Barrier-free tourism system barrier-free facilities system

For non-operating public parking lots, their owners or managers shall report the parking lot location, parking capacity and other relevant information to the city management department for the record, and accept their guidance, supervision and inspection.

If the filing matters of public parking lots are changed or closed, it shall be filed with the original filing authority within 20 working days from the date of change or closure.

Thirty-eighth parking lot managers shall abide by the following provisions:

(a) clearly indicate the name of the parking lot, opening hours, number of parking spaces, price management form, charging basis, standard and supervision telephone number in a prominent position at the entrance of the parking lot;

(two) the intelligent management of parking lots has been implemented, and the relevant information has been accessed to the unified intelligent parking comprehensive service management platform in the city in real time;

(three) to maintain the parking and driving order of vehicles in the parking lot, and not to engage in activities that affect the driving and parking of vehicles in the parking lot;

(4) collect parking fees according to regulations and issue legal bills to the parties. Parking lots with electronic charging function and cash charging service (except unattended parking lots) to meet diversified payment needs;

(five) staff should wear obvious signs;

(six) to maintain the normal use of parking lot signs, markings and traffic safety facilities, and to formulate facilities maintenance system;

(seven) regularly check the vehicles in the venue, and report to the public security organ in time if it is found that the vehicles have been parked continuously for more than twenty days or are suspicious;

(eight) to do a good job in fire prevention, theft and other safety precautions in the parking lot to prevent fire, theft, robbery and traffic accidents. Take emergency measures according to law and report to relevant departments in time;

(nine) other circumstances stipulated by laws, regulations and rules.

Thirty-ninth motor vehicle parking shall comply with the following provisions:

(a) abide by the parking lot management system, obey the command of the staff, and park the vehicles in an orderly manner;

(two) to pay parking fees in accordance with the provisions;

(three) vehicles carrying inflammable, explosive, toxic, corrosive, radioactive and other dangerous goods or other prohibited items are not allowed to enter the parking lot;

(four) shall not damage the parking facilities and equipment;

(five) it is forbidden to park vehicles on sidewalks, pedestrian walkways and parking lots;

(six) shall not occupy fire exits, barrier-free facilities and other facilities;

(seven) other circumstances stipulated by laws, regulations and rules.

2. Provisions on barrier-free facilities

GB50763-20 12 is a national mandatory standard for barrier-free design. The specific number and name of this standard are: GB50763-20 12 Barrier-free Design Code.

The main contents of this standard are as follows:

This specification is applicable to urban roads, urban squares, urban green spaces, residential areas, residential buildings, public buildings and cultural relics protection buildings. New construction, reconstruction and expansion of cities across the country.

The design of urban roads, urban squares, urban green spaces, building types or barrier-free requirements not covered by this specification shall be implemented according to similar requirements of this specification. Rural roads and public service facilities should be implemented according to this specification.

3. Construction of barrier-free facilities system

It refers to an attribute of the environment or system, that is, the food, clothing, housing and transportation of all public space environment S related to human beings, as well as the use of various building facilities and equipment, must fully serve those people with different degrees of physical disability and decreased normal activity ability (such as the disabled and the elderly), create a modern living environment full of love and care, and effectively guarantee people's safety, convenience and comfort.

4. Barrier-free facilities management system

Article 1 In order to strengthen urban management, standardize business practices, improve service quality, and protect the legitimate rights and interests of tourists and accommodation operators, these Measures are formulated in accordance with the Tourism Regulations of Guizhou Province and relevant laws and regulations, and combined with the actual situation of this Municipality.

Article 2 These Measures shall apply to the operation and management activities of accommodation enterprises providing consumers with more than 30 rooms (sets) by using special accommodation facilities within the administrative area of this Municipality.

Article 3 The tourism administrative department of the Municipal People's Government shall be responsible for the management of accommodation enterprises and the standardization of service quality within its administrative area. The municipal tourism administrative department may, according to the actual situation, entrust the towns and villages under its jurisdiction to exercise some duties.

Industry and commerce, public security, fire protection, quality and technical supervision, health, environmental protection, price, urban management, planning, development and reform, food and drug supervision, industry and informatization. These measures should be implemented in coordination according to their respective responsibilities.

Article 4 A joint meeting system shall be established. Article 3 The relevant administrative departments and lodging industry associations shall hold regular meetings to study and solve the problems related to the supervision and management of lodging industry.

Article 5 The municipal government (the tourism administrative department of the Municipal People's Government) shall, in accordance with the national economic and social development plan, the overall urban and rural planning and the overall tourism development plan of this Municipality, and in combination with the needs of tourism development, formulate the development plan of the accommodation industry in conjunction with the departments of development and reform, planning and land resources, and incorporate it into the tourism development plan and the corresponding urban and rural development plan in accordance with the procedures prescribed by laws and regulations.

Article 6 The U.S. government, the tourism administrative department of the Municipal People's Government, shall timely release information such as rents and average house prices of various local accommodation enterprises through newspapers, radio, television and the Internet.

The municipal people's tourism administrative department shall set up multimedia message service facilities in tourist public places, and provide information such as the distribution of accommodation enterprises and accommodation consultation.

Article 7 The tourism administrative department of the Municipal People's Government shall establish an accommodation industry management information system, and summarize the accommodation supply and demand, management and other information of this Municipality.

Accommodation enterprises should submit information such as room area, occupancy rate and room rate to the local tourism administrative department; The tourism administrative department shall summarize and classify the information, and then enter it into the accommodation management information system.

The information submitted by accommodation enterprises must be true and reliable.

Article 8 The tourism administrative department of the Municipal People's Government shall regularly summarize and analyze the development status and future trends of accommodation enterprises in this Municipality, prepare a report on the development of the accommodation industry, and publish it in accordance with the relevant provisions of government information disclosure.

Article 9 The relevant industry associations of accommodation enterprises shall, in accordance with the provisions of relevant laws, regulations and rules, give full play to the role of industry self-discipline and service, and carry out the following activities:

(a) according to the different types of accommodation enterprises, formulate, promote and implement the corresponding industry service standards;

(2) Supervise the member units to operate according to law, and take corresponding disciplinary measures according to the association, and formulate the articles of association for members who fail to meet the service standards of the industry and damage the legitimate rights and interests of passengers, thus damaging the collective image of the industry.

(III) Municipal People's Tourism Bureau The U.S. government shall support relevant trade associations to carry out the activities specified in the preceding paragraph and provide guidance.

Article 10 The establishment of an accommodation enterprise shall conform to the urban development plan, and the accommodation industry shall conform to the national and local accommodation industry standards, and shall go through relevant procedures in accordance with the provisions of laws and regulations before operating.

Within 60 days after the establishment of the accommodation enterprise, and within 30 days after the industrial and commercial department handles the registration of the change of the accommodation enterprise, it shall submit the following documents to the tourism administration department of the Municipal People's Government and report them to the US government for the record:

(1) One copy of this contract.

The term "accommodation business activities of accommodation chain enterprises" as mentioned in this article refers to the accommodation business activities carried out by two or more accommodation enterprises in the form of direct operation, franchising, entrusted management or marketing alliance by using a unified logo.

Article 12 An enterprise as a legal person engaged in hotel export business services with unique professional skills and management talents within the administrative area of this Municipality shall, within 30 days from the date of signing the business contract, submit the following documents to the tourism administration department of the Municipal People's Government for filing with the US government:

(1) Copy of the business license and relevant certificates of the management company.

(2) Business management contracts.

(3) The management company formally issues and implements documents such as quality standards, service specifications, operating procedures and management rules.

(4) The main resumes and copies of qualification certificates of the general manager, deputy general manager and major department managers appointed and recognized by the management company.

Article 13 The tourism administrative department of the Municipal People's Government shall, jointly with the quality and technical supervision department, formulate and improve the operation and service standards of various accommodation enterprises according to industry standards.

Accommodation enterprises shall, in accordance with national and local business and service standards, ensure that facilities and equipment are in good condition, management and safety systems are implemented, employees are qualified in training, service quality is excellent, hygiene standards meet the requirements, and energy conservation and environmental protection meet the requirements.

The municipal people's tourism administrative department shall announce the national and local management and service standards to the public.

Fourteenth relevant administrative departments shall regularly carry out vocational skills training for accommodation enterprises.

Accommodation enterprises should establish a vocational training system, extract and use staff training funds in accordance with state regulations, organize employees to participate in business training and pre-job training in combination with the actual situation of their own units, conduct vocational skills training for employees in a planned way, and make training records.

Fifteenth accommodation enterprises should take measures to guide passengers to consume energy and protect the environment; With the consent of passengers, the provision of disposable consumables and the cleaning times of room supplies can be reduced.

The municipal people's environmental protection administrative department shall timely summarize the methods and experiences of implementing energy conservation and environmental protection in accommodation enterprises, and popularize and apply them.

Sixteenth qualified accommodation enterprises shall, in accordance with the relevant provisions and standards of the state and this Municipality, configure barrier-free facilities to ensure the safety and convenience of the disabled, the elderly and other groups.

Accommodation enterprises shall regularly check, maintain and update barrier-free facilities to ensure the normal use of barrier-free facilities.

Article 17 The tourism administrative department of the Municipal People's Government shall implement the star rating standards of tourist hotels, and may entrust an assessment agency with corresponding qualifications to implement the star rating of tourist hotels.

Encourage, guide and support the development of social hotels to tourist star hotels, green tourist hotels and cultural theme hotels.

Accommodation enterprises that meet the star rating conditions of tourist hotels may apply for star rating to the star rating agencies of tourist hotels with corresponding qualifications in accordance with the star rating standards of tourist hotels.

It is strictly forbidden for accommodation enterprises to use the star-rated signs of tourist hotels without authorization and use the star-rated standard terms of tourist hotels in a misleading way.

Article 18 The tourism administrative department of the Municipal People's Government shall, jointly with relevant administrative departments, regularly inspect the service quality of accommodation enterprises. For accommodation enterprises whose business services meet the standards, the municipal people's tourism administration department will issue a business license to the US government.

Service quality inspection shall be announced to the public.

Article 19 The tourism administrative department of the Municipal People's Government shall conduct an annual review of facilities, equipment and service standards.

Twenty-first accommodation enterprises should formulate a "health permit". When a safety accident occurs, the operator shall take effective measures quickly to implement emergency treatment, and immediately and truthfully report to the local public security, safety supervision, health, environmental protection, quality supervision, food safety, tourism and other departments in accordance with the relevant provisions of the state.

Twenty-second accommodation enterprises should establish and improve the management organization, improve the management system, strict post responsibility system, various operating norms and service standards, so as to achieve good faith management and quality service.

Twenty-third accommodation enterprises' service facilities, dining environment, garbage disposal, sewage and lampblack discharge must meet the requirements of hygiene, environmental protection, fire control and safety.

Twenty-fourth staff of accommodation enterprises should use standardized and civilized Mandarin to provide services, and advocate the use of foreign languages to provide services.

Article 25 The services provided by accommodation enterprises shall not include the following contents:

(a) damage to national interests and national dignity.

(2) Ethnic, racial, religious and gender discrimination.

(3) Obscene superstition.

(4) Other contents prohibited by laws and regulations.

Twenty-sixth accommodation enterprises shall go through the registration formalities in accordance with the provisions. In addition to the following circumstances, the accommodation enterprise shall not refuse the accommodation of passengers:

(1) Carrying animals.

(two) carrying items that may affect the safety of others.

(three) in violation of the rated number of rooms.

(4) There are no spare rooms.

(5) Drinking alcohol may endanger the safety of others.

(6) engaging in illegal and criminal activities.

(seven) other circumstances stipulated by laws, regulations and rules.

Twenty-seventh passengers have the right to use their rooms independently after boarding.

Except for the following circumstances, no one shall enter the guest room without authorization or otherwise affect the accommodation rights of passengers:

(a) the occurrence of an emergency that may endanger the personal safety of passengers.

(two) the law enforcement personnel of the relevant departments shall, in accordance with the procedures prescribed by laws and regulations, perform official duties with relevant certificates.

(3) Employees of accommodation enterprises shall clean the rooms according to the specified time.

Twenty-eighth tourism administrative departments of the Municipal People's Government shall establish and improve the complaint system, set up and publish the complaint telephone number.

The municipal people's tourism administrative department belongs to the scope of government responsibilities, and shall make a decision within 15 days from the date of receiving the complaint; If it is not within the scope of duties, it shall be transferred to the relevant administrative departments for legal treatment within 3 working days.

Accommodation enterprises shall establish and improve the passenger complaint system in accordance with the service quality standards, and designate specific departments or personnel to accept and handle passenger complaints.

The complainant shall be informed of the results of complaint acceptance, transmission and handling.

5. Regulations on the Administration of Barrier-free Facilities

Generally speaking, as long as there is a fracture in an industrial injury, it can be assessed as at least ten levels of disability. However, for fingers (toes) other than thumb (big toe), there are special provisions in the distal segment disability identification standards, which are not applicable in some provinces and cities.

National Standard of People's Republic of China (PRC) (China)

Special trade license

GB/t 16 180-20 14

5. 10 ten steps

Grading principle

Partial organ defects, abnormal morphology, no dysfunction, no drug dependence or general drug dependence, no self-care disorder.

Ten-level clause series

Those who meet the requirements of 5. 10. 1 or one of the following provisions shall be classified as level 10 work-related injuries.

5) The interphalangeal joint at the distal end of any finger except the thumb is cut off or loses its function;

9) Except the big toe, the distal end of any toe is missing;

12) There is no dysfunction or mild dysfunction after fracture healing in all parts of the body;

6. Accessibility provisions

Provisions on barrier-free access for persons with disabilities:

1) When there are height differences and steps on the ground of the entrance, indoor walkway and outdoor walkway of the building, ramps for wheelchair access must be set, and handrails should be set on both sides of the ramps and above two steps.

2) The wheelchair ramp should be designed as a straight line, not as an arc or spiral. According to the height difference of the ground, the ramp can be divided into sin.

5) The gradient of building entrance and indoor ramp should not be greater than112, and the gradient of outdoor pedestrian ramp should not be greater than116.

7. Barrier-free Facilities Management Department

Ministry of Housing and Urban-Rural Development, Ministry of Industry and Information Technology, Ministry of Civil Affairs, China Disabled Persons' Federation and National Office for Ageing. Barrier-free construction is of great significance for promoting the integration of disabled people into society, improving the quality of life and promoting the realization of a well-off society. Strengthen the daily maintenance and management of barrier-free facilities, speed up the barrier-free transformation of public places and facilities such as government agencies, schools, communities, social welfare, public transportation, continue to promote the construction of barrier-free environment for information exchange, intensify the barrier-free transformation of disabled families, and constantly strive to create a better barrier-free environment for all members of society, including the disabled, the elderly, children and other special groups.

8. Construction of barrier-free facilities system

1.

The building used to transform into a square cabin hospital should be a single-storey or multi-storey building, and the fire resistance rating should not be lower than Grade II. Fire partition, safe evacuation, building structure, fire facilities and fire lanes can meet the relevant requirements of national standards and specifications.

2.

Site selection should try to avoid densely populated areas such as high-density residential areas, kindergartens and primary schools. Several residents nearby who can really avoid the downwind can consider moving out temporarily, and obvious danger signs or isolation zones can be set up outside the hospital. The green isolation distance between existing buildings and surrounding buildings should not be less than 20m. When there is no greening condition, the isolation distance should not be less than 30m.

3.

Parking and return places should be set at the entrance of the rebuilt building to meet the rapid arrival and evacuation of ambulance vehicles, ensure convenient external transportation, smooth internal communication, complete basic medical security facilities and barrier-free facilities, and leave places for temporary parking and material turnover. There are relatively perfect safety facilities around the land. The site should have spacious outdoor space, tents can be set up, relevant medical equipment can be installed, patients can be diagnosed, detected and monitored, and medical facilities can be improved. The internal space of the building is convenient for rapid transformation and zoning, and facilities and equipment such as exhibition center, gymnasium, newly-built public rental housing, vacant dormitory, hotel, party school and other public buildings with good fire protection infrastructure can be selected.

4.

Municipal supporting facilities such as water supply and drainage, power supply and distribution, communication and information around existing buildings can meet the use requirements of shelter hospitals or meet the reconstruction conditions.

5.

The existing building layout, storey height, structural form, water supply and drainage, power supply and distribution facilities and equipment should meet the use requirements of the shelter hospital or meet the reconstruction conditions.

6.

Existing buildings with good structural conditions should be selected and the structural conditions of houses should be evaluated by simple methods. It should be a frame structure or a long-span structure, which is convenient for internal disassembly and modification.

9. What are the barrier-free facilities systems?

Vigorously promote the transformation of old urban communities, and further improve the institutional framework, policy system and working mechanism of the transformation of old urban communities in our city. 202 1, the city completed the renovation of 465 old communities; By the end of 2022, the task of transforming old urban communities completed before the end of 2000 will be fully completed. Encourage counties (cities, districts) to transform old urban communities built after 2000.

Second, the job requirements

(1) defines the transformation range. The old urban community refers to the residential community (including bungalows) where the city and county (Chengguan Town) were built earlier, the municipal facilities were not perfect, the community service facilities were not perfect, and the residents had a strong desire to transform. State-owned enterprises and institutions, retired military cadres' residential quarters handed over to the government for resettlement, and old towns owned by the army shall be included in the transformation scope of local old towns according to local actual conditions.

1. base class. In order to meet residents' life safety needs and basic living needs, it mainly includes: improving fire water sources and facilities, implementing electrical transformation, standardizing gas laying and transforming fire exits and safety facilities, and improving lighting, manhole covers, tunnels, fences and other facilities; Improve infrastructure such as water supply, drainage, roads, heating, weak electricity, domestic waste sorting and mobile communication. Maintenance of internal and related areas, fttp, conventional overhead lines (underground), roofs, external walls, stairs and other public parts of buildings in the area.

2. Improve the grade. In order to meet the convenience needs of residents and improve their living needs, it mainly includes: improving sanitation facilities, canceling garbage lanes and garbage pools; Demolition of illegal buildings, construction of residential gardens, improvement of residential greening level, installation of fitness equipment; Paint the walls of the community, remove small advertisements and set up public information boards in the community. Improve facilities for the aged, barrier-free facilities, parking lots (garages), charging facilities for electric bicycles and electric vehicles, intelligent letter boxes, intelligent express boxes, cultural and leisure facilities, property houses, energy-saving renovation of buildings, elevator installation and other supporting facilities.

3. promotion class. Enrich the supply of community services and improve the quality of life of residents, mainly including: improving public service facilities such as pension, kindergarten education, catering, housekeeping, convenience market, convenience store, postal express terminal comprehensive service station, health service station, community comprehensive service facilities and kindergartens. And intelligent perception facilities such as face recognition and community perimeter protection.

On the basis of innovative content, according to the underground first, the ground first, the function first, the facade first, combined with the actual work in our city and according to the wishes and needs of residents, the specific decoration content is 9x; That has been made (9 refers to illegal demolition, roof waterproofing, building interior and exterior decoration, line transformation, pipeline transformation, road transformation, external wall transformation. X refers to the transformation content determined by itself according to the actual situation of different communities and the needs of the masses) to ensure that the infrastructure is in place to meet the needs of community residents.

(3) Define the conversion standard. The transformation of old residential areas should adhere to the four essentials, that is, the design and planning in the early stage of transformation should be meticulous, the transformation process should be meticulous, and the effect after transformation should be exquisite, so as to achieve the five essentials of basic transformation, connotation promotion, boutique creation, innovative application and post-management The * * * construction of four districts refers to the overall promotion of the transformation of old residential areas, the creation of demonstration areas, the creation of green communities and the construction of complete communities, and the full use of advanced concepts to continuously improve the level and effect of the transformation of old residential areas in our city.

(4) Clarify the task of transformation. Counties (cities, districts) have fully understood the base number of old urban communities, municipal supporting infrastructure and surrounding public service facilities, established a project repository with communities as the basic unit, and formulated a plan for the transformation of old urban communities from 20265438 to 2022. Establish a dynamic adjustment mechanism for competitive evaluation, give priority to residential areas with strong residents' willingness to renovate, and actively dismantle illegal buildings and incorporate them into the annual renovation plan. The competent departments of counties (cities, districts) and old urban residential areas shall, jointly with relevant units, prepare special renovation plans and pipeline renovation plans. The special renovation plan of the old city, the pipeline renovation plan and the annual renovation plan should be prepared and implemented simultaneously.

10. Contents of barrier-free facilities system

barrier free elevators

I. Design 1. The design requirements of barrier-free facilities in the waiting hall are as follows: the depth of the waiting hall is greater than or equal to1.80m;

Second, the method of use

1. The elevator is equipped with landing door, car running direction indicator, mathematical display car, running position indicator and elevator calling button at each service floor. When using the elevator call button, press the upstairs direction button and the downstairs direction button. 2. When the elevator car arrives, the floor direction indicator shows the moving direction of the elevator car. Passengers enter the car after judging the direction they want to go and determining that the elevator is normal. Pay attention to the closing of the door leaf, and don't stay at the joint between the landing door and the car door.

Third, there is a position display in the car.

Control panel, door switch button and floor selection button.

After entering the car, press the floor selection button to go to the floor. To close the door immediately, please press the close button. The elevator car floor position indicator shows that after the elevator car door is opened, you can reach the floor and leave.

Four. The rated load of this elevator is 13 people, so it should not be overloaded. People are overloaded, please quit voluntarily.

Five, the passenger elevator can not often be used as a freight elevator, and it is absolutely not allowed to transport flammable and explosive goods.

Six, when the elevator abnormal phenomenon or failure, should remain calm, can call the car rescue phone, shall not pry open the elevator door, in an attempt to escape from the car.

Seven, passengers are not allowed to lean on the door, smoking and littering in the car, keep the car clean and hygienic.

Eight, passengers should take good care of the elevator facilities, don't press the button and pry the door.

Nine, the driver should strictly perform their duties, during the elevator operation shall not be far away from the post, found that the fault timely processing and reporting.

Ten, the driver is not allowed to use the emergency stop button as a normal exercise before the repair to eliminate the call signal; When the landing door and car door are open, it is not allowed to run at maintenance speed; It is not allowed to open the valve and safety door at the top of the car; It is not allowed to transport super-long articles at maintenance speed; It is not allowed to use the manual car door switch as the start or stop function of the elevator; Sudden inversion is not allowed in motion.

Eleven, the driver should always check the operation of the elevator, contact the elevator mechanic on a regular basis, and make maintenance records.

12. When the elevator stops using, the driver should stop the car at the base station, turn off all switches on the operation panel and close the landing door. In case of power failure notice, stop the elevator in advance.