopes and challenges. 65438+ This year10.6, Wuzhong Taihu Tourist Area was officially awarded the "National 5A Tourist Attraction", and on June 22, Suzhou Taihu Tourist Center was officially put into operation. As the first generation tour guide of Tailv, I have more responsibility and obligation to devote my youth to "entering the Taihu Lake era in an all-round way" and welcoming "a better future in Wuzhong".

Come to Tailv, come to the tour guide department. I will adhere to the principle of "love a job", strive to adapt to the new environment and new changes, resolutely obey the leadership arrangement, establish friendship with colleagues, learn the knowledge of scenic spots through field visits, and constantly explore how to improve the service level during practical visits. Here, as a post-90s generation, I am welcoming guests from all directions and serving the local tourism industry with a brand-new look and humble attitude.

Second, dare to meet the challenge and strive to be a government tour guide.

Since I started work in July, I have taken 2 1 sub-tours (two full-time tour guides and 19 local tour guides).

24 working days. Among them, there are 3 government reception groups and 6 travel agency bosses stepping on the line. The warm introduction and thoughtful service left a deep impression on the tourists.

In terms of reception in the visitor center, among the 43 groups of guests, Yu Shuji, Jin District Chief and other governments received 14 people, and 9 visiting groups such as brother units and travel agency owners. I kept innovating, sorting out and perfecting the explanation of the visitor center, and taking "different people meet and say different things" as the standard, gradually the explanation was carefully guided and highly affirmed by the leaders.

Three, the courage to take responsibility, cooperate with the team leader.

In August, I participated in the competition organized by the scenic spot company. Although I lost the election as expected, the affirmation of the leaders made me more motivated and motivated. I cooperate with the department leaders and try my best to share the work of the department. Then, the service desk of the same city network was handed over to me. I took the initiative to contact and work actively, which was highly praised by the two leaders.

June 5438+this year 10, Taihu Green V Station was officially put into operation in our visitor center. As a representative of Wuzhong District Youth League Committee, I have the honor to be a young volunteer here, responsible for up-and-down communication, internal and external communication and daily work. Charity sale, tourism consultation and scenic spot publicity have all achieved certain results. In June 5438+February this year, Taihu Lake Green V Station was awarded the title of "Excellent Volunteer Organization" by the Youth League Committee, and I was also awarded the title of "Wuzhong District Eco-environmental Volunteer Star", and was also recommended by the Youth League Committee as the honorary candidate of "Suzhou Excellent Young Volunteer".

Fourth, I am willing to participate in activities to improve my overall quality.

I am happy to take part in various activities and competitions. I think it can not only enrich my experience, but also improve my personal quality. Since my work, I have participated in volunteer training in the district, DIY lecturer training in the group and diligent and honest painting and calligraphy exhibition in the group, which has broadened my horizons and cultivated my sentiment. At the same time, he actively participated in all kinds of competitions organized by the company, such as the tour guide contest of the scenic spot company and the host contest of the scenic spot company, and all won the "first place" good results. In the just-concluded Wuzhong District Interpretation Competition, I won the "Gold Award" in one fell swoop and won honor for the company.

Five, diligent study and thinking, and constantly lay a solid foundation.

I am curious, because this is not only a personal need, but also a business need. A free tour guide is by no means a good tour guide, and a tour guide who doesn't like learning can't be better. Therefore, I use my spare time to read books to solve puzzles, study flexibly, make field trips, learn modestly, improve my literacy and knowledge reserve, provide cultural explanations for tourists, and cook cultural dinners.

Of course, learning is endless, and so is service. A few days ago, I officially signed a contract with my company. I am very happy and moved. But at the same time of calm, there are also various reflections. Reflecting on whether your explanation is adapted to local conditions varies from person to person. What is the gap with excellent tour guides? Reflect on what needs to be improved in your service? Can we please all the guests next year? Indeed, individuals need to improve too much, whether it is knowledge reserve, personal accomplishment or service skills. I am willing to work hard, not slack off, not wavering, and develop together with Thai Travel * * * to create new achievements!