Does the Tianmen Mountain Glass Plank Walk allow you to wear your own shoe covers?

You cannot wear your own shoe covers.

The glass plank road is one of the scenic spots in Tianmen Mountain Scenic Area. There are three glass plank roads on the top of the mountain. After purchasing the scenic spot tour ticket, you need to pay a 5 yuan shoe cover service fee to experience the glass plank road.

The scenic spot equips tourists with special cloth shoe covers at the entrance of the glass plank road. First, it is to avoid excessive scratches on the glass caused by the soles of tourists and affect the experience. Second, it is to avoid the risk of tourists slipping and falling. .

If tourists use their own shoe covers at will, it will be difficult for the scenic spot to judge whether the shoe covers they bring can meet the requirements of reducing glass wear or being safe and anti-slip. Therefore, the scenic spot requires tourists to wear special shoes provided by the scenic spot. Shoe covers on the glass walkway.

And this charge is a comprehensive service fee charged by the glass plank road as a special experience project. It is not a rental fee or purchase fee for shoe covers in the scenic spot. Regardless of whether tourists bring their own shoe covers, they should pay the fee. Only then can you enter the glass plank road experience.

Extended information:

"Hunan Zhangjiajie Tianmen Mountain Tourism Co., Ltd." Instructions on the use of shoe covers:

Dear tourists:

< p>Hello! Your complaint on Huasheng Online about the compulsory toll on the glass plank road in our scenic spot is quite different from the facts. Our company believes that it may be because you did not fully understand the actual situation and misunderstood it.

In response to your complaint, our company’s explanation is as follows:

1. We have built three glass plank roads in the mountaintop area of ??our scenic spot.

These are all experience facilities specially built and added through creative planning in addition to the normal tourist content of the scenic spot many years after the scenic spot opened. They are completely special experience projects chosen by tourists voluntarily.

And because of its thrilling characteristics, it may not be suitable for all tourists to participate in the experience. Therefore, the glass plank road is not a natural or indispensable landscape resource that should be included in the ticket price of our scenic spot.

These three glass planks do not isolate or hinder the original scenery of the scenic area. Visitors who do not take the glass plank roads will not affect their normal tour at all.

In addition, the three glass planks are adjacent to the normal walking trails. If tourists do not take the glass plank road, they will not be detoured, delay time or suffer other inconveniences. Therefore, the glass plank road does not force tourists to spend money. .

2. As a special experience project, the glass plank road is different from ordinary tourist facilities in the scenic area (regularly open observation decks, tourist trails, etc.). It requires dedicated staff for on-site management and needs to be replaced regularly. Glass and other accessories, cleaning or updating shoe covers, etc. will incur certain operating costs.

Currently, the glass plank road in our scenic spot charges tourists a service fee of 5 yuan/person. The price is clearly marked and tourists can choose voluntarily.

This charge is a comprehensive service fee charged by the glass plank road as a special experience project. It is not a rental fee or purchase fee for shoe covers in the scenic area. Regardless of whether tourists bring their own shoe covers, they must pay the fee. Enter the glass plank experience.

3. Because glass is easy to wear and has a smooth surface, our scenic spot provides tourists with special cloth shoe covers at the entrance of the glass plank road.

The first is to avoid excessive scratches on the glass caused by tourists' soles, which will affect the experience, and the second is to avoid the risk of tourists slipping and falling.

If tourists use their own shoe covers at will, it will be difficult for our scenic spot to judge whether the shoe covers brought by tourists can meet the requirements of reducing glass wear or being safe and anti-slip.

Therefore, our scenic spot requires tourists to wear special shoe covers provided by the scenic spot on the glass plank road. It is not to make shoe covers a chargeable item and prohibit tourists from bringing their own shoe covers. In fact, very few tourists bring their own shoe covers.

4. The charging standard for the glass plank road has been filed with the government’s price department (Municipal Development and Reform Commission No.: Zhang Fa Price Service Preparation (2016) No. 1 document), which is completely legal and legal, and is sold at the entrance of the scenic spot. Hall (cableway station and mountain gate).

There are eye-catching price notice boards and relevant prompts at the entrance of the glass plank road, clearly informing tourists that the service fee for the glass plank road is not included in the entrance fee to the scenic spot and is a voluntary consumption item for tourists.

There is absolutely no failure to notify tourists in advance, nor is there any behavior that infringes on tourists’ consumer rights. Our scenic spot has always attached great importance to service quality and tourist satisfaction, and sincerely welcomes tourists to criticize and correct our shortcomings at any time.

Hunan Zhangjiajie Tianmen Mountain Tourism Co., Ltd.

October 9, 2018

Tianmen Mountain Tourism Official Website-Service