How many complaints about Zhangjiajie tourism in 211? How many travel agencies, hotels, scenic spots, etc.

According to January to June, 211, Zhangjiajie Wulingyuan Tourism Quality Supervision Office * * * accepted 14 complaints and disputes about tourism, which was significantly lower than the same period of last year. The settlement rate was 1%, and * * * recovered direct economic losses of 36,68 yuan for tourists.

In the first half of the year, Wulingyuan Tourism Quality Supervision Institute strengthened the law enforcement and supervision of the tourism market according to the unified deployment of the special activity "Peace and Satisfaction in Zhangjiajie". On the one hand, it conducts uninterrupted inspections of tour guides and regulates their professional behavior. It has dispatched more than 58 law enforcement officers, inspected nearly 7,9 tour guides, inspected more than 5, tour teams, and investigated and dealt with 443 illegal tour guides. On the other hand, the timely acceptance and investigation of various tourism complaints and disputes not only pays attention to fairness and justice, but also pays attention to humanized law enforcement, and strives to safeguard the legitimate rights and interests of both tourism consumers and tourism operators. It is understood that among the 14 complaints settled in the first half of the year, the tourist satisfaction rate reached 98%.

At the same time, in view of the fact that unlicensed tour guides in the core scenic spots and illegal tourism business activities of travel agencies have rebounded, under the unified coordination of the District Ping An Satisfaction Office, the joint public security organs have severely cracked down on the "Wild Horse" tour guides in the core scenic spots, and * * * investigated and dealt with 8 "Wild Horse" tour guides on the spot, and all of them were handed over to the public security departments for administrative detention and punishment.

In addition, the Tourism Quality Supervision Office of Wulingyuan District, Zhangjiajie has also increased the normal monitoring of tourist shopping places, insisted on visiting relevant shopping places from time to time every day, supervised the rectification of shopping places, and supervised travel agencies and tour guides to standardize the operation of tourism teams.

Zhangjiajie is now in the peak tourist season, and it needs to strengthen the management of tourism law enforcement departments to make tourists happy and satisfied.

Visitors to Zhangjiajie should choose regular travel agencies, especially those who drive by car. They don't believe in how the wild horses on the roadside explain, and often increase the price slowly at a price that tempts you.