The refund for the same trip did not arrive in the account within 9 days

Because Tongcheng Travel refunds need to go through several aspects, including Tongcheng Travel websites, airlines, banks, etc., there may be delays in each link, which will result in the refund not being received in time. . Solution:

1. Log in to your bank account and check whether you have received the refund fee for the same trip. If you have received it, it means that the refund has been received and you can use it with confidence.

2. If consumers have not received a refund, they can contact Tongcheng Travel customer service to inquire about the refund processing situation and request that the refund be credited to their account as soon as possible.