Traditional Culture Encyclopedia - Travel guide - Tour guide skills: how to face young people's tour groups?
Tour guide skills: how to face young people's tour groups?
The characteristics of young people's tour groups are that they like to move more and watch more. They have a special preference for travel, and they often show excitement, curiosity and excitement during their travel. Therefore, tour guides should meet their "reasonable and possible requirements" according to the characteristics of young people and on the basis of not violating the tourism reception plan, so that the tourism activities can be carried out smoothly and healthily.
2. Reference suggestions
The key for a tour guide to lead a youth tour group is that the tour guide should be full of vigor and vitality and be good at organizing and understanding their psychological activities. Generally speaking, when they arrive at tourist attractions, they often show their unique desire and yearning psychology, pursue the charming scenery that they have never heard of, and drive to enjoy and visit by themselves. Therefore, it has become the demand of young tour groups to have more free time and take more photos as souvenirs. In this case, it is a rule to look first, play first, and then listen to the tour guide slowly. Therefore, guides who are indiscriminate, have no key features and explain endlessly are not welcome.
Secondly, with the further development of tourism activities, tourists have gained further exchanges and understanding. At this time, they will become familiar and affectionate, and laziness and perfectionism will also appear in the tourism team. Usually lively people will become more active, usually sloppy people are more likely to be late, and many people will be forgotten. They especially like joking and asking all kinds of strange questions. It is difficult for a tour guide to take a group at this time. Therefore, the basic practices of tour guides are: respecting tourists, serving warmly, highlighting characteristics, doing good deeds, fulfilling contracts, communicating at equal intervals, combining tightness with guidance. Tour guides should control the travel rhythm of the whole team, including ideological work and organizational work, so as to prevent other tourists' emotions from being affected because they can't meet their personal needs, thus causing unfavorable things to the whole travel reception plan.
More about the job-hunting skills of tour guides, dry goods, news information and so on. Bian Xiao will update it in time.
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