Is Hangzhou Tourism Complaint Useful?

Travel complaints are useful. Tourism complaints can promote the improvement of tourism service quality and maintain the order of tourism market. However, the specific complaint process may vary by region and department.

According to the relevant regulations of Hangzhou, in order to further optimize the integration of the culture and tourism system, the original Hangzhou tourism consultation and complaint hotline "96 123" has been merged into the mayor's public telephone "12345" for unified management, and enterprises and the masses can call "12345" to ask questions and reflect their demands. It also requires relevant cultural tourism enterprises, institutions, industry associations and financial institutions to obtain relevant tourism service information on the official WeChat official account "Hangzhou Lv Wen Publishing".

Therefore, if you encounter problems in traveling in Hangzhou, you can call "12345" to make a complaint, and pay attention to the "Hangzhou Lv Wen Release" to get more information about tourism services.