What are the functions of the Tourism Disputes Circuit Court?

The role of the tourism dispute circuit court

The establishment of the tourism circuit court is conducive to improving the diversified dispute resolution mechanism, standardizing business behavior in the tourism market, and providing strong judicial protection for tourists to safeguard their rights. Promote the rule of law in grassroots social governance.

With the continuous improvement of people's living standards, more and more people are traveling, but the resulting tourism disputes are also increasing, showing a trend of increasing year by year. After tourists were slaughtered, they could only complain to the tourism authorities, but tourist attractions are managed by the tourism authorities. These competent authorities generally try their best to help scenic spots and attractions, making it difficult to protect the rights and interests of tourists.

The tourism circuit court has the characteristics of quick trial and execution, which is conducive to timely and effective resolution of tourism disputes. Normally, if a case goes through the normal judicial process, from prosecution, injury identification, to court trial, the entire process will take at least two or three months. However, after the Tourism Circuit Court intervenes, it can explain and mediate between the two parties from a legal perspective, so that both parties can quickly understand where they went wrong and the possible legal consequences. This makes it easier for the dispute to be resolved as soon as possible to avoid affecting tourists' itineraries.

In recent years, some places have developed more effective mechanisms through the practice of tourist circuit courts. For example, the Sanya Tourism Circuit Court in Hainan has gradually formed a relatively complete set of simplified procedures for tourism disputes and the three rules (regular, fixed point, and person) and the four rules (local case filing, local trial, local mediation, and local execution). ), one level (focusing on mediation), and two exemptions (exemption from litigation fees and application enforcement fees for small tourism dispute cases). Sanya has also created a new "110" tourism trial model, that is, rushing to the scene quickly, Accept, judge, and execute cases. Effectively deal with problems that may arise from the non-storage of tourism services, the fluidity of the tourism process, and the irregularity of contracting forms. In addition, some places have established "telephone interviews, pre-litigation mediation, and circuit trials." The exploration and practice of these models can be described as a vivid footnote to justice for the people.