Personal summary of outstanding employees in scenic spots

Personal summary of outstanding employees in scenic spots

Personal summaries of outstanding employees in scenic spots. In our daily work, we often need to write various summaries. Work summaries can make our work better. Many people don’t know how to write about smoother development. Now I will share the personal summary of the outstanding employees of the scenic spot. Personal summary of outstanding employees in scenic spots 1

I am xxx, a member of the tour guide department. On August 1st this year, I walked out of the Brigade School and became a member of society. I gloriously became a member of the Tai Brigade. I am very happy. This happiness comes not only from my yearning for the profession of tour guide, but also from my pride in being able to take root in Tailu and gain happiness. Taking a closer look at the five months since I started working, every scene in which I communicated with leaders, colleagues, and guests made me deeply feel the warmth of the Tailv family. I have also made progress in my work through continuous practice. Breakthroughs and personal growth, these achievements are inseparable from the care of leaders and the help of colleagues. Every detail is compiled into a report card. Please allow me to introduce them one by one below:

1. Be good at adapting to the environment and be a qualified professional

Looking back on 20_, it was an extraordinary year, but also a year full of hope and challenges. On January 16 this year, Wuzhong Taihu Lake Tourism Area was officially awarded the "National 5A Tourist Attraction", and on June 22, Suzhou Taihu Lake Visitor Center was officially put into operation. As the first generation tour guide of Tailu, I have more responsibility and obligation to dedicate my youth to "comprehensively entering the Taihu era" and welcoming "a better tomorrow in Wuzhong".

Come to Tailu and come to the tour guide department. I adhere to the principle of "do what I do, love what I do" and strive to adapt to the new environment and new changes, resolutely obey leadership arrangements, build friendships with colleagues, learn knowledge about scenic spots through on-site visits, and constantly explore how to improve service levels in practical group leadership . Here, as a post-90s generation, I am welcoming guests from all over the world and serving the local tourism industry with a new look and humble attitude.

2. Dare to meet challenges and strive to be a government tour guide

Since I started working in June, I have led 21 groups, (2 times as a full-accompanying tour guide and 19 times as a local tour guide) )

It takes 24 working days. Among them, there are 3 government reception groups and 6 travel agency boss tour groups. The warm introduction and thoughtful service impress the tourists.

In terms of reception at the visitor center, among the 43 batches of guests, government officials including Secretary Yu and District Mayor Jin received 14 visits, and 9 visits were given by brother units and travel agency CEOs. I continued to innovate and organize and improve the explanations at the visitor center, based on the standard of "different people speak different words". Gradually, the explanations received careful guidance and high recognition from the leaders.

3. Have the courage to shoulder responsibilities and cooperate with the team leader’s work

In June, I participated in the competition organized by the scenic spot company. Although I was unexpectedly defeated, the leadership’s affirmation gave me more motivation and energy. I cooperate with the department leader and try my best to share department work. Then, I was put in charge of the citywide service desk. I took the initiative to contact and work actively, which was highly praised by the leaders of both parties. In October this year, Taihu Green V Station was officially launched in our visitor center. As the representative of the Wuzhong District Youth League, I am fortunate to be a young volunteer here, and am responsible for upper and lower communication, internal and external liaison, and daily work. Charity sales, travel consultation, and attraction promotion have all achieved certain results. In December this year, Taihu Green V Station was awarded the "Excellent Volunteer Organization" by the Youth League Committee. I was also awarded the title of "Wuzhong District Ecological Environmental Protection Volunteer Star" and was recommended by the Youth League Committee as "Suzhou's Outstanding Youth Volunteer" "Professor" honorary candidate.

4. Willing to participate in activities and improve overall quality

I am willing to participate in various activities and competitions. I think this can not only enrich my experience, but also improve my personal quality. Since I started working, I have participated in district volunteer training, group DIY instructor training, and group Qinlian calligraphy and painting exhibitions and other activities, which have broadened my horizons and cultivated my sentiments. At the same time, he actively participated in various competitions organized by the company, such as the Scenic Area Company Tour Guide Competition, Scenic Area Company Host Competition, etc., and won the "first place" in all of them. In the just-concluded Wuzhong District Instructor Competition, I won the "Gold Medal" in one fell swoop, winning honors for the company.

5. Be diligent in learning and thinking, and constantly lay a solid foundation

I am very curious about knowledge, because this is not only a personal requirement, but also a business need. A tour guide who does not recharge is by no means a good tour guide, and a tour guide who does not love learning cannot become better. Therefore, I use my spare time to read and solve doubts, learn and apply, conduct on-site inspections, and learn with an open mind to improve my own quality and knowledge reserves, so as to provide cultural explanations for tourists and make cultural feasts.

Of course learning is endless, and so is service. A few days ago, I officially signed a contract with my company. I was very happy and touched. But while calming down, there are also various reflections. Reflect on whether your explanation process is adapted to local conditions and varies from person to person? What is the gap between you and excellent tour guides? Reflect on what aspects you still need to improve in your services? Will you be able to make all guests happy and satisfied next year? Indeed, personally, There is so much that needs to be improved, whether it is knowledge reserves, personal qualities or service skills.

I am willing to work hard, not slack off, not waver, develop together with Tailv ***, and achieve greater success! Personal summary of outstanding employees in the scenic area 2

Since this year, under the correct leadership of the district committee and district government , the Party Working Committee and Management Committee of the Scenic Management Area have firmly grasped the key tasks of creating a 5A-level scenic spot, developing the collective economy, and project construction, seizing opportunities and overcoming difficulties, and have made great progress in various economic and social undertakings. It is estimated that the full-scale fiscal revenue for the whole year will be 34.42 million yuan, and the public fiscal revenue will be 16.57 million yuan. It is expected to receive 1.093 million tourists, a year-on-year increase of 2.3%, and is expected to achieve a comprehensive tourism income of 47.749 million yuan, a year-on-year increase of 6.5%.

1. New progress in overall planning

Firmly establish the concept of grand tourism development, formulate a development plan for grand tourism, gradually realize the transformation from "scenic spots" to "tourist areas", and build a diversified modernized and complex tourism products and industrial systems. Continuously improve the "Regional Controlled Detailed Plan" and the "Scenic Area Tourism Master Plan". Completed the planning and demonstration of projects such as Sunwu Cultural Park, Tourist Service Center, and Wanghuyuan Villa Renovation.

2. New achievements in infrastructure construction

First, vigorously promote project construction. We will focus on the construction of Sunwu Cultural Park, Nandamen Secondary Visitor Service Center, Wanghuyuan villa renovation, environmental improvement along Songhai Road, and Bingsheng Road lighting project. The second is to vigorously promote the construction of investment projects. Tent guest resort hotels, style towns, "urban pastoral" and other projects were successfully signed. The third is to vigorously promote the construction of new rural areas. Completed the transformation of 20 natural villages in two communities, involving 1,140 farmers, benefiting all residents in the scenic area. The fourth is to vigorously promote land acquisition and demolition work. Throughout the year, 4 companies were demolished, with 13,000 square meters of factory buildings demolished, 181 acres of nurseries from 5 households, and 744 acres of land expropriated.

3. New breakthroughs in the collective economy

The agricultural company completed a total sales value of ***1.1 million yuan. Completed projects such as the Ring Expressway, Bingsheng Road, and new rural greening and renovation projects, and cooperated with Mudu Wufeng Village to develop a cherry blossom planting project of about 100 acres. The greening company completed an annual output value of nearly 8 million yuan and realized a profit of nearly 2 million yuan. The property management company shall do a good job in the overall planning of the Old Book Collection Street, the collection of house payments, and the unified management of the Old Book Collection Street. As of the end of the year, 45.1 million yuan of house payment had been collected, and the remaining balance was delivered in the first half of 2013. Make good plans for commercial plots in community resettlement areas. At present, the scheme design and construction drawing design have been completed. Jinjishan Cemetery adheres to the development concept of "greening first, building tombs later" and the "five modernizations" development goals of "environmental gardening, diversified burial styles, artistic design, modern management, and humanized services", and has successfully passed the certification of the second-level cemetery acceptance. Achieved sales of 18 million yuan throughout the year, basically reaching the target set at the beginning of the year.

IV. New achievements have been achieved in the creation of 5A-level scenic spots.

Optimize signage, tourist routes and internal improvements in major scenic spots. Comprehensively renovate the Bingsheng Road pavement, villages along the route, and the North Gate parking lot, etc. Promote the lighting and landscape projects along the third line in an orderly manner. The functions of the North Gate Visitor Center of the scenic area have been adjusted and optimized, and public toilets, fire prevention material warehouses, monitoring rooms, etc. have been renovated.

Strengthen system construction and establish an emergency response mechanism. Strengthen personnel training and carry out training for scenic spot guides, sanitation cleaners, sightseeing car drivers, farmhouse operators, etc. Strengthen safety management and do a good job in tourism safety, traffic safety, forest fire prevention and other tasks.

Carry out service improvement projects, strive for city service, tour guide star rating, high-level training, etc., to comprehensively refine and optimize tourism process management. At present, the scenic spot has become the first tourism enterprise in the district to obtain ISO certification.

5. New achievements in investment promotion

Carefully prepare investment manuals, study and formulate investment policies, and actively introduce cultural tourism projects that meet characteristics. At present, the investment in implemented projects is 220 million yuan, and the total investment in projects under negotiation is 2.5 billion yuan. Mainly done the investment promotion and negotiation work for tent resort hotels, urban pastoral, China and South Korea aerospace robot experience exhibition, style towns and health and wellness center projects.

6. Publicity and promotion achieved new results

Organize festival activities well. Successfully held major festivals such as the New Year Prayer Temple Fair, the City’s Third Health Culture Festival, the Opening Ceremony of the Bird Science Museum, Sun Tzu’s Art of War Culture and Tourism Festival, the China-South Korea Joint Aerospace Robot Exhibition, and the Third World Women’s Go Tournament, further enhancing the Scenic spot popularity. Expand marketing. Focusing on regional cooperation in the Yangtze River Delta, we have gone to Shanghai, Ningbo, Anhui and other places to promote and actively participate in large-scale exhibitions, and the number of tourists received has increased significantly. Leverage the media to build momentum. Relying on CCTV, People's Daily, China Tourism News, China Daily and other mainstream media, we carefully planned publicity reports. During the year, more than 40 reports (times) were carried out by media at or above the provincial level. Among them, "The Top" broadcast on Tourism Satellite TV and "Focus on the Creation of 5A and Make Every Effort to Create a Panoramic Scenic Area" published in China Daily have won great recognition at home and abroad. There was a good response.

7. People’s livelihood undertakings have achieved a new situation

Do a good job in petitions and stability maintenance, comprehensive social management, environmental sanitation, production safety, forest fire prevention, flood control, family planning, civil affairs, Disabled Persons’ Federation, Labor and social security, assistance to needy groups, etc., to comprehensively build a harmonious scenic spot. This year, more than 500,000 yuan of various assistance funds have been provided to needy groups.

8. The construction of grassroots organizations has gained a new look

First, strengthen theoretical study. Focus on learning theoretical knowledge in 5A creation, collective economy, tourism and other aspects. The second is to strengthen the construction of cadre teams. Openly select a director of the Social Affairs Office. In the district inter-department competition, one comrade successfully won. The third is to strengthen the education and management of party members. Organize all party members and cadres to study the special report of Wu Renbao, the old secretary of Huaxi Village, the special report of Comrade Chen Chaoying, and learn from the People's Court. The fourth is to strengthen the construction of clean government. Strictly implement the target responsibility system for the construction of party style and clean government, and the heads of each unit and department sign a letter of responsibility for the construction of a clean government. The fifth is to strengthen the work style of the agency. With the theme of "strengthening organizations, increasing vitality, striving for excellence to welcome the 18th National Congress, and making tomorrow better", we have extensively carried out grassroots organization building activities in the activities of striving for excellence. Sixth, strengthen group work. The first trade union committee was elected, the Youth League Working Committee team was selected, and the Women's Committee of the Tourism Development Company was established. The 12th District Science Popularization Week and the opening ceremony of the Bird Science Popularization Museum were successfully held.

Since this year, it has been successfully established as a national popular science education base and passed the provincial acceptance of the national 5A-level scenic spot. Zhao Jiarong, Deputy Secretary-General of the National Development and Reform Commission, Yan Junqi, Vice Chairman of the Standing Committee of the National People's Congress, General Liu Yuan, Political Commissar of the General Logistics Department of the Chinese People's Liberation Army, Wang Zhizhen, Vice Chairman of the National Committee of the Chinese People's Political Consultative Conference, General Fei Junlong, Captain of the Astronaut Group, Vice Member of the Standing Committee of the National People's Congress Leaders such as Chang Zhou Tienong inspected the scenic spot and fully affirmed the construction and development of the scenic spot.