Traditional Culture Encyclopedia - Travel guide - How to implement the 3A principle of etiquette in the practice of exhibition work.
How to implement the 3A principle of etiquette in the practice of exhibition work.
1, the first principle of mutual acceptance. Tell us that we can't just see things and forget people in business communication. Emphasize the importance of people and pay attention to the handling of interpersonal relationships, otherwise it will affect the effect of business communication. The 3A principle is the three main ways to talk about respecting communication partners. First, accept each other, be lenient with others, don't be harsh on each other, make them look bad, and the guests are always right. For example, there are "three noes" in conversation: don't interrupt others; Don't complement each other easily; Don't correct each other at will, because sometimes there is more than one answer. Generally speaking, if it is not a principle, try to accept each other.
2. The second principle is mutual concern. Appreciate each other. To see each other's advantages, don't look for their shortcomings, let alone correct them in public. Attach importance to each other's skills: first, be good at using honorifics in interpersonal communication, such as administrative positions and technical titles; The second is to remember each other. For example, if you want to read a business card, you must not be arrogant when you can't remember it.
3. The third principle is to praise each other. A kind of praise and affirmation that should be given to the communication object. People who know how to appreciate others are actually appreciating themselves. There are also skills in praising each other: first, seeking truth from facts, not exaggerating, and second, adapting to each other and boasting to the point.
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