Traditional Culture Encyclopedia - Travel guide - What basic rights do tourists enjoy?
What basic rights do tourists enjoy?
(1) Independent option. Tourists have the right to choose their own tourism products and services, and have the right to refuse the compulsory trading behavior of tourism operators (2) the right to know. Tourists have the right to know the real situation of the tourism products and services they buy.
(3) the right to serve in good faith. Tourists have the right to ask tour operators to provide products and services as agreed. The agreement can be oral or written, but the package tour contract must be written.
(4) the right to be respected. The personal dignity, national customs and religious beliefs of tourists should be respected.
(5) Special groups have the right to enjoy preferential treatment. Disabled people, the elderly, minors and other tourists enjoy convenience and preferential treatment in tourism activities in accordance with laws, regulations and relevant provisions. However, this is only an advocacy regulation, and tourists cannot ask scenic spots or travel agencies to give convenience or preferential treatment to these special groups.
(6) Tourists have the right to request assistance and protection when their personal and property safety is threatened.
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