Where to complain about NetEase?

Legal analysis: You can call directly or make a report on the official website. After dialing 12315, if you need to make a complaint or report, please answer the questions according to the staff's prompts, truthfully state the facts, reasons and complaint requests, and state your name, address, phone number or other contact information and The name, address, and telephone number of the party being complained against. Or the 12318 National Cultural Market Reporting Platform. 12318 mainly accepts reports on illegal activities in the following areas of the cultural and tourism market: 1. Commercial performance activities; 2. Business activities of singing, dancing, entertainment and entertainment venues; 3. Art business activities; 4. Internet service business premises operation activities; 5. Online cultural market operation activities such as online music, online performances, and online animations; 6. Social and artistic level examination activities; 7. Travel agency, tour guide and other tourism market operation activities; 8. Cultural market Comprehensive cultural relics, publishing, radio and television, film and other market operations within the scope of responsibilities of law enforcement agencies.

Legal basis: "Interim Measures for the Handling of Complaints and Reports on Market Supervision and Administration" Article 9 The following materials should be provided for complaints:

(1) The complainant's name, phone number, and mailing address;

(2) Name and address of the respondent;

(3) Specific complaint request and facts of consumer rights dispute.

If the complainant makes a complaint in a non-written manner, the staff of the market supervision and administration department shall record the information specified in the preceding paragraph.