Why didn't the same trip to buy a high-speed rail ticket pass the examination?

If your identity information verification status is "pending verification", please bring the original valid identity certificate used when purchasing tickets to the station ticket window or the railway ticket sales point for identity information verification; If it is "failed" (limited to the second-generation resident ID card) or "please apply for inspection", please bring the original valid ID card used when purchasing tickets to the ticket window at the station. If you intend to entrust others to handle it, please bring the original valid identity documents of your agent and yourself. At the time of processing, if your second-generation resident ID card cannot be automatically read by the second-generation card automatic reading equipment, it cannot be processed. Please apply to the issuing authority for a replacement.