Traditional Culture Encyclopedia - Travel guide - Responsibility book for tourism safety production
Responsibility book for tourism safety production
In the real society, many places will use the responsibility book. By signing the letter of responsibility, we can clearly understand our responsibilities and obligations. Want to learn the proposed responsibility book but don't know who to consult? The following is my responsibility book for tourism safety production, which is welcome for your reference and I hope it will help you.
Responsibility Letter for Tourism Safety Production 1 In order to conscientiously implement the Safety Production Law and the Tourism Law, adhere to the policy of "safety first, prevention first", earnestly strengthen the safety management of travel agencies, implement the responsibility system for safety production, and effectively curb the occurrence of tourism safety accidents, the Tourism Bureau decided to sign the xx annual responsibility letter for travel agency safety management with travel agencies within its administrative region.
First, the object of responsibility
Travel agencies are granted a business license with the permission of the tourism administration department, and a business license with the registration of the industrial and commercial department.
Second, the responsibility goal
(a) equipped with safety management personnel (institutions)
1. According to the provisions of the Law on Work Safety, a travel agency with more than 300 employees shall set up a work safety management organization or be equipped with full-time work safety management personnel, and less than 300 employees shall be equipped with full-time or part-time work safety management personnel.
2. According to the provisions of the Safety Production Law, the main person in charge and the safety production management personnel must have the safety production knowledge and management ability corresponding to their business activities.
(2) Strictly implement the laws and regulations on tourism safety.
1, in accordance with the provisions of the Tourism Law, strictly implement the laws, regulations, national standards and industry standards for safety production management and fire safety management, have corresponding safety production conditions, and formulate tourist safety protection systems and emergency plans.
Conduct regular emergency rescue skills training for tour guides and other employees who directly provide services to tourists, conduct safety inspection, monitoring and evaluation on the products and services provided, and take necessary measures to prevent harm.
Organizing the reception of tourists such as the elderly, minors and the disabled should take corresponding safety measures.
2. Make the following explanations or warnings to tourists in advance in a clear way in tourism activities:
(1) Methods of correctly using related facilities and equipment.
(2) Necessary safety precautions and emergency measures.
(3) Business premises, facilities and equipment that are not open to tourists.
(4) groups that are not suitable for participating in related activities.
(five) other circumstances that may endanger the personal and property safety of tourists.
3. After an emergency or tourism safety accident occurs, the travel agency shall immediately take necessary rescue and disposal measures, fulfill its reporting obligations according to law, and properly arrange tourists.
(3) Standardize the operation of tourism business.
According to the provisions of the Tourism Law, travel agencies should strictly abide by the following provisions:
1. Do not lease or lend the travel agency business license, or illegally transfer the travel agency business license in other forms.
2, in accordance with the provisions of the payment of tourism service quality deposit, for tourists' rights and interests damage compensation and advance the tourists' personal safety in danger of emergency rescue expenses.
3, to attract and organize tourists to release information, must be true and accurate, and shall not make false propaganda to mislead tourists.
4. Organizing and receiving tourists shall not arrange visits or participate in projects or activities that violate the laws, regulations and social ethics of China.
5. Do not organize tourism activities at unreasonably low prices, deceive tourists, and obtain kickbacks and other illegitimate interests through other arrangements or paid tourism projects. Organize to receive tourists, do not guide specific shopping places, and do not arrange other paid tourism projects. Unless the two sides reach an agreement or the tourists' requirements do not affect the travel arrangements of other tourists.
6. Organizing a team to leave the country or organizing a reception team to travel in China shall be accompanied by a tour leader or tour guide in accordance with regulations.
7. Tour guides and tour leaders engaged in business activities should wear tour guide cards and tour guide cards, abide by professional ethics, respect the customs and religious beliefs of tourists, inform and explain the code of conduct for civilized tourism to tourists, guide tourists to travel healthily and civilized, and discourage tourists from violating social ethics.
Tour guides and tour leaders shall strictly implement the travel itinerary, shall not change the travel itinerary without authorization, shall not ask tourists for tips, shall not induce, deceive, force or force tourists to shop in disguise, and shall not participate in tourism projects that are paid separately.
8. Organizing and arranging tourism activities shall conclude a contract with tourists. A package tour contract must conform to the provisions of the Tourism Law.
9. Travel agencies should provide tourists with travel itineraries before the start of travel.
10. Where other travel agencies are entrusted to sell package tour products and conclude package tour contracts with tourists, the basic information of the entrusted agency or agency shall be stated in the package tour contract.
1 1. Remind visitors to take out insurance in personal accident insurance as required.
12. When concluding a package tour contract, tourists shall be informed of the following matters:
(1) When tourists are not suitable to participate in tourism activities.
(2) Safety precautions in tourism activities.
(3) Information that the travel agency can reduce or exempt its responsibilities according to law.
(four) tourists should pay attention to the relevant laws, regulations, customs, religious taboos, and activities that are not suitable for participation according to Chinese laws.
13. those who engage in high-risk tourism projects such as high altitude, high speed, water, diving and exploration shall obtain business licenses in accordance with relevant state regulations.
14. Insure travel agency liability insurance as required. Operating high-risk tourism projects requires liability insurance.
15. Ensure that the services it provides meet the requirements of protecting personal and property safety.
16. Operators who choose to provide transportation, accommodation, catering, entertainment and other services for tourists shall meet the conditions stipulated by laws and regulations and perform their obligations in accordance with the agreement.
17. Organizing and receiving inbound and outbound tourism, and finding that tourists engage in illegal activities or commit illegal acts, they shall promptly report to the public security organs, the tourism authorities or China's overseas institutions.
This target responsibility book is made in triplicate, one for each provincial and municipal tourism bureau and one for the travel agency.
Supervisor:
Person in charge:
20xx year x month x day
Responsibility Letter for Tourism Safety Production 2 In order to implement the policy of "safety first, prevention first, comprehensive management", improve and implement the responsibility system for safety production, put an end to serious accidents and avoid and reduce all kinds of tourism safety accidents, according to the Safety Production Law, the Regulations on Safety Production in Shandong Province, and the requirements of the Municipal Tourism Service Commission and the High-tech Zone Management Committee on the safety production management objectives of the tourism industry, the high-tech zone travel agency and domestic tourism enterprises signed the responsibility letter for tourism safety production objectives management as follows.
I. Objectives
1, no fatal accidents of enterprise employees. There is no accident of guest's responsibility death or direct economic loss of more than 300 thousand yuan in tourist star hotels.
2, travel agencies in the process of organizing tourism does not happen due to improper organization caused the death of tourists or direct economic losses of more than 300 thousand yuan accident.
3. There are no accidents in tourist scenic spots that cause death or direct economic loss of more than 300,000 yuan.
4, the implementation of the "Regulations on Comprehensive Management of Social Security in Shandong Province", there will be no major comprehensive social security incidents.
Second, responsibility.
In order to achieve the above objectives, all tourism enterprises must take effective measures and earnestly perform the following duties:
1. Earnestly implement the safety production laws, regulations, policies and work requirements such as the Law on Safety in Production and the Regulations on Safety in Production in Shandong Province. Tourism enterprises have clear production safety objectives and effective measures.
2, establish and improve the rules and regulations of enterprise production safety, production safety work in a planned, implemented and summarized. Implement full-time and part-time safety management personnel and responsibilities of enterprises.
3. Establish and improve the responsibility system for production safety within the enterprise, sign the responsibility book for production safety step by step according to the principle that the person in charge of the enterprise is the first person responsible for production safety, and implement the responsibility for production safety to all levels and positions within the enterprise.
4. The tourism products and services provided by tourism enterprises shall be responsible for the personal and property safety of the guests and meet the requirements of relevant safety standards.
5, to carry out various forms of tourism safety publicity and education and training activities, according to the requirements of safety knowledge, rescue knowledge training for employees, improve the safety awareness and safety quality of tourism professionals. Actively carry out publicity and education on public tourism safety and strive to improve the safety quality of the whole people.
6. Seriously organize the internal safety inspection of the enterprise, and timely rectify the hidden dangers of accidents found in the inspection. In the event of a tourism safety accident, it is necessary to cooperate with the relevant departments to investigate and handle the aftermath properly.
7, do a good job in tourism safety production prevention, establish and improve the emergency rescue system and tourism safety production guarantee system, and timely carry out drills to improve the ability of accident prevention.
8, timely and accurately report to the relevant departments of tourism enterprise accidents and major accidents.
Third, the performance period
From signing this responsibility letter to signing the responsibility letter next year.
Person in charge:
Date: 20xx year x month x day
Responsibility Letter for Tourism Safety Production 3 In order to further implement the policy of "safety first, prevention first", fully implement the responsibility system for safety production of Yangzhou travel agency business units, strengthen safety management, effectively curb the occurrence of serious accidents, maintain the normal operation, work and life order of the whole system, and ensure the safety of people's lives and national property, the responsibility letter for safety of 20xx travel agency is issued in accordance with Decree No.302 of the State Council and the requirements of provincial and municipal governments on establishing the responsibility system for safety production.
First, the object of responsibility
The legal representative of each international and domestic travel agency is the first person responsible for tourism safety work, and the general manager is the person directly responsible, taking full responsibility for the safety work of the unit.
Second, the responsibility goal
1, conscientiously implement the guidelines, policies, laws, regulations and technical standards of the party and the state on safety in production, formulate the annual plan for safety in production of this unit, and put it on the important agenda of this unit, and hold at least 1 regular safety work meeting every quarter to study and solve major problems in tourism safety work; Organize a comprehensive safety self-inspection at least once every quarter, especially before the Golden Week. All safety work should be recorded in writing, and safety files should be formulated and implemented to people.
2, the establishment of safety leadership. Each unit shall timely adjust the safety management organization according to the personnel changes, and specify the person in charge to ensure that the work will not be affected. Serious accidents, according to the provisions of the State Council Decree No.302 and relevant laws and regulations, serious accountability.
3. Establish and improve the safety management mechanism of "safety self-inspection, hidden dangers self-correction, self-responsibility and supervision in place", conduct general survey, registration and filing of all kinds of hidden dangers in the operation of travel agencies, and make timely rectification, so as to achieve the goal of no hidden dangers through rectification. If it is difficult to rectify for a while, effective monitoring measures must be taken. There should be a complete report after the rectification of hidden dangers.
(1) The operation of the travel agency business department must follow the principle of "four unifications", which not only unifies the personnel management system; Unified financial management system; Unify group activities and tour guide arrangements; Unify tourist routes and products. The sales department of a travel agency shall not independently carry out tourism business, and the travel agency's corporate seal shall be used in the contract for soliciting and receiving tourists, and the business seal shall not be used. The establishment and stop of the travel agency's sales department must be strictly reported to the local county (city) District Tourism Bureau and Yangzhou Tourism Bureau at the same time. The sales department of a travel agency must sign a safety responsibility letter with the head office.
(2) Travel agencies must sign standardized travel contracts with tourists; Do not engage in any form of contracting, do not operate beyond the scope, and do not illegally transfer or transfer the travel agency business license in disguise; No non-travel agency or any individual may be entrusted to act as an agent or agent in disguised form for tourism business (no foreign agency stationed in Quanzhou may be entrusted to operate tourism business).
(3) Travel agencies should standardize travel agency team files. Tourism team files must list information items by serial number, including: travel contracts signed with tourists; Description of registration; Team planning (including itinerary, tourist list, etc. ); The original and photocopy of the team's car dispatch form, and the fax between the team and the travel agency and the hotel; The original and photocopy of the quotation, and the fax from the tourists to confirm the price; This accounting voucher is composed of a single document; Receiving (organizing) the list of delegations from the agency; Tourist feedback form; Financial statements; Memorandum of accompanying the whole process; Other materials that should be filed.
Person in charge:
Date: 20xx year x month x day
Responsibility Letter for Tourism Safety Production 4 In order to conscientiously implement the policy of "safety first, prevention first", do all the work related to the personal safety of employees in textile enterprises, put an end to all safety accidents during employees' travel, and ensure the safety and happiness of employees during their travel, the following safety responsibilities are formulated. Please do a good job of guardianship and self-protection as required.
1. Before going out, carefully study relevant travel safety knowledge and master necessary safety knowledge.
2. Abide by all laws, regulations and rules and regulations in the process of tourism, so as to achieve civilized and safe tourism.
3. Pay attention to food hygiene and maintain good eating habits.
4, choose a safe place to stay, personal valuables should be properly kept.
5, consciously abide by the traffic rules, pay attention to traffic safety, don't carry dangerous goods and contraband when riding.
6. Choose safe entertainment places, observe safety rules when participating in various activities, and take insurance measures; Don't enter all kinds of illegal entertainment places.
7. During the business trip, if employees need to act alone, they must obtain the consent of the team leader, and inform the team leader of their whereabouts and return time, and report in time if there is any situation.
8. Do not participate in all kinds of feudal superstitious activities and illegal assemblies, and resolutely resist all illegal activities that endanger society.
9. During the tour, the department head is the first person responsible for safety, and the main leaders are responsible for supervision. All employees are responsible for all safety accidents during the tour.
Company representative:
Department representative:
20xx year x month x day
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