A Complete Collection of Model Papers on Hotel Management (2)

hotel management paper model article 2

On the management and maintenance of hotel engineering equipment

Abstract: In order to make the hotel have a good and comfortable environment, the equipment should always be kept in a good technical state to ensure the normal functions of the equipment. This requires equipment managers to fully grasp the performance of all equipment, study the most effective measures to give full play to various equipment functions, and make overall planning and management of equipment.

Keywords: hotel engineering equipment management and maintenance

Since the reform and opening up, China's economic level has been rapidly improved, industrial strength has also reached a great level, and people's living standards have been significantly improved. In recent years, with the continuous progress of science and technology, a large number of scientific and technological achievements have been applied to various fields. Many new engineering equipments have also been applied to the hotel field. Hotel engineering equipment pursues comfortable and luxurious effects, which is different from engineering equipment in general. Based on the analysis of the characteristics of hotel engineering equipment, this paper puts forward its own views on how to carry out the management and maintenance of hotel engineering equipment.

1. Overview of hotel engineering equipment management

1. Concept of engineering equipment management

Equipment management takes equipment as the research object, applies a series of theories and methods, pursues comprehensive efficiency of equipment, and carries out the whole process of material movement and value movement of equipment through a series of technical, economic and organizational measures (from planning, design, selection, purchase, installation, acceptance, use and maintenance). Equipment management is the management of the whole process of equipment life cycle, including the management of selecting equipment, using equipment correctly, maintaining and repairing equipment and updating and transforming equipment.

2. The role of engineering equipment management

(1) Engineering equipment management is the focus of enterprise internal management. Engineering equipment is an important material wealth for the survival and development of hotels, and it is also an important component and one of the basic elements of productivity. Hotel engineering equipment provides an important tool for hotel management and is also a material symbol to measure the comprehensive scale level of hotels. It is of great significance to improve the management level of engineering equipment to promote the progress and development of hotels.

(2) Engineering equipment management is the guarantee of enterprise production. Optimizing the management of engineering equipment can provide excellent and economical technical equipment for the hotel, so that the hotel's business activities can be carried out smoothly, thus ensuring that enterprises can improve production efficiency, improve product quality and reduce production costs, thus enabling the hotel to obtain the highest economic benefits.

(3) Engineering equipment management is the basis for hotels to improve efficiency. Getting the maximum economic benefit is the purpose of hotel management, and the management of engineering equipment is the basis of improving economic benefit. Engineering equipment is an important factor for improving hotel management and service quality. Improving the production efficiency of engineering equipment is also the key to improve labor productivity. One of the main contents of engineering equipment management is to reduce the consumption of engineering equipment to reduce costs. In a word, the management of engineering equipment is one of the foundations and roots of improving the efficiency of hotels.

Second, the goal of hotel equipment management

The goal of hotel equipment management is to adopt scientific management methods, improve equipment utilization rate and technical level, save energy and reduce manpower consumption, so as to achieve the effects of less investment, high efficiency, low maintenance cost and good economic benefit.

in order to make the hotel have a good and comfortable environment, we should always keep the equipment in a good technical state to ensure the normal functions of the equipment. This requires equipment managers to fully grasp the performance of all equipment, study the most effective measures to give full play to various equipment functions, and make overall planning and management of equipment.

Third, the specific problems in hotel equipment

3.1 The utilization of hotel equipment is poor

The equipment procurement is unreasonable, and many hotels have more equipment than the production needs, resulting in great waste: (1) Improper selection, poor quality, and the hotel is not renovated and left idle. (2) The quality is good, but it does not match the hotel production process. (3) Although the equipment can be used, there are too many of the same model, resulting in a backlog of warehouses. (4) The equipment can't be used due to the failure to master the equipment use technology.

Equipment running time is insufficient: many hotel equipments are not fully running, and the utilization rate is only about 3%. Many very expensive equipment, resulting in low operating income. The operating load is seriously insufficient: (1) Some equipment is occupied for free, and the hotel is greedy for foreign investment. Causing a backlog of equipment. (2) The hotel does not consider the efficiency of equipment utilization, and makes it small and complete. (3) only pay attention to improve the ownership, not to improve the quality and composition of equipment. (4) Inadvertent equipment purchase, lack of strict approval procedures, resulting in unreasonable selection. (5) Lack of long-term planning for equipment renovation. (6) Equipment managers don't know enough about hotels.

3.2 equipment life costs are high

For a long time, hotels have lacked accounting and effective assessment of equipment life. The equipment life cost is generally high. (1) The management is chaotic and the maintenance plan is unscientific. (2) Lack of cost accounting. Usually, it is not managed, and many equipment are maintained in spite of illness, lacking effective maintenance. Do not hesitate to pay for problems. (3) huge energy consumption, unreasonable design and poor maintenance.

3.3 Lack of standardization in equipment management. Management by experience

Serious lack of experience and backwardness, lack of experienced engineers and technicians.

3.4 The technical strength of the engineering department is insufficient

The staff of the hotel engineering department has been insufficient for a long time, and the training in China is insufficient. Maintenance of equipment by specialized companies is the solution to the existing situation, but the maintenance cost of specialized companies is also on the rise.

3.5 The organization of equipment management is not perfect

There is a big problem with the authority of the equipment management department. Set up a technical director, who is in charge of the general manager or deputy general manager. Pay more attention to equipment management.

IV. Basic system of hotel equipment management

4.1 Responsibility system at all levels of equipment management

(1) The main responsibilities of the manager and chief engineer of the engineering department are: under the unified leadership of the general manager in charge, to implement the guidelines, policies, regulations and systems related to equipment and energy management, to strengthen the technical management of equipment, and to strengthen the technical management of equipment. Safe, reliable, economical and reasonable? Under the principle of ensuring the energy-saving operation of all kinds of equipment; Organize the collection and compilation of equipment-related technical documents, compile various equipment maintenance and overhaul plans and supervise the completion, formulate various specifications and technical standards for equipment management and maintenance, and continuously improve the professional and technical level of maintenance personnel.

(2) The main responsibilities of the person in charge of each discipline: to prepare annual, quarterly and monthly maintenance plans and material plans for various equipment, and organize their implementation after approval; Ensure that the equipment under management is always in good technical condition, and be responsible for solving relevant technical problems, organizing investigations, eliminating accidents and putting forward preventive measures; Cooperate with the warehouse administrator to determine the variety and quantity of maintenance spare parts, put forward and implement specific measures to reduce material consumption, and try to save energy such as water, electricity and oil.

4.2 equipment management system

mainly includes the scope and category of equipment management, equipment selection, numbering and registration, spare parts and equipment files management, and equipment scrapping and updating management.

4.3 Equipment maintenance and repair system

The main contents include regular patrol inspection system, fault repair system (dispatching system) and handover system, etc., depending on the specific situation of each hotel.

4.4 spare parts and warehouse management system

includes spare parts purchase system, tools and materials delivery system, various spare parts quota reserve system and management system.

4.5 technical management system for equipment maintenance

The technical management system mainly includes the accumulation and management of technical data required for maintenance and repair, the preparation and management of key equipment maintenance plans, technical preparation before maintenance and technical services during maintenance, requirements for maintenance quality and inspection and acceptance.

4.6 equipment accident handling system

equipment accidents have a great impact on the hotel's operation, which will seriously cause personal injuries and economic losses, and even close down. Therefore, while strengthening equipment management and preventing accidents, we should carefully analyze the causes of the accidents that have occurred and sum up the lessons. Major accidents should be investigated for responsibility and dealt with seriously.

4.7 Economic management system of equipment management and maintenance

Hotel equipment managers in China generally do not pay enough attention to this, and rarely conduct comprehensive and scientific research on equipment maintenance and operation management from the perspective of economic analysis. The system should at least include basic economic indicators such as maintenance and repair quota, repair cost accounting, maintenance cost assessment and spare parts fund quota. Economic evaluation index is a comprehensive evaluation of the effect of various management systems, which plays an important role in improving the level of equipment management.

V. Maintenance and repair management of equipment

Every employee in the hotel is a user of relevant equipment and a natural maintainer of these equipment. Besides routine maintenance, most of the maintenance work of hotel equipment depends on the engineering department, such as the operation and maintenance, repair and transformation of all hotel equipment and facilities such as air conditioning, electricity and water supply. In equipment maintenance, we should pay attention to preventive maintenance, find out the hidden trouble and orientation in time, reduce the loss caused by equipment damage, prolong the service life of equipment, improve efficiency and reduce energy consumption. .

in order to implement the preventive maintenance plan, it is necessary to prepare a preventive maintenance list. It is an intuitive record of deployment, arrangement and completion of tasks, and it is also a document to guide maintenance personnel. The specific method is to formulate the requirements and contents of equipment maintenance according to the equipment registration card, and then analyze according to the inspection situation. The facilities that cannot meet the requirements should be upgraded, and the hidden troubles of equipment should be listed in the preventive maintenance table according to the order of priority and the time required for troubleshooting (that is, man-hour management).

Conclusion:

As a service industry, the quality of service is the fundamental thing for hotels to survive. At present, under the new economic situation in the world, in order to improve the scale and service quality of hotels, a large number of engineering equipment are applied to hotels. However, there are many differences between the application of hotel engineering equipment and the use of general engineering equipment. The key lies in the purpose of use. The purpose of using engineering equipment in general construction projects is to improve work efficiency, while the purpose of using hotel engineering equipment is to ensure service quality. However, there are still many loopholes and problems in the management and maintenance of hotel engineering equipment in China. The author has rich experience in the management and maintenance of hotel engineering equipment, and combined with his own experience, the author puts forward his own views and opinions on how to improve the quality of management and maintenance of hotel engineering equipment.

References:

[1] Du Xue. Hotel Engineering Management. Journal of Tsinghua University (Social Science Edition), 24.

[2] Lin Yunming. Equipment Management. Machinery Industry Press, 28.

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