How to complain about the refund of WeChat official account?

The ticket refunded by WeChat official account has not been refunded. How to complain is as follows:

Method 1:

WeChat can report the official account of WeChat WeChat.

Wechat official account reporting method:

1. Open WeChat, click the three signs in the upper right corner and select Settings.

2. Click on my account.

3. Click on WeChat Security Center.

4. Click to enter the WeChat Security Center.

5. Click to report WeChat official account.

6. Fill in the official WeChat account and detailed information to be reported, and click Submit to complete.

Method 2:

Consumers can call the 123 15 consumer hotline to make a complaint. Under normal circumstances, if it is due to force majeure factors such as COVID-19 or the reasons of the merchants, you can ask for a refund.

If you complain about Tongcheng on WeChat, you can directly follow the official account of WeChat 123 15, and then click I want to complain directly on the homepage, and submit relevant complaint materials and your contact information. 123 15 The staff of the Consumers Association will get in touch with consumers after seeing the information, and then consumers can submit their own evidence to the staff of the Consumers Association. Generally, as long as the evidence is sufficient, the interests of consumers can be guaranteed.

Method 3

Contact the customer service of the platform where you bought the ticket to respond. You can return the train ticket. But if the train leaves and misses. I want to refund my ticket at the railway station. If it is a bus ticket, it can also be refunded. You can also return it online or at the station. But there is a handling fee.