Experience as a scenic spot service personnel

Experience as a scenic spot service personnel

As the experience of scenic spot service personnel, in our life, almost everyone will write about the experience, and some people don't know what the experience is. Everyone has his own life experience. The following is my experience as a scenic spot service personnel. I hope you like it!

Experience of service personnel in scenic spots 1

I am honored to be an employee of 20xx in July. During this year, I am very grateful to the leaders of the unit for constantly giving me opportunities to learn and experience, so that I can gradually master the practical experience and knowledge of learning from a student who has just left campus; At the same time, with the help and care of my colleagues, I also merged into Zhengzhou Yellow River Scenic Area more quickly. Now make a simple summary of one year's work.

On the first day of arriving at the scenic spot, the weather was very hot. Under the leadership of the leader, I came to the tourist service center of the scenic spot, and I became a scenic spot guide gloriously. The main duty of a tour guide is to arrange sightseeing activities. According to the tourist reception plan, arrange the tour activities of the team in the scenic spot reasonably. Do a good job in reception. Specific implementation of the team in the local food, shelter, transportation, travel, shopping. Entertainment and other services; The most important thing is the guide's explanation. Responsible for the tour guide explanation of the team during the tour of scenic spots. Therefore, as a tour guide, we should first be familiar with the general situation of scenic spots. Leaders and colleagues gave me a brief introduction to the scenic spots and guide words. However, because my impression of the scenic spots at that time was still the impression of playing in my school days, the next day I got familiar with the scenic spots in the way my colleagues said with the guide words, and at the same time learned about the scenic spots in detail with the guide words. In this way, I quickly learned the route of visiting scenic spots and remembered most of the tour guide words. In the second month, I began to receive the tour guide alone. Of course, the tour guide was still very nervous at first and made many small mistakes, but I found the shortcomings in practice and kept learning in practice. Slowly, I also became a qualified scenic spot guide.

65438+In mid-August, 2005, the leaders of the Management Committee organized an outreach training activity for the staff of the whole brigade. I will remember this outward bound training for the rest of my life. In this expansion, I have more contacts with more colleagues, and also let me integrate into the group more quickly. Simultaneous communication

Through expansion, I also learned a lot of knowledge that I can't contact at ordinary times. At the same time, I was also transferred to the assessment and training group to help collect and sort out the assessment and training manuals about scenic spots. During this period, my writing ability has been greatly improved, and I have also learned a lot of skills and valuable experience about word arrangement.

20xx is a leap year for me. Due to the system reform and personnel changes in scenic spots, I came to work in the market development center from the tourist service center. In the market development center, it is mainly responsible for the contact between travel agencies and media reporters. Just arrived at the market development center, there are many unfamiliar jobs. With the patient guidance of Hao Chu and the help of my colleagues, I can get into my work quickly. Although I am busy in the market development center, it is very interesting and I have more opportunities to get in touch with the outside world. Of course, my communication skills have also been greatly improved.

In this year's work, I also learned patience, care and persistence from the recklessness and naivety that I just left school. Learn to analyze before doing things, and many unnecessary problems will be avoided in practice.

Although I have learned a lot in this year's work, I will continue to make persistent efforts in my future work to make myself do better in my post.

Experience as a scenic spot service personnel 2 According to the arrangement of the Bureau, I participated in the activities of learning the advanced management experience of other scenic spots in this city. The scenic spot we study is Zushan Scenic Area. Through learning, I have the following experiences:

First of all, lush vegetation and beautiful scenery.

Zushan is located in the southeast of Qinglong Manchu Autonomous County, with a vast mountain range of about 80 square kilometers and an altitude of 1.428 meters. As a branch of Yanshan Mountains, Zushan Mountain is a mountain-type national natural scenic spot with certain historical connotation, unique mountain scenery and famous waterscape. When the Japanese released Yamakaji, Zushan was once a primeval forest. At present, Zushan Scenic Area is a secondary forest with dense plants, which is a rare forest area in northern China. There are more than 300 species of plants, with a vegetation coverage rate of 90%.

Beilongtan Waterfall develops in this deep canyon. Granite was split by frozen ice, and after a long period of weathering and erosion, a cliff was formed along a steep straight section. The stream here has become a waterfall, flying down, which is very spectacular.

We watched by car all the way, and the flaming leaves on both sides of the road were very beautiful. Climbing to the top of the mountain, looking around, the red leaves are all over the mountain, and the wild fruits are fragrant, which makes people linger.

Second, the logo is unified and beautiful.

Landscape introduction cards are placed on the ground next to the landscape, with rectangular gray marble and black marble as the base, unified format, and Chinese and English characters on them.

There is a sign of Zushan Scenic Area in the upper left corner, which is simple and easy to understand.

The signboard is embedded in a stone wall, made of wood, surrounded by logs and with boards in the middle. The instructions are in Chinese and English, engraved on the board.

The trash can is in the shape of a stump, and the front is nailed with the words recyclable and non-recyclable in Chinese and English, which blends in with the scenery around the group.

Third, considerate and warm service.

Tourists entering the scenic spot by bus go up the mountain from the north gate, down the mountain from the south gate, and up and down the mountain are different routes, which can reduce the danger of road congestion caused by the wrong car going up and down the mountain.

Take a cable car from the top of the mountain to the bottom. The cable car is very slow, so visitors can enjoy the beautiful scenery in the mountains. The cable car will stay in a fixed place for about a minute, during which visitors can freely shoot the scenery in the mountains.

After getting off the cable car, there is a stone step leading to the foot of the mountain. Stone pillars are fixed on both sides of the steep stone steps, and each stone pillar is connected by chains to prevent tourists from slipping off both sides of the stone steps. There is a fence made of tree trunks on the bridge to prevent tourists from accidentally falling under the bridge.

There are stone steps on the boulder beside the mountain stream, and there are walking paths around it. Visitors can watch and shoot while walking, which is very comfortable.