Characteristics of tourism crisis

Tourism crisis has four main characteristics: suddenness, urgency, harmfulness and duality.

Tourism crisis is an abnormal social situation and a high concentration of various unfavorable situations, serious threats and uncertainties. Tourism crisis often breaks out suddenly when people are unexpected and not fully prepared. After the outbreak of the tourism crisis, it will develop and evolve at an amazing speed and in an unexpected way, and it will lead to a series of follow-up problems, such as the rescue and transfer of tourists, the deterioration of the business environment of tourism enterprises, and the widespread dissemination of false information. However, due to the limited reaction time of news media, the subject of tourism crisis management will often be impacted. The harmfulness of tourism crisis mainly refers to the fatal blow to tourism in a short time after the crisis, and it involves a wide range and the subsequent impact lasts for a long time. Tourism crisis is a combination of "danger" and "opportunity", and the duality of tourism crisis is also manifested in the coexistence of danger and opportunity.