What is the service scope of general five-star tourist attractions?

1. Restaurants, teahouses, snack bars and other catering service facilities in the scenic spot are arranged reasonably, which is convenient for tourists and in harmony with the environment.

Warm service, honest hospitality, clear price tag, issue or provide corresponding service vouchers, and no deception or fraud.

Service personnel must have a health certificate at the annual physical examination.

Indoor and outdoor dining tables/chairs are in good condition, clean and free of dirt, and equipped with children's seats.

5. Tableware, drinking utensils, tablecloths, napkins, towels, etc. Daily cleaning and disinfection, in line with the relevant provisions of GB 16 153, complete three certificates (including health permit, business license and health certificate).

It is forbidden to use disposable tableware that is non-degradable and pollutes the environment.

7 Kitchen stove, processing table and utensils are clean and free from oil pollution; There is no grease in the vent of the exhaust fan.

8 The purchased food (beverage) has a formal inspection certificate.

9 containers, packages, tools and equipment for purchasing, transporting and storing food raw materials must be safe, harmless and clean to prevent food pollution.

10. Food (beverage) should be processed separately from raw food and cooked food, and it is forbidden to use expired or deteriorated raw materials for food processing.

1 The drinking water in the scenic spot shall comply with the relevant provisions of GB5749.

How to write the self-evaluation of the employees of the clothing cashier service star?

1 Appearance: Dress appropriately, wear clean work clothes, wear a badge, work with light makeup, always keep in good condition and smile at customers.

2. In terms of business, conscientiously complete daily tasks, strive to improve business skills, reduce the error rate, continuously improve efficiency, be proficient in operating skills, and provide good services to customers.

Unite colleagues, respect leaders, seriously obey the arrangement of superior leaders, keep forging ahead and be proactive.

4 find the shortcomings, learn with an open mind, correct them in time, don't complain, no. Don't be negative, try to be a better self! Better service to customers and colleagues!

How to serve the scenic spots well?

1. First of all, attitude is the basis of service quality, employee awareness and excellent service. Details, reflecting the standardization of service quality and its standardization degree.

2. Then, Center A takes sincere service to tourists as the core, two standards of service action and tourism language, and three measures of active smile, active greeting and active service.

3. Then there are four actions of being polite to others, caring for others, solving problems and difficult problems, and three quality management to create a quality service environment.

4. Finally, the quality service in scenic spots is the result of the quality service environment in scenic spots, and the quality of service personnel is the premise of the quality service in scenic spots. The quality management of scenic spots is an important means to improve the quality of employees and create a service environment. To a certain extent, without quality management, there will be no quality service in scenic spots.