What are the ways to solve tourism disputes?

Legal analysis: there are five ways to solve tourism disputes: (1) negotiate with tourism operators; (2) Requesting consumers' associations to mediate; (three) to appeal to the relevant administrative departments; (four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration; (5) bring a lawsuit to the people's court.

Legal basis: Provisions of the Supreme People's Court on Several Issues Concerning the Application of Laws in the Trial of Tourism Dispute Cases.

Article 1 Tourism disputes mentioned in these Provisions refer to contract disputes or infringement disputes arising from tourism among tourists, tourism operators and tourism auxiliary service providers.

"Tour operator" refers to a person who runs tourism business in his own name and provides tourism services to the public.

"Tourism auxiliary service provider" refers to the person who has a contractual relationship with the tour operator, assists the tour operator to fulfill the obligations of the tour contract, and actually provides travel services such as transportation, sightseeing, accommodation, catering and entertainment.

These Provisions shall apply to the tourism disputes between tourists and operators of tourist attractions in the process of self-travel.

Article 2 Where a tourism contract is concluded with a tourism operator in the form of a unit or a family. And disputes arise in the course of performance, the people's court shall accept the lawsuit filed by individual tourists on the dispute over the tourism contract, except that the collective brings a lawsuit in the name of one party to the contract.

Article 3 If a tourist suffers personal injury or property loss due to the same reasons as a tour operator, and the tourist chooses to request the tour operator to bear the liability for breach of contract or tort, the people's court shall try the case according to the cause of action selected by the parties.