Where to refund Hong Kong Octopus card and how to buy Hong Kong Octopus card

Continuing with the Octopus topic that the editor just talked to you about, what the editor wants to talk about is how to buy and how to return the card. Everyone must be concerned about this when buying an Octopus. Let’s get over this problem. How to buy an Octopus

Rental Octopus: Ordinary Octopus can be purchased at various subway stations, Airport Express Customer Service Centers and online.

Travel tips: The last Airport Express departs from the airport at 12:48 pm, so it is highly recommended that friends who arrive at the Hong Kong Airport in the early morning purchase their tickets online in advance~

Sales version of the Traveler Octopus: You can buy it at 7-Eleven, CircleK, VanGo convenience stores, and China Travel Service in Hong Kong. Where to recharge

①Transportation platforms: recharge machines in all stations of the MTR City Line, MTR East Rail, West Rail, and Ma Railway Lines or some MTR Light Rail stations, and recharge machines in some stations Customer service centers and ticket offices at all stations (except light rail), KMB customer service centers, etc.

②Chain stores: Mainly recognized value-added service providers in Hong Kong include 7-Eleven, CircleK, and VanGo convenience stores; Wellcome, PARKnSHOP, AEON, Mannings, Watsons, and China Resources Vanguard supermarkets; McDonald's , Café de Coral, Happywoods, Maxim’s, Starbucks, Maxim’s Cake, Tung Hoi Tang and Santa Ana Bakery and other chain fast food restaurants. Where can I return the card?

The MTR Customer Service Center (you can also return the card at the Airport Express Service Center). If you return the card within 90 days of issuance, you will have to pay a service fee of HK$9~

① If the balance of the rental Octopus card without automatic re-add function does not exceed HK$500, you can get back the deposit and balance in real time. If the balance is HK$500 or above, the card will be returned to Octopus Cards Limited for processing, and a refund check will be sent out within 7 working days after application. If the card is deliberately damaged, such as being severely delaminated, bent, cut, burst, graffitied, or pasted with photos or stickers, the card will be returned to Octopus Cards Limited for processing, and HK$30 will be deducted from the deposit. Card cost reimbursement and refund check will be sent within 7 working days after application.

② Even if your card has been demagnetized and invalidated, don’t worry, you can still go to any MTR Customer Service Center for refund procedures ~ Other questions

Q1 Is Octopus a guaranteed card? Want to buy?

Answer: The Octopus card can not only be used in cars and subways, but can also be swiped in convenience stores and many other places, which is very convenient. If you have to go to several places and need to take the subway or bus frequently, it is best to buy one.

As soon as you arrive at the Hong Kong Airport, you are facing the small entrance of the Hong Kong Tourism Bureau. On the right are Citibank and Bank of China ATMs, and on the left there is a service center where you can buy Octopus cards. The deposit is HK$50 and the top-up is HK$100. There are many people at this window, and you usually have to queue up. In fact, when you go out, there is an open service center not at the Airport Express platform. There are few people there, and the services are the same.

But if you happen to live in Tsim Sha Tsui or Central, and your activity range is only in one of them, then it’s okay not to buy an Octopus. I’ll explain in detail later.

Q2 Is the Airport Express convenient? How to take it?

Answer: Hong Kong’s Airport Express is very convenient. There are three stations towards the city, in order:

① Tsing Yi: You can change the Tung Chung Line to the Disneyland Line and go directly to Disneyland.

②Kowloon: relatively close to the Tsim Sha Tsui area.

③Hong Kong: It is the Central Station of the MTR, which is accessible underground. However, it is very far to walk from Hong Kong Station to Central Station, and it takes a long time to walk around.

You can use your Octopus to ride directly, or you can book tickets online in advance. Of course the price is much cheaper if you order online. And after leaving the airport, there is no need to queue up to exchange tickets. Hong Kong's Airport Express does not have a ticket gate at the airport station. I also confirmed with the staff that I can just sit on it and exchange my ticket when I leave the station.

PS: If you book your tickets online in advance, remember to print out the PDF of the ticket. The staff will take it away when you leave the station to exchange your ticket.

Q3 Can the Octopus card be refunded?

Answer: In addition to taking the subway and bus, the Octopus card can be used in convenience stores, snack bars and bakeries in subway stations.

If you want to return the card, please note that the rental version (HKD 150) that you buy directly contains a deposit of 50 RMB + 100 stored value. When you return the card after using it for less than 3 months, you need to deduct HKD. There is a handling fee of 9 yuan, and the deposit will be fully refunded after 3 months.

In addition, Octopus can be overdrafted up to a maximum of HK$35. However, you can only overdraft once. For example, if you overdraft by HK$16, you must recharge before you can continue to use it. This does not mean that you can continue to overdraft to HK$35 and then recharge. However, if your overdraft exceeds HK$30 and you are too lazy to cancel the card, you won’t lose much.

The most convenient way to withdraw the card is when you are leaving the port. Take the Airport Express to the airport station. There is a service desk as soon as you exit the gate, and you can withdraw the card there.

When you get off the Airport Express, you will see these neatly arranged trolleys. At first glance, they are Wuli Virgo’s obsessive-compulsive disorder staff! Walk along and you will see the service desk~