Zhangjiajie reported that the tour guide angrily scolded tourists for cheating on food and drink. What did he say?

According to the "Zhangjiajie Palm" WeChat account, on the evening of April 21, a video of a dispute between a tour guide and a tourist was posted online. The shopping store scene in the video is suspected to be the ancient Jade City in Zhangjiajie. After the incident, Zhangjiajie City attached great importance to it and immediately launched the "1+4+N" tourism joint law enforcement mechanism. Through investigation, it was found that Zhangjiajie Guyongjiang Cui Jade City was indeed the place where the incident occurred. The preliminary verification is as follows:

The report stated that the travel agency involved in the video is China Travel Service Zhangjiajie Co., Ltd. Its reception team is a subordinate department of the company. It collects passengers through five travel agencies in other places and then hand them over to them for local pick-up. The tour guide Qiu involved in the video is a tour guide in Haikou City, Hainan Province (he is currently not in Zhangjiajie).

The report stated that at present, the Zhangjiajie City Culture and Tourism Department has ordered the travel agency involved to suspend operations for rectification, and its illegal activities have been investigated and dealt with in accordance with the law; the market supervision department has ordered the tourist shopping store involved to suspend operations for rectification, and its illegal activities have been investigated and punished in accordance with the law. Investigate and deal with the case in accordance with the law; the Zhangjiajie City Market Supervision and Cultural Tourism Department will investigate the tour guide involved as soon as possible through relevant channels. At present, the situation needs to be further understood, and the final investigation results and handling situation will be announced to the whole society.

The report also pointed out that Zhangjiajie will further increase the content of the ongoing "iron-fisted tourism control" special rectification action, through the use of electronic contracts currently being fully implemented, prohibiting the signing of supplementary agreements for increasing self-financing items, and standardizing travel agency service outlets. Management and other root-cause measures will be implemented, focusing on combating tourism market chaos such as shopping and shopping.

The report concluded that Zhangjiajie will, as always, resolutely crack down on all types of travel-related violations and regulations, and will resolutely implement "zero tolerance" for behavior that disrupts the order of the Zhangjiajie tourism market.

The tour guide angrily scolded tourists for cheating on food and drink

Recently, some netizens said that a tour guide in Zhangjiajie, Hunan Province angrily scolded tourists: "You cheated on food and drink, you can complain to me and give it a try." Netizens said the place where the incident occurred was Zhangjiajie Ancient Jade City. Relevant departments in Zhangjiajie said they attached great importance to it and had launched an investigation.

In the video, the female tourist shouted: "We can buy it if we like it, but why do we have to buy it if we don't like it?" The tour guide asked: "I ask you, why did you sign up for this kind of tour? You are cheating and eating." Do you want to drink? "?

Refer to the above content? The Paper News - If you don't buy anything, the tour guide threatens and scolds tourists for cheating on food and drink!