What is the official customer service telephone number in E Long?

1, E Long customer service telephone number 2, Tongcheng E Long customer service telephone number 3, E Long customer service manual telephone number 24 hours?

ELong Travel 7*24 hours customer service telephone: 4009-333-333.

Domestic: 4009-333-333.

Hong Kong: 852-8 13 1-8883, 852-8 13 1-8983.

Taiwan Province province: 886-2-77 17-8 123.

Overseas: 86-10-6432-nine thousand nine hundred and ninety-nine.

Tongcheng Tourism Contact Information Tongcheng Yilong Customer Service Tel: Travel Hotline (7×24-hour service hotline: 957 1 1. Tongcheng Tourism operates Tongcheng Tourism Network and Tongcheng Tourism Mobile Client Tongcheng Yilong Customer Service Phone.

Precautions for refund in the same journey: Refund can only be made at the ticket issuing place. If you didn't buy the ticket at this ticket office, the guest can only cancel the seat, and write on the last page of the ticket that the guest applied for a refund on X, X, X, X, and X, and affix the official seal. If there is an official seal of flight delay on the back of the ticket, it will be refunded free of charge.

Tongcheng yilong customer service telephone

Tongcheng yilong customer service telephone number is 957 1 1. Tongcheng yilong 20 18 12.3 announced the opening of the new 9571/customer service hotline. The new number is an exclusive number with authoritative qualification officially issued by the Ministry of Industry and Information Technology. As a scarce resource in the code number, 95 National Uniform Number is usually used by large-scale well-known enterprises in national pillar industries such as banking, securities, civil aviation, logistics, petroleum and petrochemical, and Internet enterprises also use WeChat payment, JD.COM and Alipay.

Tongcheng Yilong was formed by the merger of Tongcheng.com and Yilong.com, a subsidiary of Tongcheng Tourism Group. Prior to this, the integration of superior resources such as transportation and hotels has been successfully completed, and the customer service has also achieved a smooth transition. 2018165438+1October 26th, Tongcheng yilong was successfully listed on the main board of the Hong Kong Stock Exchange. Tongcheng Yilong is the first mainstream OTA listed in Hong Kong stock market in China, and is called "the first OTA stock in Hong Kong stock market".

Customer service hotline service scope:

Tongcheng yilong 957 1 1 customer service hotline will be used for service consultation and reminder of transportation and accommodation services such as air tickets, hotels, train tickets, bus tickets, car rentals, etc., and a service entrance for tourism products will be reserved to meet the one-stop travel service of Tongcheng yilong customers. In addition, Tongcheng Yilong Customer Service Center has streamlined and integrated the menu content of the service hotline, which has improved the pre-judgment experience of some services and can more effectively improve the consulting efficiency and service experience of customers.

After the formal application, 957 1 1 will serve as the exclusive service hotline of Tongcheng Yilong, providing customers with telephone and SMS notification confirmation services in the case of ticket purchase, order confirmation, flight reminder, change and change notice. Customers can identify the customer service number audited and certified by the Ministry of Industry and Information Technology, and it is easier to identify fraudulent phone calls and fraudulent short messages to avoid interference from telecom fraud.

Refer to the above contents: People's Daily Online-Tongcheng Yilong opened a new 957 1 1 customer service hotline.

What is the 24-hour manual telephone number of E Long customer service?

Tongcheng Yilong people's 24-hour customer service telephone number: 95711; Hong Kong, Macao and Taiwan Customer Service Tel: 86-55 1-6529-9777. Overseas customer service telephone number: 86-55 1-6529-9777.

In the process of using Tongcheng Yilong travel service, we sometimes encounter problems such as orders and accounts. If you need to contact the official online customer service, you can dial the above number accordingly.

Related introduction

On 20 18 12, Tongcheng yilong opened a special customer service hotline to provide customers with telephone and SMS notification confirmation services in the case of ticket purchase, order confirmation, flight reminder, return and change notice, etc. Customers can identify fraudulent phone calls and fraudulent short messages by identifying the customer service number audited and certified by the Ministry of Industry and Information Technology to avoid interference from telecom fraud.

Tongcheng Yilong Customer Service Center has set up two centers in Suzhou and Hefei to provide customers with the whole process of transportation and accommodation and all-weather service with the concept of one-stop service. It is the only unit in the industry that has passed the four service certifications of 4PS, CC-CMM, CCCS and COPC, and it is also the first tourism unit that has passed the COPC certification.

At present, many measures have been introduced, such as one-stop travel guarantee, warm-hearted escort guarantee, 7*24-hour guarantee, rapid response guarantee for complaints, and advance payment guarantee.