What are the job contents and responsibilities of scheduling?

The work contents and responsibilities of this plan are as follows:

1, through market research and on-the-spot investigation, design tourist routes and compile travel itinerary.

2. Inquiring, booking and paying down payment for supporting tourism services such as transportation, accommodation and catering.

3. Calculate the cost and determine the quotation of tourism products.

4. Maintain the relationship with tourism service providers and actively explore supplier channels and resources.

5. Arrange tour guides or tour leaders, break down the itinerary and train tourism staff.

6. Cooperate with sales to settle all kinds of money and temporary accounts.

7. Coordinate and handle emergencies in the process of tourism and handle complaints from tourists.

The main characteristics of scheduling work:

1, specificity

Planning and scheduling work, whether it is to collect the reception situation in this area and predict it to other travel agencies, or to accept the business reception quotation of package travel agencies and prepare the reception plan, is a very specific transactional work. The planning and dispatching department is always busy with solving and handling specific work such as purchasing, contacting and arranging reception plans.

2. Complexity

First of all, the dispatch business is complex, involving procurement, reception, ticketing, transportation, arranging tourists' accommodation, etc. Secondly, the procedures of dispatching business are complicated, from receiving the report from the tour agency to the settlement after the reception of the tour group, all of which are related to dispatching personnel.

Thirdly, the dispatching business involves complex relationships, and almost all tourist reception departments have business dealings. Coordinating these relationships runs through the whole process of dispatching business.

3. variability

The variability of dispatch business is determined by the number of tour groups and the variability of travel agency plans. Once the number of tour groups changes, it will affect almost all the work of the dispatcher, which can be described as "taking the lead and moving the whole body." In addition, the domestic transportation and accommodation conditions can not guarantee the normal supply, which also brings a lot of uncertainty to the dispatching work.