How to get the tour guide qualification certificate issued by the National Tourism Administration?

A: Written books and materials: basic knowledge of tour guides, tour guide practice, tourism policies and regulations and basic knowledge of local tour guides.

B: Oral test books and materials: tour guide words, standard tour guide services and emergency treatment of tour guides in this province.

2. Examination registration:

The tour guide qualification examination is held once a year, and the registration time in each province is from June to September. First call the local tourism bureau to inquire about the registration time, and then bring your ID card and diploma to the local tourism bureau to register during the registration time. Textbooks that can't be bought on the street can be bought at the Tourism Bureau at this time. Please check the written and oral information of this province carefully at the Tourism Bureau.

3. Learning methods:

After getting the textbooks, many candidates are faced with a lot of books and don't know where to start. Some candidates read slowly. They haven't finished reading a textbook for a month. After reading the back, they forgot the front and remembered nothing. Some candidates are books that have been turned east and west, and there is no systematic learning process. There are also candidates who have downloaded some questions from the past years on the Internet and spent a lot of time doing them (because there is no standard answer), and they don't know right or wrong, and they don't know that the questions they have already passed will not be repeated. As a result, they spent a lot of effort and still didn't see the questions in the examination room.

The above learning methods, despite their own efforts, candidates can't learn the rules, get twice the result with half the effort, and it is difficult to achieve obvious improvement in just a few months. If you want to make a big breakthrough just a few months before the exam, you must learn from the following aspects.

[1]: The exam is about the examinee's understanding and mastery of the basic knowledge of tourism. For candidates, the most important thing is to strengthen the training of basic knowledge. Only when the basic knowledge is strengthened can we cope with the ever-changing types of questions. Basic training is to improve by doing a lot of exercises, just like the top candidates in the college entrance examination are all sea tactical training, so you have to do a lot of related training questions. Therefore, you should not only have a complete set of examination textbooks, but also have a complete set of exercises that match the textbooks.

[2]: First, take a textbook for written examination, browse it roughly at the fastest speed (one day), and then start to do 15 questions matching this book. Look for the answer in the book first. If you can't find the answer in the book, copy the standard answer. Because the fifteen sets of examination questions we edited are arranged according to the chapter order of the book, and the contents of the examination questions are all the basic knowledge in this book. The purpose of training is to strengthen candidates' mastery of basic knowledge. After completing these fifteen sets of questions, you will feel that you can almost recite this book, which will greatly increase your interest and confidence in learning and greatly improve your ability.

[3]: Use the above method to do exercises in four written textbooks, that is, you should master all the basic knowledge of written textbooks in one month.

[4]: Next, you start to do 20 sets of written comprehensive simulation test exercises, do it carefully, think, turn over the books and do it according to the standard answers. Further deepen and improve the ability to read, understand and recite the basic knowledge in books and textbooks.

[5]: After you have finished all the mock exam exercises, you have read all the written test books several times, so that several textbooks for written test have formed a complete basic knowledge system in your mind in just a few months. With this ability, you can do anything in the examination room.

[6]: Read carefully and think carefully about the scenic spots in the oral test in this province, and condense them into 800 words like the central idea of writing an article. After you do this yourself, you will remember these scenic spots well; You should read the two tutorials "Guide Standard Service" and "Guide Emergency Handling" for several times, and think about how to deal with such problems if you are taking a group tour.

[7]: From the written test to the oral test, read the tour guide words and teaching materials of the oral test every day, recite them every day, and go to the scenic spot to see how the tour guide explains them if possible. Imitate the scene of the examination room and give yourself a mock exam. After such careful preparation, you are sure to get good grades in the oral exam.

4. The examination room to play:

[1]: In the written examination room, read the examination paper carefully and answer the questions quickly, accurately and comprehensively. Finish the questions you can do first, then think about the questions you can't do, and answer all the questions as much as possible. Don't hand in the papers ahead of time if you finish the questions ahead of time. Check the answers carefully again and again, and then hand in the papers if they are accurate.

[2]: In the examination room of the oral test, you should dress neatly, behave comprehensively, have a calm attitude, explain fluently, speak clearly, speak at a moderate speed, respond quickly, smile and have a cordial expression.

1. Materials that Chinese tour guides need to prepare: policies and regulations, basic knowledge of tour guides, and tour guide practice. The examination is divided into two stages, the first stage is written examination, and the second stage is interview. What should they pay attention to? Listen to me slowly:

Written test: As long as the average score is above 60, you can pass two subjects: policies and regulations and basic knowledge of tour guides. There may be some differences according to the requirements of different provinces. Even if you are not a tourism major and have not been exposed to tourism, don't worry too much. You only need to memorize two textbooks, which means you can pass the exam by rote.

2, policies and regulations are considered by most people to be more difficult to test, because he is dead, laws and regulations are boring and need to be better remembered. Last year, policies, regulations and ethics were combined into one, but ethics only accounted for a small part, and the content involved was very simple. You can cope by memorizing a big outline. The main examination questions of policies and regulations are generally single choice, multiple choice, short answer and case analysis. Multiple-choice questions generally account for 50 points, so if you are familiar with books, you will get most points in multiple-choice questions, and then you will be relaxed. Case analysis needs a certain comprehensive analysis and summary ability. You should read the topic clearly and see which laws and regulations it conforms to. Don't judge right and wrong with the eyes of ordinary people. Even if what you say is reasonable and there is no legal basis, everything is equal to zero. The marking teacher won't buzz with you.

3. The basic knowledge of tour guides is divided into the basic knowledge of national tour guides and the basic knowledge of local tour guides (the so-called place is your province), which is a test paper, each with 50 points. You don't need to find other books to expand your knowledge of scenic spots. As I said before, rote learning can pass, the knowledge in books accounts for 95%, the exam comes first, and interest comes second. Anyway, you are here for textual research, so let's talk about something else first. You don't even have a certificate. Why bring a tour group to make money? Now there is no shortage of Chinese tour guides in travel agencies. There are many tour guides and the tourism bureau is strict. There is absolutely no need to take a tour with an unlicensed tour guide. A few years ago was another matter.

4. The questions of basic knowledge of tour guides are generally fill-in-the-blank questions, noun explanations, short-answer questions and question-and-answer questions. There are still 5 points in current affairs to test whether you care about national affairs. Personally, I don't think it's necessary to buy current affairs for these five points. You just need to read more newspapers and be careful when you encounter major events related to tourism. This thing is really impossible to prepare. It is better to spend time on endorsement and get more points. Fill in the blanks account for 50 points, which is quite impressive. As long as you really put your heart into it, you should have no problem getting 40 points here.

Please prepare for the above two subjects in strict accordance with the requirements of the examination outline. Nowadays, teachers generally don't exceed the examination syllabus, unlike before, when they gave many difficult questions. The examination syllabus has detailed requirements for each chapter, some points are to be understood, some are to be familiar with, and some are to be mastered. I don't need to say, everyone knows what the key points are.

6. After passing the written test, you can fully prepare for the oral test. Generally speaking, there are three examiners. They will ask you two or four questions respectively, and some will ask more. Answering questions is of course important, but the most important thing is the explanation of your tour guide's words, which is the most important. Generally speaking, as long as you can speak fluent and standard Mandarin during the tour guide's explanation, you can basically congratulate you on passing the exam.

7. Generally speaking, the time for preparing the guide words should be 5 to 7 minutes (the specific time should be determined by yourself), not too long, because the oral test time is only 15 minutes, and the teacher should be given time to ask questions. Therefore, when preparing tour guide words, you must look at your watch and practice more. Pay attention to loud voice, clear articulation, moderate speech speed and a slight smile on your face when practicing. This is what you need in the exam. Watch exercise, of course.

8. Attention should also be paid to the exam: generally, there is only one candidate in the examination room, and the next one will be taken after the exam. Therefore, he must knock gently before entering to show his respect for the teacher. Say hello to the examiner after entering, and be modest and reasonable in the face of the examiner.

9. The questions asked by the examiner include tour guide practice and scenic spot knowledge. If you mainly answer the content of tour guide practice, there is no problem, because there are books to look up in tour guide practice, but many scenic spots are difficult to ponder and review. You can only read as many books as possible, but it is recommended to read the common sense of the main attractions well, and it will not be too shameful if you can't answer. In addition, it is also important to prepare welcome and farewell speeches, and teachers are more likely to smoke.

10. After answering the questions, the teacher will grade you separately, and then announce your final grade in public.

1 1. To take a foreign language tour guide card, you need to take another test of your language on the basis of taking a Chinese tour guide. The oral exam is of course the language you apply for.

12, there is usually exam training after registration, which used to be compulsory, specifically, compulsory payment. I don't know if this year is compulsory. Training courses are still useful, especially for those friends who have never been exposed to the tourism industry, so that they can have a preliminary understanding of the tourism industry. Generally, they will arrange several lectures by super-class tour guides. Their experience is worth learning. Of course, as long as it is a spokesperson, it is ok not to participate in training.

13, the 2003 national tour guide certificate qualification examination is scheduled for June 5438+02, and the registration time is generally in August and September according to previous practice. You'd better contact the travel agency often to ask questions, because the general tourism bureau will miss more than a week from the notification to the deadline.

14. Just to remind you, there is only one kind of tour guide card, which is used all over the country, and there is no distinction between local and national. According to an insider, the teacher adopts the system of more work and more pay when correcting papers. Please be concise when answering the written questions.

Hubei is not clear, but it should be about the same. Let me give you some information about Beijing as a reference.

Beijing tour guide's idea:

In accordance with the Regulations of Beijing Municipality on the Administration of Tour Guides, obtain a tour guide card, accept the appointment of a travel agency, and provide guidance and explanation for tourists.

And related tourism service personnel.

Classification of tour guides in Beijing:

According to the working area: Beijing tour guide, overseas tour leader, full-time accompanying tour guide (hereinafter referred to as full-time accompanying tour guide), local accompanying tour guide (Jane

Said to accompany), scenic spots guide;

By language: Chinese tour guides (including Mandarin, dialects and minority languages), foreign language tour guides (including English,

Japanese, Korean, French, German, Italian and other languages);

According to the technical level: primary, intermediate, advanced and super tour guides.

Beijing's requirements for tour guides:

Strong sense of patriotism, extensive basic knowledge (language, tourism knowledge, policies and regulations, history, geography, style

Folklore, literature, economy, architecture, psychology, management, etc. ), strong organization, coordination and adaptability, proficient in tour guide business.

The tour guide has high skills, pays attention to gfd, and is physically and mentally healthy.

Beijing Tour Guide Qualification Certificate and Tour Guide Certificate:

The qualification certificate of tour guide is the certificate of the qualification of the personnel engaged in tour guide service by the state, which is valid for life. The tour guide certificate is a profession.

License certificate, valid for 3 years (renewable). After passing the exam and obtaining the qualification certificate of tour guide, I just entered the door of tour guide.

To be a tour guide, you must obtain a tour guide card in accordance with the regulations. We got a tour guide qualification certificate.

Application conditions:

China citizens, with high school or secondary specialized school education, good health.

Application procedure:

At the beginning of September, individuals are not allowed to register through their schools (for students studying tourism) or training courses. carry

Education certificate, physical examination report of hospitals at or above the county level, copies of ID cards and several photos, and registration fee of 2 10 yuan (2006,5438+0

Beijing area standard).

65438+written test in early February. The written test is divided into comprehensive knowledge of tour guides (including tour guide business and policies and regulations) and basic knowledge of tour guides (

Including the basics of tour guides and Beijing tour guides, each test paper is completed in 2 hours, with a full score of 100, and completed in one day.

65438+oral test in the middle and late February. The oral test includes six scenic spots (Tiananmen Square, Forbidden City, Temple of Heaven, Summer Palace, XIII

Mausoleum and the Great Wall), basic and professional questions and answers of tour guides, and some Chinese language and literature contents. Full score 100, time 10-

20 minutes.

Next February, when the results come out and all three pass, it will be over.

At the end of March, I went to beijing tourism administration for training, got a tour guide qualification certificate, and then went through the formalities to get a tour guide certificate.

Economic expenditure:

Before the exam: the medical examination fee is 70, the registration fee is 2 10, the textbook exercise fee is 200, the training fee is 500- 1000, and the scenic spot inspection internship fee.

300—500;

After the exam: If you pass, you will get the qualification certificate of 30 yuan and the training fee of Tourism Bureau of 60 yuan. If you want to apply for a tour guide card, you have to hand it in again.

Tourism bureau several hundred

1, about the tourist guide card:

Tour guide cards are generally divided into national tour guide cards, provincial tour guide cards and local tour guide cards. These cards are difficult before they are easy. The national tour guide card is the most difficult to test, but it is universal all over the country. It is recommended to test the national tour guide card.

2, about the qualification of tour guide card:

You can take the exam as long as you graduate from high school or technical secondary school or vocational high school with the same educational level. But now it seems that there are some different regulations everywhere. It depends on your area.

3, about the topic of the tour guide exam:

The topic of the tour guide card is also from each province. Although it is a national tour guide, it must be known by some provinces where the professional examination is located.

At present, there are about three exams: basic knowledge (this is a national and provincial book), tour guide business and on-site tour guide (this will talk about a certain number of scenic spots in advance and draw questions on the spot)

4. Regarding registration and fees:

If you really want to take the exam, you should first ask the Tourism Training Center, a department under the local tourism bureau. Registration fees and examination time vary from place to place. However, the registration fee for the tour guide card is not low, and it should be around 500. Then go to the training center to buy books and outlines.

5. Regarding whether it is easy to test:

In short, as long as you memorize all three books and all the words of the tour guide, you can pass. But this is not a simple thing. You should at least ensure that your memory is not bad and you don't dislike history and geography. These are the first things. You should prepare for a month and read books every day. It would be great if you have a good knowledge of history and geography. You'll relax a lot.

6. Another point is misunderstood by many people, because we often talk about taking the tour guide certificate, but what we get is not the tour guide certificate, but the tour guide qualification certificate. But you need this card to apply for a tour guide card from the local tourism bureau through the travel agency. This is a process, that is to say, you must sign a contract with the travel agency after the exam to get the tour guide card.

■ Registration conditions, time and requirements for the tour guide qualification examination ■

Registration conditions and requirements ※

Abide by the Constitution, love the motherland, adhere to the Four Cardinal Principles, have a high school education or above, be in good health, and have the knowledge and language skills to meet the needs of tour guides.

Exam content: ※:

First, the tour guide's comprehensive knowledge: for the written test,

The main contents are as follows:

(1) Tourism policies, regulations and current affairs politics every year

(2) Tour guide business (including tourism case analysis)

(3) Basic knowledge of national tour guides and local tour guides.

(4) Basic knowledge of Chinese language and literature (required for candidates in Beijing and Hunan)

(5) Guide foreign languages (foreign language candidates are required to take the exam, and Putonghua candidates are not required to take the exam)

Second, the ability of tour guide service: for on-site exams, that is, oral exams,

The main contents are as follows:

(1) tour guide's explanation ability

(2) the standard service ability of tour guides;

(3) the ability to deal with special problems of tour guides and respond to emergencies.

Foreign language candidates are required to take the "Tour Guide Service Ability" test in the language they apply for, and try interpretation (Chinese translation and foreign translation).

Registration and examination time: ※:

It is determined by each province according to its own situation. The registration time is generally from June to September every year, and the examination time is generally June10-February 12. For example, Guangdong province took the exam twice last year, and candidates should ask the local tourism bureau about the time of registration and examination.

Exam textbook ※

Written test textbook:

National tour guide foundation

Tour Guide Service

Tourism policies and regulations and professional ethics

Basic knowledge of local tour guides

Reference book: tourism case analysis

Oral materials:

Tour guide words of local tourist attractions

Standardized tour guide service

Emergency ability and emergency treatment of tour guides

Analysis inside and outside the examination room of tour guide qualification examination ■

One: Carefully plan and prepare information:

The qualification examination for tour guides in all provinces and cities in China is held once a year. The registration time is June-10, and the examination time is September-12. There are thousands of candidates in every province every year. With the standardization of the tourism industry, the examination is becoming more and more difficult, and with the benefit of the tour guide industry, the number of applicants is increasing. At present, the admission rate of provinces is only over 20%, which is lower than the admission rate of college entrance examination, and the competition is becoming increasingly fierce. How to win in the fierce competition, candidates must make a study plan. If foreign language candidates have a good foundation in foreign languages, they can apply for the foreign language tour guide qualification examination at one time. If you are not sure about your own foundation, it is suggested that you take the Putonghua Tour Guide Certificate for the first time, and then take a written and oral test of a foreign language in the second year to get a foreign language tour guide certificate.

(1) Prepare in advance: Generally, it is better to prepare a few months in advance, and you can carry out targeted comprehensive training for several textbooks in a few months. Some candidates didn't get the book until they signed up, so they checked the key points in the book. They didn't read the book systematically and didn't have time to do some related exercises. They didn't get comprehensive training in written and oral examinations. With luck, they went to the examination room without any certainty, guessing that they might get 60 points. As a result, they failed to pass the exam every year, and finally lost confidence and wasted a lot of time, money and energy.

(2) Collecting information: Just like taking the college entrance examination, there must be a complete set of teaching materials for the qualification examination of tour guides, as well as exercises and simulation questions matching the teaching materials.

Written test:

National tour guide foundation, practical policies and regulations and professional ethics, basic knowledge of local tour guides, reference books for tourism case analysis.

Oral test: local guide words guide standard service guide emergency handling and contingency ability.

(3) Study plan: Make a study plan, complete four textbooks and prepare a complete set of oral materials within a few months. After registration, according to this

Adjust the specific situation of the 2008 exam, and conduct comprehensive training two months before the exam after registration.

(4) Understand the information and register in time: the registration time and examination time are different in different provinces and cities. While studying hard, candidates should always pay attention to the dynamics of the local tourism bureau and the registration news of the tour guide qualification examination in the local newspaper. It is best to call the Tourism Bureau after June to inquire about the exact time of registration this year and make good preparations for registration.

Two: study hard, receive guidance, and practice and train with high intensity;

■ Written and oral test content and intensive study of tour guide qualification examination ■

There are four books in the written test textbook:

Tour guide foundation, tour guide business, tourism policies and regulations, local tour guide foundation

The contents of the basic national part of tour guides are generally divided into:

1: Overview of tourism knowledge

2. History and culture of China

3. Tourism Geography of China

4. Folk customs in China.

5. Religious culture in China

6. China ancient architecture and garden art.

7. China's literature and art

8. Food culture in China.

9. Local specialties of China.

10: China, Hong Kong, Macao and Taiwan regions and major tourist source countries.

The contents of tour guide business are generally divided into:

1: tour guide overview

2. Language art of tour guides

3. Tour guide skills

4. Tour guide procedures and problem solving.

5. Other tour guide services.

6. Handling of tourism accidents

7. Tour guide business related knowledge.

The contents of tourism policies and regulations are generally divided into:

1: the primary stage of socialism and Deng Xiaoping Theory and Theory of Three Represents

2. Socialist reform and construction

3. China's foreign policy towards Hongkong, Macau and Taiwan Province.

4. China's tourism policy

5. The rule of law and constitution in China.

6. Contract legal system

7. Travel agency management laws and regulations

8. Tour guide management rules and regulations

9. Travel safety and insurance laws and regulations

10: laws and regulations on entry and exit of tourists and luggage transportation

1 1: tourism hygiene and food hygiene management

12: tourism resources management laws and regulations system

13: laws and regulations on consumer rights protection and tourism complaints

14: professional ethics of tour guides

The basic contents of local tour guides are generally divided into:

1: General situation of this province

2. General situation of tourism in this province

3. Overview of major scenic cities in this province

4. Overview of the main tourist attractions in this province

5. The customs of this province.

6. Diet in this province

7. Specialty of this province

8. Celebrities, literature and art in this province.

There are three books and tutorials for the oral test:

Provincial tour guide words

Standardized tour guide service

Handling and Adaptability of Tour Guides' Special Problems

■ Application considerations ■

1. Materials to be submitted for examination registration:

1. My ID card (original); Temporary residence permit from other provinces.

2. Original academic certificate (graduated from high school or technical secondary school or above);

3. Recent health certificates issued by hospitals at or above the county (district) level (which must include routine examinations and two and a half examinations of liver function and hepatitis B).

PS: Health certificates issued by schools, hospitals and hospitals that do not meet the requirements cannot prove their health status; The health certificate can be used within the validity period;

4. Four bareheaded color photos of myself 1 inch;

5. Receive and fill in the complete "National Tour Guide Qualification Examination Registration Form" at the registration place.

6. Registration conditions: China citizens who have reached the age of 18, are in good health and have high school (including vocational middle school) or high school diploma.

7. Register with the Tourism Bureau where the household registration is located. College students register at the tourism bureau where the school is located. Those who work in the field must hold a struggle.

Industrial city temporary residence permit is registered in the Municipal Tourism Bureau.

8. Those who apply for the foreign language tour guide qualification examination shall have a college degree or above in foreign language major and a bachelor degree or above in non-foreign language major.

2. Examination time of tour guide qualification certificate in all provinces of China

1. written test time: generally from September of that year to the end of1February, and will be notified by the local tourism bureau after registration.

2. Oral test time: Generally speaking, the oral test is delayed for a period of time compared with the written test, and it is held from 10 to1February of that year. There will be a specific notice from the local tourism bureau after registration.

■ Provincial Tour Guide Qualification Examination-Application Roadmap ■

◆: First, establish the determination to apply for the tour guide qualification certificate;

The top ten high-income industries in China are more competitive than the college entrance examination. Are you confident to pass the exam? If you are determined to apply for a tour guide qualification certificate, whether you know it or not.

Travel, no matter what others say, no matter what difficulties you have, work hard towards your own goals and you will succeed.

◆: Prepare the examination materials:

1: Guide Qualification Examination Textbook

A: Written books and materials:

National tour guide foundation

Tour guide practice

Tourism policies and regulations

Basic knowledge of local tour guides (required written test books and teaching materials)

Tourism case analysis (written reference book)

B: oral books and materials:

Provincial tour guide words

Standardized tour guide service

Emergency handling and coping ability of tour guides (required oral test textbook)

C: Foreign language tour guide qualification examination books and materials: On the basis of Putonghua tour guide qualification examination books, try to guide a foreign language (Putonghua tour guides do not need to take a foreign language examination).

◆ Examination registration: The tour guide qualification examination is held once a year, and individual provinces take it twice a year. The registration time in each province is roughly from June to September. Call the local tourism bureau first to consult and register.

Time, and then at the registration time, bring your ID card and diploma to the local tourism bureau to register. Textbooks that can't be bought on the street can be bought at the Tourism Bureau at this time.

The bureau carefully consulted the written and oral information of the province. Be sure to call in advance for consultation, and don't miss the registration time. In our "examination subjects" column, I

We have listed the addresses and telephone numbers of tourism bureaus in all provinces and cities in China. You can also call the local 1 14 to consult the Tourism Bureau.

◆ Learning method:

After getting the textbooks, many candidates are faced with a lot of books and don't know where to start. Some candidates read slowly. They haven't finished reading a textbook for a month, and then they have.

Forget the front, remember nothing.

◆ Examination room play:

●: In the written examination room, read the examination paper carefully and answer the questions quickly, accurately and comprehensively. Finish the questions you can do first, then think about the questions you can't do, and answer all the questions as much as possible.

Examination questions Don't hand in the papers ahead of time if you finish the questions ahead of time. Check the answers carefully again and again, and then hand in the papers if they are accurate.

●: In the examination room of oral examination, you should dress neatly, behave in an all-round way, be calm, explain fluently, speak clearly, speak at a moderate speed, be quick-witted and smile.

Look at the kindness. Answer the examiner's questions. If you can't, make up your own answers. Don't ignore it. Before answering, I said to the examiner: I began to explain, and after answering, I told the examiner.

Said: My answer is over.