Traditional Culture Encyclopedia - Travel guide - Parents travel to Hong Kong with a group. When I came back, I bought two lottery gold necklaces and spent more than 10 thousand. They think it's fake and not worth the price. They asked for a refund a

Parents travel to Hong Kong with a group. When I came back, I bought two lottery gold necklaces and spent more than 10 thousand. They think it's fake and not worth the price. They asked for a refund a

Parents travel to Hong Kong with a group. When I came back, I bought two lottery gold necklaces and spent more than 10 thousand. They think it's fake and not worth the price. They asked for a refund and asked experts for advice. Please contact the following institutions for help according to your actual situation:

1. Travel Industry Council of Hong Kong (http://www.tichk.org): Handling complaints arising from shopping in stores during the trip under the guidance of tour guides, eligible people can enjoy "180 days 100% money-back guarantee";

2. Hong Kong Consumer Council (http://www.consumer.org.hk): Handling consumer disputes includes but not limited to independent shopping in stores and group shopping for more than 180 days.