Traditional Culture Encyclopedia - Travel guide - What should I do if there is a dispute in tourism?
What should I do if there is a dispute in tourism?
1. Negotiate with the travel service provider: If you encounter problems in the travel process, you should first negotiate with the travel service provider to solve them. You can ask your questions to the travel agency and ask for their help and solutions.
2. Ask for help from the tourism supervision department: If consultation with the tourism service provider fails, you can ask the local tourism supervision department for help. The tourism supervision department can provide you with relevant legal and policy support to help you solve tourism disputes.
3. Seek legal aid: If your travel problem involves legal issues, you can seek legal aid. Legal aid can provide you with free legal advice and legal services to help you solve travel disputes.
4. Bring a lawsuit: If the problem cannot be solved through negotiation, tourism supervision department and legal aid, you can consider bringing a lawsuit. Before filing a lawsuit, you need to consult a professional lawyer to understand the relevant legal procedures and regulations.
In short, when there is a tourism dispute, we should first negotiate with the tourism service provider to solve the problem, and seek the help and legal assistance from the tourism supervision department. If the problem cannot be solved, you can consider bringing a lawsuit.
Legal basis:
Article 39 of the Law on the Protection of Consumer Rights and Interests in People's Republic of China (PRC) stipulates that disputes over consumer rights and interests between consumers and business operators can be resolved through the following channels: (1) through consultation with business operators; (2) Requesting consumers' associations or other mediation organizations established according to law to mediate; (three) to complain to the relevant administrative departments; (four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration; (5) bring a lawsuit to the people's court.
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