How to reply to the guest's comment that the air conditioning in the hotel is not good?

Dear guests, thank you for your evaluation of the hotel! We deeply regret your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will forward them to relevant departments to improve the service quality. If you come next time, I hope you can book this hotel again and give us a chance to apologize. Look forward to your coming again!

Extended data:

Several places where hotels are most likely to receive bad reviews:

Network: there is no WIFI in the hotel, the network speed is very slow, the WIFI signal in the hotel room is unstable, and it is often necessary to reconnect; Network connection requires login, and login frequently; The network needs to be paid, and the number of ports used in each room is limited.

Smell: the room is old and moldy, the carpet is dirty and smells strange, the room smells of smoke, the smell of sewer overflows, and the room is not well ventilated.

Internal noise: poor sound insulation of walls, poor sound insulation of doors and windows, and high noise of air conditioning.

Air conditioning: Air conditioning operation is too complicated and the noise is too loud, which affects sleep. The air conditioner does not cool or heat, the indoor air conditioner is disinfected irregularly, and the indoor air conditioner has an odor.

Hot water: the supply of hot water is limited, the temperature of hot water is too low, the temperature of hot water is unstable, and the hot water has an odor.

Television: The operation of TV is complicated, so it can't be used. There is no TV program list, the TV program list is incorrect, the TV signal is unstable, the TV picture quality is not good, and there are no overseas or domestic channels, so you can pay TV fees at will.