Provisions of Tourism Law on Refund of Fees

The provisions of the Tourism Law on refund of fees are as follows:

Tourism operators make unfair and unreasonable provisions for tourists by means of format contracts, notices, statements and notices. , or reduce or exempt its responsibility to damage the legitimate rights and interests of tourists. According to the provisions of Article 24 of the Consumer Protection Law, the people's court shall support the tourists' request that the content is invalid.

Provisions on refund of epidemic tourism:

1, if there is an epidemic in the place of origin due to the epidemic, and the number of tickets purchased is out of service or it is not suitable for travel, you need to go through the refund procedures, and no handling fee will be charged when returning the ticket;

2. If the refund is not due to epidemic situation, the refund fee shall be calculated according to the refund time.

To sum up, if the tourist proposes to terminate the contract more than 7 days before the start of the trip, the travel agency shall refund all the travel expenses to the tourist.

Legal basis:

Article 65 of the Tourism Law of the People's Republic of China

Before the end of the tour, if the tourist terminates the contract, the package travel agency shall return the balance after deducting the necessary expenses to the tourist. Judging from the legal provisions mentioned above, passengers can not only ask for a refund before traveling, but also have the right to terminate the contract and ask for a refund during the trip! It can be settled through negotiation. If negotiation fails, you can complain to the relevant departments or collect relevant evidence for litigation.