Traditional Culture Encyclopedia - Travel guide - Foreign business etiquette and taboos

Foreign business etiquette and taboos

Foreign-related business etiquette

1. Things to note in foreign-related business etiquette

1. After entering an indoor place, you should usually take off your gloves, hat and coat. , jackets, windbreakers, etc.

2. Sunglasses or other colored glasses are usually not worn indoors. Under special circumstances, if you must wear colored glasses, you should take the initiative to explain and apologize, and you should take off your sunglasses when shaking hands and talking.

3. Western women’s gauze gloves, gauze masks, shawls, short coats, etc. can be worn indoors as part of their clothing.

2. Key points in dressing in etiquette for foreign-related interactions

1. Clothes and pants should be neat and clean, especially the collar and cuffs.

2. When wearing a long-sleeved shirt, the shirt should be tucked into the pants and do not roll up the sleeves and trouser legs.

3. When wearing a suit, if the suit has a single button or multiple buttons, all buttons should be buttoned. If the suit has a double button, only the top one can be buttoned.

4. Men should not wear shorts to participate in foreign-related activities. Women can go barefoot if they wear sandals, but if they wear socks, do not expose the tops of the socks to the outside of the dress.

5. When communicating with foreigners, you should be careful not to wear pajamas, pajamas or slippers to receive foreign guests.

The above are the key points of foreign-related etiquette knowledge on dressing.

3. Things to note when shaking hands in foreign exchange etiquette

1. Say hello first, and then shake hands. If it is the first time you meet someone, you usually extend your hand when introducing yourself, such as "I'm Green, nice meeting you." and shake hands at the same time.

2. Under normal circumstances, the handshake should not be too long, just a quick shake, but not too hard. If the relationship is very familiar, the handshake can last a little longer. Sometimes a young person can bow slightly to an older person, a person of lower status or a person of higher status, and hold each other's hand with both hands to show respect.

3. When a man shakes hands with a woman, just gently hold the woman’s fingers.

4. In foreign-related etiquette, the order of extending hands when shaking hands is also somewhat particular: the host, the elder, the person of higher status and the woman extend their hands first.

5. Do not cross hands when shaking hands with multiple people. Wait until others have finished shaking hands before extending your hand. Take off your hat and gloves before shaking hands and look at the other person with a smile when shaking hands.

4. Conversation skills of foreign-related etiquette knowledge

1. When talking, have a natural expression and appropriate language. You can make appropriate gestures and do not dance too much.

2. Don’t point your fingers at others. Friends who have this habit can hold a pen or book in their hand to eliminate such actions.

3. If you want to participate in other people's conversations, you should say hello, such as "Excuse me, may I join you?" If others are chatting privately, don't join in.

4. Respect other people’s speeches. Try not to interrupt when others are speaking. If you need to speak, you can wait until others have finished speaking.

5. If you want to leave during the conversation, you should greet the other party and apologize, such as "I'm sorry I've gotta go. It's very late now."

6 . During the conversation, you should look at the other person. Don't look around when others are talking, and don't look distracted. Don't play with other things or look at your watch all the time, looking impatient.

5. Conversation content on foreign-related etiquette knowledge

1. When introducing yourself, generally just say your name, you can also add where you are from, such as "I' m John Lee from Shanghai."

2. When introducing others, you should also explain your relationship with yourself, such as "She's Susan, a friend of mine. She's from Beijing."

3 , Try to avoid topics such as religion, disease, death, obscenity and other topics when talking about foreign affairs.

4. Don’t ask about other people’s income, family property and other personal life issues.

5. Don’t criticize your elders or people of high status, and don’t laugh and ridicule others.

6. When talking to a woman, do not ask her about her age and marital status, nor comment on her figure, health, income, etc. Of course, it is good to compliment the other party's greetings, such as "hey you look so charming today."

6. Commonly used polite expressions in foreign-related communication etiquette

Whether it is foreign-related communication etiquette or Foreign business etiquette requires the use of polite language.

For example, the following italics are shown:

Excuse me, may I take a look at this picutre?

Excuse me, may I ask you a question? Excuse me, can I ask you a question?

Help me put the map on the wall please. Please help me put the map on the wall.

I'm sorry, I'm late. I'm sorry I'm late.

Thank you for your help. It's really awesome.

Taboos on foreign business etiquette

Taboos on talking with foreigners Common sense knowledge about conversation etiquette is very important. In general, you should avoid the following topics: * Sensitive political topics * Religious differences * Troublesome or negative historical events Even if the host brings it up first, your reaction must be cautious. People may ask you some very direct and blunt questions about your country, so be prepared.

In European countries, people may often travel to North America, but in countries that rarely travel, people may show more obvious curiosity about your country. For example, when someone asks you: Does everyone in the United States carry a gun? How much money do you make each year? What is your family heirloom? Is the CIA spying on your company? Don't make a fuss about these questions.

Special tip: Be aware that someone may ask about your marital status. A married American woman attended a business meeting in South Korea. A gentleman sitting next to her suddenly turned around and said, "Please don't be too sad." She was taken aback and said, "Why?" The gentleman looked at her. Her hand explained: "I saw you were wearing a wedding ring on your hand, so I guess your husband may have passed away...otherwise why didn't you stay at home?" Be cautious when making small talk with people overseas. , pay attention to communication skills. An American who has been a long-time expat in the Far East gave us this piece of advice that applies to every situation: “Answer the question as if you were answering a rich, elderly aunt asking you how much you would like her to leave you in her will. . ”

In other words, be polite, elegant, sophisticated and respectful when talking

Expand the basic etiquette of foreign-related business etiquette

1. Expression Face-to-face meetings require fewer words than letters because facial expressions, body language, and the way you speak can all help people express their thoughts. If you sit upright like a wooden man, expressionless and listless, or talk non-stop like a monk chanting sutras, the purpose of communication will be difficult to achieve.

2. Actions and behaviors

When sitting, you can lean slightly forward to make the other party feel that you are sincere in your conversation; looking away from the other party from time to time may change the content of the conversation. It sounds more stable; a slight smile may add weight to the ordinary word "thank you" and express gratitude more fully; put your hand on the other person's shoulder and look into the other person's eyes without saying a word. You can pour out all your inner thoughts. These do not apply to everyone, and actions and behaviors vary by gender and age.

3. Speech speed and emotion

Sometimes, the listener seems to be listening with all his attention, but in fact this is not the case, and it is entirely possible that the listener is absent-minded. Therefore, speakers should try to use short sentences, simple and clear words and clear wording. The speed of your speech should be appropriate. If you speak too slowly, the listener may feel bored. If you speak too fast, the listener may feel that you are nervous and unprepared. Everyone gets nervous when being interviewed, auditioning or performing, including those in the most senior positions.

4. Intonation and voice

Shouting loudly is meaningless, and it is harder for others to understand what you shout. The most common mistake in face-to-face meetings is talking too much too fast. If you are reading a letter, you can re-read it if you do not understand it, but you cannot repeat the conversation or interview. If the letter is too long, the reader can find the key points. If you talk too much during the interview, the key points will be unclear and not prominent.

5. Silent and spoken

Most people think that face-to-face meetings are like writing letters or reports, and they must use language. In fact, in many situations, if you only rely on language to complete the communicative task, you may say too much, the effect will be worse, and it will also be rude. In face-to-face meetings, words are only one of the means of communication. Even if both parties are silent, various information is still transmitted to each other. Communicative purposes can be achieved without using language. Some actors are just good at expressing emotions through their eyes, head or limbs.

Telephone etiquette: When answering the phone, you should speak civilly and have a moderate tone, and let the other party feel your smile. At the same time, don’t forget to keep detailed phone records for every important phone call.

Welcome and Farewell Etiquette When guests come, you should take the initiative to stand up from your seat, lead the guests into the living room or public reception area, and serve them drinks. If they are at your seat When talking on the Internet, be careful not to speak too loudly so as not to disturb colleagues around you. Remember, always smile.

When delivering a business card etiquette, you should hold the two corners of the business card with the thumb and index finger of both hands, so that the front of the text faces the other party. Use both hands when receiving the business card. If you are going to talk to the person next, don't put the business card away. Put it on the table and make sure it is not buried under anything else. When attending a meeting, you should exchange business cards before or after the meeting. Do not exchange business cards with others without authorization during the meeting.

Introduction Etiquette The etiquette of introduction is to behave generously and appropriately. The principle of introduction is to introduce low-level people to high-level people; introduce young people to older people, introduce unmarried people to married people, introduce men to women, and introduce native people to foreigners.

Handshake etiquette A pleasant handshake is firm and powerful, which can reflect your confidence and enthusiasm, but it should not be too hard and should not be too long, just a few seconds. If your hands are dirty or cold or wet or sweaty, it is not appropriate to shake hands with others. Just take the initiative to explain to the other party the reason why you do not want to shake hands. Women should offer to shake hands with the other party without wearing gloves. Also, don't shake hands while chewing gum.

Respect others.

Conversation is an art, and the attitude and tone of the speaker are extremely important. Some people talk endlessly, do not allow others to interrupt, and regard others as their students; some people always like to talk in an exaggerated tone to show their sharp tongue, and even do not hesitate to make alarmist remarks; some people are self-centered , completely disregarding the joys, sorrows and joys of others, and only talks about himself all day long. These people only give people the impression of being arrogant, presumptuous, and selfish because they do not know how to respect others.

Conversation is civilized.

Some small details in the conversation should also reflect respect for others. When using foreign languages ??and dialects in conversation, you need to take into account the person you are speaking to and others present. If someone doesn't understand it, it's best not to use it. Otherwise, it will make others feel that you are deliberately showing off your knowledge or deliberately not letting them understand. When talking with many people, do not suddenly whisper to one of them, and whispering into the ear is even more unacceptable. If you really need to draw his attention to the grain of rice on his face or the loose button of his pants, you should ask him to step aside and talk.

When there are more than three people talking, you should have a few words with everyone else from time to time. Don't neglect someone because "a thousand cups of wine is too little when you meet a close friend, but half a sentence is too much when you don't agree with each other." In particular, you need to pay attention to being polite and cautious when talking to women. Don't fall in love with a certain woman and talk endlessly when many people are talking.

Gentle and elegant.

Some people are very talkative and don't let others talk, and they naturally like to argue; some people are good at asking questions to the end, and there is nothing they dare not talk about or ask. Doing so is disrespectful. Be gentle and polite when talking, don't use harsh words to hurt others, sarcastically curse, argue loudly, or be entangled.