Operation standard course for tourism planners, second edition, training content of tourism planning

Simply put: plan adjustment, responsible for the communication of the group.

For example, the salesperson brings back a tour group, and the planner is responsible for all the contact, communication and coordination of this group from beginning to end.

The main functions of the accounting department generally include:

1. Responsible for the planning, coordination and deployment of travel agencies. Its job function lies in receiving and arranging tour groups internally and planning, coordinating and dispatching tour groups externally.

2. Formulate, modify and improve the specific arrangements of the company's itinerary and regular routes, and timely formulate tourist routes and quotations that meet the requirements of the guests.

3. When arranging the company, S escort takes a group of people out of the group, who are responsible for explaining and arranging the work plan. They should inform all aspects of the entourage of the specific situation and matters of the team in detail, and take into account all kinds of problems that may occur in the itinerary of the entourage to prevent mistakes.

4. Strengthen contact with outreach personnel, timely understand, master and analyze the feedback information, and then digest, absorb and implement it.

5, in accordance with the provisions, organize the company group team data archiving.

6. Be responsible for the company's tourism e-commerce, network construction and management.

In a word, planning and adjustment play a core role in communication, guidance and overall planning in tour groups. Good planning and adjustment are conducive to the efficient work of tour groups.

2. What are the contents of tourism planning training?

The main work functions of the planning and adjustment department generally include:

1. The Planning and Adjustment Department is responsible for the planning, coordination and deployment of travel agencies. Its job functions are internal reception, arrangement of tour groups, external planning, coordination and appointment.

2. The Planning and Dispatching Department formulates, modifies and perfects the specific arrangement of the company's itinerary and regular routes, and timely formulates tourist routes and quotations that meet the requirements of the guests.

3. The Planning Adjustment Department is responsible for explaining and arranging the work plan to accompany employees to leave the group when arranging the company. It is necessary to inform the entourage in detail of all aspects of the accompanying team's specific situation and matters, as well as all kinds of problems that may arise during the trip, so as to be considerate in all aspects and prevent any mistakes.

4. The planning adjustment department should strengthen the contact with outreach personnel, timely understand, master and analyze the feedback information, and then digest, absorb and implement it.

5. The Planning and Adjustment Department arranges the filing work of the company and arranges the data according to the regulations.

6. Planning Adjustment Department: responsible for the company's tourism e-commerce, network construction and management.

3. Training of tourism investigators

The main work functions of the planning and adjustment department generally include:

1. The Planning and Adjustment Department is responsible for the planning, coordination and deployment of travel agencies. Its job functions are internal reception, arrangement of tour groups, external planning, coordination and appointment.

2. The Planning and Dispatching Department formulates, modifies and perfects the specific arrangement of the company's itinerary and regular routes, and timely formulates tourist routes and quotations that meet the requirements of the guests.

3. The Planning Adjustment Department is responsible for explaining and arranging the work plan to accompany employees to leave the group when arranging the company. It is necessary to inform the entourage in detail of all aspects of the accompanying team's specific situation and matters, as well as all kinds of problems that may arise during the trip, so as to be considerate in all aspects and prevent any mistakes.

4. The planning adjustment department should strengthen the contact with outreach personnel, timely understand, master and analyze the feedback information, and then digest, absorb and implement it.

5. The Planning and Adjustment Department arranges the filing work of the company and arranges the data according to the regulations.

6. Planning Adjustment Department: responsible for

4. How to write the content of tourism planning training?

, you can plan the adjustment. First, you can learn tour guide management, basic knowledge of tour guides, general situation of scenic spots, local history and folk culture, which can better lay the professional knowledge level of planning and adjustment. Secondly, we can learn the management of tour guides, arrange reasonable itinerary and time for tourists, and facilitate the design of tourist routes. Third, you can improve your logic, management and ability to resist stress, which are the ability to plan and adjust your work.

5. Tourism Adjustment Examination

Plans and schedules.

You don't-I don't need proof. But it would be better if you had a certificate.

Mainly to arrange team trips, meals, accommodation, transportation, arranging tour guides and so on.

The specific division of labor, if the main management of vehicle scheduling, is called vehicle scheduling. Responsible for accommodation, this is called room transfer.

Collectively referred to as instrument tuning.

6. Work content of tourism planning and adjustment

What is a tourism planner and its task: Planning is the abbreviation of planning and dispatching. In job identification, the person engaged in planned production scheduling is called the planner, which is usually called planned production scheduling in the industry. The main task is to implement the specific matters of the team in terms of food, housing, transportation, travel, shopping and entertainment. According to the reception plan, ensure the normal progress of the itinerary and schedule. This job is a bit like scheduling and a bit like backup. When the travel agency is responsible for running business and organizing outreach personnel, it will hand over the contact list of tourists to the travel agency, and then hand over the work to the meter. The Planning Commission is responsible for the group's itinerary, accommodation and transportation security, and price accounting. Travel agency plan adjustment is the business work that the travel agency plan adjustment department organically integrates hotels, restaurants, scenic spots, transportation departments and other tourism enterprises according to the service requirements of tourists to provide tourism services for tourists.

How to learn to be an excellent planner should pay attention to the following points:

1. Study hard and master knowledge. A qualified hotel planner should be familiar with all kinds of tourism laws and regulations, including the Regulations on the Administration of Travel Agencies and the Regulations on the Administration of Tour Guides, as well as the laws and regulations of related industries such as contracts, hotel management, vehicle transportation and aviation regulations. That is to say, the dispatcher should have the routine means of routine operation, be good at learning, be willing to learn, keep abreast of new trends and new information, so as to improve his operation level, be willing to study hard new working methods, constantly charge himself, and strive for higher, faster, more accurate and stronger. If you want to master the floating prices of hotels and restaurants; The adjustment of land, sea and air prices and the change of flights; The situation of new attractions and new routes can be ignored by others or contacted by telephone. We should pay attention to field investigation. Only by mastering detailed and accurate first-hand information can we calmly deal with the challenge and ensure the fast and smooth operation.

2. Customer first, cautious commitment.

Caution is not a cautious commitment, but a bold commitment to seek truth from facts. Usually, due to the position of travel agencies in the industrial chain, enterprises are bound to be restricted by upstream or downstream industries. For local institutions, in the process of providing six elements of protection, any link may be weak and fatal due to many factors. Therefore, when making a promise to a travel agency, we must be realistic, explain things like peak season, price adjustment and unpredictability clearly, and make a blatant promise at the same time. For example, the ticket purchase guarantee for trains (planes, ships) is actually the ticket itself, not because of the size of the enterprise or its favor or occasional patronage. Be sure to be foolproof. Just a dream travel agency.

3, organized. The dispatcher must carefully read the reception plan sent by the other party, focusing on the number of people, the number of rooms, whether there is a natural single room, and whether there are children occupying the bed; The exact time and port of arrival of busy traffic. If any problems are found in the verification, inform the other party in time and make changes quickly. In addition, it depends on whether there are ethnic minorities.

With the increasingly fierce competition, the gross profit of tourism is gradually decreasing. The cost of travel agencies determines the survival of enterprises, and determines the profit growth space and market share of travel agencies. Under the same conditions, the dispatcher's negotiation ability is expected to be closely related to the travel agency's better car rental fee and lower air ticket price, thus reducing the price of the whole line. On the same route, guests often ask why your travel agency is so expensive than other travel agencies when the accommodation level is equivalent. The reason is cost. Therefore, planning and adjustment is the key to control the cost of travel agencies.

There are thousands of jobs, and the best one is what you do. If you want to be an excellent planner, you must not only master the above, but also learn new policies and methods, constantly explore experiences, sum up lessons, and make wise efforts, and you will certainly do well.

7. Travel Agency Training Program

The main work functions of the planning and adjustment department generally include:

1. The Planning and Adjustment Department is responsible for the planning, coordination and deployment of travel agencies. Its job functions are internal reception, arrangement of tour groups, external planning, coordination and appointment.

2. The Planning and Dispatching Department formulates, modifies and perfects the specific arrangement of the company's itinerary and regular routes, and timely formulates tourist routes and quotations that meet the requirements of the guests.

3. The Planning Adjustment Department is responsible for explaining and arranging the work plan to accompany employees to leave the group when arranging the company. It is necessary to inform the entourage in detail of all aspects of the accompanying team's specific situation and matters, as well as all kinds of problems that may arise during the trip, so as to be considerate in all aspects and prevent any mistakes.

4. The planning adjustment department should strengthen the contact with outreach personnel, timely understand, master and analyze the feedback information, and then digest, absorb and implement it.

5. The Planning and Adjustment Department arranges the filing work of the company and arranges the data according to the regulations.

6. Planning Adjustment Department: responsible for the company's tourism e-commerce, network construction and management.

: 8. Travel agency planning training content

1. National unified time, 6 times a year, on Sunday morning at the end of every two months. Special circumstances will be notified separately according to the specific circumstances. The examination form is written answer. A pen is divided into two parts: theoretical knowledge and practical operation. Theoretical questions include: multiple choice questions, true or false questions, short answer questions, essay questions, etc. The actual operation is mainly case analysis.

2. Tourism planners and planners are divided into three levels, namely, assistant tourism planners and planners (national vocational qualification level 4), tourism planners and planners (national vocational qualification level 3) and senior tourism planners and planners (national vocational qualification level 2).