Tour Guide Qualification Examination: "Basic Knowledge of Tour Guides" Mock Test Questions

1. Among the following behaviors of tour guides, 4 points should be deducted (). (A)

A. Failure to wear a tour guide certificate during guided tours

B. Picking up and sending the tour group by mistake due to one’s own reasons

C. A major safety incident Not actively cooperating with relevant departments for rescue after the accident

D. Failure to show the travel agency logo at the pick-up station

2. According to the "Implementation Measures for the Management of Tour Guides", after the 10 points of the tour guide have been deducted, The () is responsible for temporarily retaining its tour guide certificate and issuing proof of retention of the tour guide certificate. (C)

A. Tourism administrative department where the tour guide is located

B. Tour guide registration unit

C. Tourism administrative law enforcement unit that ultimately deducts points

D. Tour guide license issuing unit

3. Tour guides must participate in the annual review training organized by the local tourism administrative department, and the cumulative training time each year shall not be less than () hours. (B)

A.48

B.56

C.64

D.72

4. The list of travel agencies in Taiwan that accept mainland residents traveling to Taiwan is published by (). (A)

A. Cross-Strait Tourism Exchange Association

B. Association for Cross-Strait Relations

C. National Tourism Administration

D .Taiwan Affairs Office of the State Council

5. The tourism complaint handling agency receives a complaint and if the complaint complies with the regulations, it shall accept it within () working days. (B)

A.3 pieces

B.5 pieces

C.7 pieces

D.10 pieces

6. According to the "Measures for Handling Tourism Complaints", the following complaints are *** the same complaint (). (C)

A. There are three or more complainants who complain against the same respondent for the same reason

B. There are three or more complainants who complain against the same respondent for the same reason

C. There are 4 or more complainants who complain against the same respondent for the same reason

D. There are 4 or more complainants who complain against the same respondent for the same reason< /p>

7. In our country, the meaning of the word citizen refers to (). (B)

A. People born in our country

B. People with our nationality

C. People who enjoy political rights

D. Persons over 18 years old with Chinese nationality

8. The current constitution stipulates that the leadership system of local people's governments at all levels in my country is (). (D)

A. Democratic centralism

B. Combination of collective leadership and personal responsibility

C. Collegial system in which the minority obeys the majority

D. Executive head responsibility system

9. According to the "Consumer Rights and Interests Protection Law of the People's Republic of China", consumer associations are not allowed to engage in (). (C)

A. Consumer information and consulting services

B. Support for consumers to file lawsuits

C. Commodity operations and for-profit services

D. Investigate and mediate complaints

10. The following are not within the scope of force majeure (). (D)

A. Natural disasters

B. Social public health emergencies

C. Government actions

D. The group travel agency is on the verge of bankruptcy and the group fee funds are not available

11. my country's "General Principles of Civil Law" stipulates that the statute of limitations for petitioning the People's Court for protection of civil rights is generally (). (C)

A.6 months

B.1 year

C.2 years

D.4 years

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12. Civil legal acts performed by citizens with civil capacity while being declared dead (). (B)

A. Invalid

B. Valid

C. Some valid, some invalid

D. Revoked It will be valid only after death is declared

13. A tourist’s legitimate rights and interests were damaged during the tourism activities organized by travel agency A. Later, Travel Agency A and Travel Agency B merged into Travel Agency C. At this time, he can request compensation from (). (C)

A. Person in charge of Travel Agency A

B. Investor of Travel Agency B

C. Travel Agency C

D. In Choose one of the first three

14. The tourist paid a deposit of 1,000 yuan, and the travel agency issued a receipt. However, the breach of contract was caused by the fault of the travel agency staff. Regarding the following disposal of deposits, the correct one is (). (D)

A. The travel agency should pay ***1,200 yuan

B. The travel agency should pay ***1,500 yuan

C. The travel agency should refund 1,000 Yuan

D. The travel agency should return double the deposit ***2,000 yuan

15. In the daily business operation of the travel agency, the nature of the travel route quotation submitted by the travel agency to the tourists is Above belongs to ().

(C)

A. Commitment

B. Offer

C. Offer invitation

D. Offer negotiation

< p>16. According to the "Company Law of the People's Republic of China", the authority of a limited liability company is (). (B)

A.Manager

B.Shareholders' meeting

C.Board of directors

D.Board of supervisors

17. According to the laws of our country, lottery-style sales with prizes, if the maximum prize amount exceeds RMB (), it is an unfair sales behavior. (D)

A.2000

B.3000

C.4000

D.5000

18. The object of adjustment in the Consumer Rights Protection Law is (). (C)

A. The legal relationship that occurs when consumers purchase and use goods or receive services for production needs

B. The purchase and sale relationships that occur between merchants for business needs< /p>

C. The legal relationship that occurs when consumers purchase, use goods or receive services for daily consumption needs

D. Purchase and sale activities carried out by consumers for profit

19. If an operator commits fraud in providing goods or services, he shall increase compensation for the losses suffered by consumers at their request. The amount of increased compensation shall be () times the price of the goods purchased by the consumer or the cost of receiving services. (A)

A.1

B.2

C.3

D.4

20. The main administrative law enforcement agency stipulated in my country's "Consumer Rights and Interests Protection Law" is ().

(B)

A. Public security department

B. Industrial and commercial administration agency

C. Consumer association

D. Technical supervision Department

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