Traditional Culture Encyclopedia - Travel guide - Should the travel agency be liable for compensation for tourists' injuries caused by breach of contract?

Should the travel agency be liable for compensation for tourists' injuries caused by breach of contract?

According to the compensation standard for travel agencies, the Trial Standard for Compensation for Quality Margin of Travel Agencies issued by the National Tourism Administration stipulates: 1. After receiving the advance payment from tourists, the travel agency should inform the tourists 3 days in advance (7 days in advance for outbound travel) if it cannot make the trip due to the travel agency's reasons, otherwise it should bear the liability for breach of contract and compensate the tourists 10% of the advance payment. 2. If the tourists miss the plane (car or boat) due to the fault of the travel agency, the travel agency shall compensate 10% of the economic loss as liquidated damages. 3. If the travel activities and service level arranged by the travel agency are inconsistent with the agreement and contract, resulting in economic losses for tourists, it shall refund the difference between the contract amount and the actual expenditure of tourists and compensate the same amount of liquidated damages. 4. If the tour guide fails to provide tour guide services in accordance with the requirements of the state or the tourism industry for guest service standards, the travel agency shall compensate the tourists for 2 times the cost of tour guide services. 5. If the tour guide violates the contract between the travel agency and the tourists and damages the legitimate rights and interests of the tourists, the travel agency shall compensate the tourists. 6. If the tour guide arbitrarily changes the activity schedule, reduces or changes the tour items, the travel agency shall refund the scenic spot tickets and tour guide service fees, and compensate the same amount of liquidated damages. 7. In violation of the agreement, the tour guide increases catering, entertainment, medical care, health care and other projects without authorization, and the travel agency bears all the expenses of the tourists. 8. The tour guide violates the contract or itinerary, increases the number of shopping without authorization, and refunds 20% of the tourists' shopping money each time. 9. The tour guide arranges tourists to shop in shops designated by non-tourism departments without authorization. The purchased goods are fake and shoddy goods, and the travel agency should compensate the tourists for all their losses. 10. If the tour guide peddles goods privately, the travel agency shall fully refund the tourists' shopping money. 1 1. If the tour guide asks for a tip, the travel agency should pay twice the tip. 12. The tour guide left the team without authorization during the tour, resulting in no one being responsible for the tourists. The travel agency shall bear the direct expenses such as accommodation expenses paid by tourists during the tour, and compensate 30% of the total travel expenses as liquidated damages. 13. If the quality and price of the restaurant arranged by the travel agency do not match due to the restaurant, the travel agency shall compensate the tourists for 20% of the meal expenses. 14. If the hotel arranged by the travel agency is lower than the grade and grade agreed in the contract due to hotel reasons, the travel agency shall refund the difference between the hotel room rate paid by the tourists and the actual room rate, and compensate the liquidated damages of 20% of the difference. 15. If the transportation arranged by the travel agency is lower than the contract level due to the reasons of the transportation department, the travel agency shall refund the difference between the transportation expenses paid by the tourists and the actual expenses, and compensate the liquidated damages of 20% of the difference. 16. If it is impossible to visit the tourist attractions arranged by the travel agency due to scenic spots, the travel agency shall refund the scenic spot tickets and tour guide fees, and compensate the liquidated damages of 20% of the refund fee.