Regulations of Chengdu Municipality on Tourism Management

Chapter I General Provisions Article 1 In order to protect and rationally develop and utilize tourism resources, standardize the tourism market, safeguard the legitimate rights and interests of tourists and tour operators, and promote the development of tourism, these Regulations are formulated in accordance with relevant laws and regulations and in light of the actual situation in Chengdu. Article 2 These Regulations shall be observed in developing tourism resources, engaging in tourism management and tourism activities within the administrative area of this Municipality.

"Tourism" as mentioned in these Regulations refers to a comprehensive industry that attracts and receives tourists by using tourism resources and tourism service facilities and provides services such as transportation, sightseeing, accommodation, catering, shopping and entertainment for tourists. Article 3 The development of tourism should adhere to the principle of combining the protection and development of tourism resources and the unification of social, economic and environmental benefits, and implement the strategy of sustainable development.

All units and individuals have the obligation to protect tourism resources. Article 4 The municipal and district (city) people's governments shall strengthen their leadership over tourism, incorporate tourism into the national economic and social development plan, increase investment in tourism, speed up the construction of tourism infrastructure, improve the tourism environment, highlight local characteristics, cultivate tourism products, open up the tourism market and improve the tourism service system.

Encourage and support domestic and foreign enterprises and individuals to invest in tourism. Fifth city tourism administrative departments responsible for the city's tourism management. The district (city) and county tourism administrative departments are responsible for the tourism management within their respective administrative areas.

The relevant administrative departments of the municipal and district (city) county people's governments shall, within the scope of their respective duties, cooperate with the tourism administrative departments to do a good job in tourism management. Article 6 The municipal, district (city) and county people's governments shall encourage and support the development, production and sale of tourism commodities with local characteristics. Chapter II Tourism Planning Article 7 The municipal tourism administrative department shall, in accordance with the overall urban planning of Chengdu and the overall tourism development planning of Sichuan Province, work out the overall tourism development planning of Chengdu jointly with relevant departments, and after consulting the provincial tourism administrative department, report it to the Municipal People's Government for approval and implementation.

The district (city) and county tourism administrative departments shall, according to the overall planning of Chengdu's tourism development, formulate the tourism development plan of their respective administrative regions, and after soliciting the opinions of the municipal tourism administrative departments, report to the people's government at the same level for approval and implementation.

Construction, land, transportation, culture, environmental protection, agriculture, forestry, water conservancy and other departments should incorporate tourism development into urban and rural construction, land use, transportation construction, cultural relics protection, ecological agriculture development and water resources utilization and other related plans. Eighth new large-scale tourism projects, should be approved by the tourism administrative department, and then according to the basic construction approval procedures for approval. After the completion of the project, the tourism administrative department must participate in the acceptance. Chapter III Tourism Management Article 9 The legitimate rights and interests of tour operators are protected by law, and no unit or individual may require tour operators to perform obligations beyond the scope prescribed by laws, regulations and rules. Tour operators have the right to refuse arbitrary charges, fines and various assessments. Tenth tourism business qualification examination system.

Travel agencies, star-rated hotels, hotel management companies, tourism consulting units, designated tourist units and newly-built tourist areas (spots) shall apply to the tourism administration department, which shall make a reply within 30 days from the date of receiving the application. Eleventh travel agencies must obtain the "Travel Agency Business License".

The district (city) and county tourism administrative departments shall conduct preliminary examination on the bidding of domestic travel agencies within their respective administrative areas and report to the municipal tourism administrative departments. Twelfth district (city) county tourism administrative departments to apply for the evaluation of one-star and two-star tourist hotels within their respective administrative areas, should put forward recommendations, and report to the municipal tourism administrative departments for examination and approval according to the relevant provisions of the state.

Hotels that have not been rated as star-rated shall not use relevant star-rated titles and signs. Thirteenth of the tourism operators to receive the tourism team to implement fixed-point management.

Accommodation, catering, shopping, entertainment and other operators. You can apply to the tourism administrative department for a fixed point. Approved by the municipal tourism administrative department or its entrusted county-level tourism administrative department, if it meets the prescribed conditions, the municipal tourism administrative department will issue designated signs.

Measures for the administration of automobile transportation designated by tourism teams shall be formulated by the Municipal People's Government.

Travel agencies shall not arrange non-designated units to receive and transport tourist teams. Fourteenth tourist areas (spots) should improve service facilities, establish a good tourism order, and create a safe, civilized, clean and beautiful tourism environment.

Operators of tourist areas (spots) shall not trick or coerce tourists into buying goods or accepting paid services. Fifteenth tour operators must operate in accordance with the law, follow the principles of fair competition, the same quality and the same price, honesty and credit, and shall not raise the charging standards without authorization or participate in the competition at a price lower than the cost.

Tourism service charges should be clearly marked. Sixteenth business contacts between tour operators should sign a contract, clearly stipulating the rights, obligations and liabilities for breach of contract.

Discounts collected between tour operators according to the contract must be truthfully recorded and may not be given or accepted without permission. Seventeenth travel agencies should sign a written contract with tourists, formulate a team operation plan, and clearly stipulate the travel itinerary, service items, charging standards, liability for breach of contract, etc. And handle travel accident insurance for tourists in accordance with state regulations.

Travel agencies and their tour guides must provide services in accordance with the contract, and shall not change the travel itinerary, reduce service items, lower service standards or charge extra service fees without authorization.