How to call Sanya 12345 from other provinces?

You need to dial 0898-6082 1020 to call Sanya 12345 from other provinces.

Call form: citizens and tourists can call 12345 directly in Sanya, and please call 0898-6082 1020 outside Sanya.

In order to closely contact and serve the general public and improve the management level of urban construction, Sanya Municipal Government opened and built 12345 government service hotline and1230/tourist service hotline on 20 13 respectively.

The establishment of hotline is an opportunity to promote the transformation of government functions. It integrates voice, Internet, WeChat, Weibo, SMS, MMS and email, and provides a one-stop service platform for citizens, domestic and foreign tourists and enterprises to seek help, consult, complain, report and make suggestions for non-urgent matters around the clock.

Under the supervision and guidance of Hainan hotline platform 12345, with the correct leadership of the municipal party Committee and the full support of hotline member units, the two hotlines have continuously optimized the service quality, continuously improved the overall level and continuously improved the service satisfaction, and truly implemented everything and echoed everything, further enhancing the brand of Sanya municipal government service hotline 12345 "ordinary customer service of the government and good helper of the citizens".

12345 voice service

Focus 1- municipal consultation complaints.

Transportation, municipal facilities, housing and land, urban construction, social security, agriculture, forestry and water conservancy.

No.2 key-administrative examination and approval consultation.

Public health, catering services, housing and land, education and training, agriculture, forestry, fishery and animal husbandry and other administrative examination and approval matters.

No.3 key-tourism consultation complaints category.

Tourism information, travel agencies, scenic spots, hotels, etc. , providing foreign language services such as English, Russian, Japanese and Korean.