What aspects does the scenic spot complaint include?

Complaints about scenic spots include:

1. Price complaints, such as high ticket prices in scenic spots, especially repeated ticket purchases in the park, high commodity prices or service charges, arbitrary slaughtering of customers, poor food quality, substandard taste and hygiene, samples that are not in conformity with the commodities and drinks purchased by tourists, and only the best scenic spots are occupied by contractors, and there is an extra charge for taking photos;

2. Complaints about the service of personnel in scenic spots include poor service attitude, impatience in answering tourists' inquiries or answers, perfunctory service actions, neglect of personal hygiene, disregard of tourists' opinions, improper use of service language, incorrect service skills to be improved, wrong bill amount, wrong bill, failure to ask tourists' opinions, forcing tourists to sit or share a room with people they don't know, lost or wrongly received goods, missing or wrong number of tourists, etc.

3. Complaints about the hardware and environment of the scenic spot, such as poor sanitary facilities, lack of sanitary facilities, poor accommodation conditions, lack of supporting entertainment projects in the scenic spot, safety accidents, accidents, poor public security, traffic chaos, vehicles without designated places, poor tourist atmosphere, and hawkers chasing customers and forcing them to sell during the shuttle.

legal ground

Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests Article 40 If consumers' legitimate rights and interests are damaged when purchasing or using commodities, they may claim compensation from the sellers. If the seller's compensation is the responsibility of the producer or other seller who provided the seller with the goods, the seller has the right to recover from the producer or other seller.

Consumers or other victims who suffer personal or property damage due to commodity defects may claim compensation from sellers or producers. If it is the responsibility of the producer, the seller has the right to recover from the producer after compensation. If it is the responsibility of the seller, the producer has the right to recover from the seller after compensation.

When consumers receive services, their legitimate rights and interests are damaged, and they can claim compensation from the service providers.