Report on the construction and management of tourist toilets

Toilet facilities must be people-oriented and demonstrate the concept of humanized service; environmentally friendly and smart toilets must be built; and changes in toilet management models must be promoted. The following is a sample report on the construction and management of tourist toilets that I have provided for you. Welcome to read it. Report 1 on the construction and management of tourist toilets:

According to the requirements of the "Notice of the XX Provincial Tourism Bureau Office forwarding the "Notice of the National Tourism Administration Office on the Toilet Revolution" Unannounced Inspections in Yunnan and Jilin Provinces" , our bureau attaches great importance to it, held a special meeting, and conducted a comprehensive inspection and rectification of the construction and renovation of tourist toilets in the city. The report on the inspection and rectification work of the construction and management of tourist toilets in our city is as follows:

1. Attach great importance to it , act quickly.

Our bureau organized a special meeting and carefully conveyed the spirit of the notice forwarded by the XX Provincial Tourism Bureau Office on the "Notice of the National Tourism Administration Office on the Construction Situation of Toilet Revolution" in Yunnan and Jilin Provinces, and re- In-depth study of the National Tourism Administration's "Implementation Plan for the Construction and Management of Tourist Toilet Construction in XX Province". Organize the main leaders and leaders in charge of the management committees of various tourist areas and the county cultural relics and tourism bureaus to hold tourist toilet construction and management rectification mobilization meetings, requiring all units to regard tourist toilet construction and management actions as a key task, and strengthen the management of this work Organization and leadership, identify dedicated personnel, refine work goals, strictly implement responsibilities, secure construction funds, formulate specific measures, actively conduct self-examination and rectification, and link up and down to form a joint force to strongly promote the progress of the city's tourism toilet construction and management work.

2. Carry out inspection and find problems.

According to the "XX Province Tourist Toilet Construction Management Action Plan", combined with the actual distribution and construction situation of tourist toilets in our city, in accordance with the 20XX and 2016 plans in the "Baoji City Tourist Toilet Construction Management Action Plan" Requirements to carry out special inspection activities on the construction of tourist toilets in the city. In 20XX, the city planned to build 70 new toilets and renovate 28 toilets. 102 toilets were entered into the national tourism toilet management system, 79 were newly built and 23 were renovated. In 20XX, 72 new toilets and 23 renovated toilets were actually completed. Among them, 8 new toilets were postponed to 2016 due to changes in construction plans. In 2016, the city plans to build 45 new toilets and renovate 22 toilets. It will include 62 new toilets and 16 renovated toilets in the national tourism toilet management system. Currently, 25 buildings have been completed, 31 are under construction, and 22 have not yet started construction. The following problems were found during the random inspection: toilet construction in scenic spots is generally better than that of tourist routes and distribution centers; toilet management in hotels and entertainment venues is generally better than that in leisure pedestrian streets and leisure squares; there are generally fewer rural tourism toilets; leisure squares, parks, distribution centers Some toilets in centers with large passenger flow are relatively poor in hygiene; some built toilets do not meet the actual A-level standards; some toilets in high-A-level scenic spots are not in place in terms of management and service details; individual toilets in urban areas, counties and other places have the problem of high charges.

3. Strengthen rectification and make solid progress.

In response to the problems found in the special inspection, we will take the following measures to rectify them.

First, strengthen the awareness of other municipal departments on the construction and management of toilets under their jurisdiction. The Baoji City Tourism Toilet Construction and Management Action Leading Group was established to coordinate, organize and coordinate the city's tourism toilet construction and management work. The deputy mayor in charge serves as the team leader, and the principal responsible persons of relevant municipal departments, tourist area management committees, and county and district governments serve as members.

The second is to regularly supervise and promote construction. Regularly carry out inspections on the construction of tourist toilets. By reviewing written materials such as project plans and design drawings and on-site inspections of the main construction and internal decoration of tourist toilets, we can learn more about the project's funding sources, construction progress and maintenance management to ensure that the project construction is in time order. Advance and maintain completed projects in place.

The third is to strengthen notification and promote rectification. Based on the data reported in the national tourist toilet management system and the results of on-site inspections, written notifications will be made every two months to inform counties and districts of the construction and renovation of tourist toilets, existing problems and next work requirements, and mobilize the construction of tourist toilet projects in various counties and districts. With the enthusiasm to learn from others and catch up, we strongly urge the city to speed up the construction of tourist toilets and ensure the completion of the annual tourist toilet construction tasks.

The fourth is to develop a system to compete for funds and boost motivation. Formulate a management and maintenance system for tourist toilets, strive for municipal financial subsidies, and require all levels to increase financial subsidies for the construction of tourist toilets to improve and standardize daily management and maintenance, and explore various forms of maintenance management models. Fully mobilize the enthusiasm of all counties and districts to carry out tourist toilet work.

The fifth is to promote the completion of the project through acceptance and commendation. Organize an inspection team to inspect and accept the completed tourist toilets one by one in accordance with the time limit of the "Baoji City Tourist Toilet Construction Management Action Plan". They will not go through the motions, seek truth from facts, carefully fill in the inspection status form, and objectively feedback the acceptance results to the project owner. For For projects that do not meet the standards, suggestions for rectification will be put forward and rectification will be made within a time limit. An on-site meeting on tourist toilets in the city will be held to collect experience summaries and typical cases from various counties and districts, and a compilation material will be prepared and distributed at the meeting.

At the meeting, project units with relatively good tourist toilet construction will be arranged to give typical speeches, encouraging all counties and districts in the city to speed up the construction progress of tourist toilets while ensuring quality and quantity, and ensure that the construction tasks are completed as scheduled. At the same time, we actively formulate effective measures to ensure that tourist toilets that have been built and put into operation are clean, odorless, free to use, and effectively managed. Report 2 on the construction and management of tourist toilets:

In accordance with the requirements of the "Notice of the National Tourism Administration Office on Launching the Construction and Management of National Tourist Toilets in 20XX", the situation of the construction and management of tourist toilets in 20XX is now reported. The report is as follows:

1. Basic situation

In 20XX, in accordance with the national arrangements for the "tourist toilet revolution", our bureau regarded the construction of tourist toilets as the key tourism work throughout the year. The construction and upgrade project of tourist toilets has been launched and implemented, adhering to the idea of ????leading key scenic spots, doing a solid job in the management of tourist toilet construction, actively improving tourist toilet facilities, establishing a regular tracking, supervision and forecasting mechanism, and promoting the construction of tourist toilets to a new level. According to statistics, in 20XX, our district *** completed the construction, renovation and expansion of 126 tourist toilets, exceeding the plan at the beginning of the year by 20%. Arranged 10 million yuan of special funds for the autonomous region's tourism development, strived for 4 million yuan of overall funds within the autonomous region's budget, and driven more than 70 million yuan of social investment. The goals of "sufficient quantity, clean and tasteless, practical and free, effective management" and "five-to-one" have been basically achieved. (Five yes: water, electricity, paper, hand sanitizer, and no: no smell) requirements.

2. Main practices

(1) Strengthen leadership and raise awareness. Comprehensively implement the "Toilet Revolution" arrangements of the National Tourism Administration and the important instructions of Li Jianhua, Secretary of the Autonomous Region Party Committee, Chairman Liu Hui, and Vice Chairman Wang Heshan of the Autonomous Region Government, assign dedicated personnel to be responsible for the construction and management of tourist toilets, and require all departments and offices of the agency to work at the grassroots level At this time, the construction and management of tourist toilets in the local area must first be inspected. If the construction is not completed on time, it will be suspended. The district tourism bureau, municipal tourism bureaus, and tourist attractions (spots) have increased investment and management in the construction of tourist toilets to ensure that the toilet revolution work is carried out effectively.

(2) Actively deploy and effectively advance. The first is to carefully study the spirit of the national documents on the "Toilet Revolution" and convene a special working meeting in advance to make arrangements. A comprehensive survey was conducted on the basic situation of tourist toilets in our district. Through the survey, we comprehensively grasped the basic situation of existing tourist toilets. Tourism departments at all levels took the initiative and proposed toilet construction plans. Invite governments at all levels to organize the renovation and expansion of toilets. Second, based on the basic situation and the actual tourism needs of our region, the "Three-Year Action Plan for the Construction and Management of Tourist Toilets in Ningxia" was formulated, which clarified the goals and tasks, division of responsibilities and promotion measures for the construction and management of tourist toilets in the region. The third is to actively organize relevant departments at the district level, cities, counties (districts), tourist attractions (spots), rural tourist spots, etc. to report toilet construction plans, and formulate work tasks based on the reported results, and implement monthly progress tracking based on the annual construction tasks. progress and keep abreast of work progress. The fourth is to actively submit the renovation and improvement projects of toilets at key tourist attractions and connection points in the autonomous region to the District Development and Reform Commission and include them in the region's key construction projects in 20XX.

(3) Adhere to high standards of construction. We have put forward clear requirements for newly built and renovated toilets, setting plans, standards, and time limits. We require the location, scale, quantity, planning, design, and construction of all new tourist toilets to be in harmony with their surrounding environment, and to achieve quantity and quality. The unity of practicality and beauty. At the same time, it is necessary to increase cultural connotation and fully consider the needs of special groups, such as increasing the number of female toilet seats in some key tourist toilets, equipping mother and baby rest rooms, setting up barrier-free toilet seats and Muslim-specific toilet seats, etc. For example: National 5A-level scenic spot? Shapotou Exploration? Using business to support toilets? A new model that designs toilets as desert stations, combines public toilet sites, increases toilet functions, organically integrates small shop shopping, leisure teahouses, entertainment, etc., and integrates tourism The toilet has been built into a multi-functional "convenience room".

(4) Standardize management and put system first. In order to effectively solve the problem of emphasizing construction and neglecting management, building quickly and breaking down quickly, and some people build and no one cares about it, in 20XX, our bureau revised the "Ningxia Hui Autonomous Region Tourist Toilet Management Measures (Trial)" to further clarify The supervision responsibilities of tourism administrative departments at all levels, the construction of tourist toilets, and star rating standards have established a reward and punishment mechanism and a dedicated person responsibility system to set standards, personnel, responsibilities, rewards and punishments, and ensure that management work is in place. At the same time, the corresponding construction work of A-level scenic spots, star-rated farmhouses and star-rated toilets will be carried out. For enterprises that apply for the assessment of A-level scenic spots and star-rated farmhouses, they must first build corresponding star-rated toilets before participating in the evaluation.

(5) Strengthen law enforcement inspections and effectively carry out management work. The one-point system has been implemented with nine points. The Autonomous Region Tourism Bureau specially arranged the Autonomous Region Tourism Law Enforcement Team to be responsible for inspecting tourist toilets in 56 A-level scenic spots, star hotels, star farmhouses, important nodes and other places. When working at the grassroots level in each department , first check the construction and management of local tourist toilets.

The Autonomous Region Tourism Law Enforcement Corps adopts a combination of special inspections and random inspections, and a combination of open inspections and undercover visits, to inspect the standardized construction and standardized management of tourist toilets throughout the year, and notify the relevant departments and bureaus and relevant departments within the bureau of the inspection results and include them in scenic spots Annual review content. Those who find inadequate toilet management for the first time will be given a warning and criticized throughout the industry. Scenic spots that have made repeated complaints and failed to make rectifications will be downgraded and downgraded, and their qualifications for applying for special tourism funds and rewards will be cancelled.

(6) Pay close attention to toilet management and improve the management level of tourist toilets. In accordance with the principle of territorial management, the tourism administrative departments of each city signed a target management responsibility letter with the scenic spots under their jurisdiction, and carried out the construction and management of tourist toilets together with the construction of business ethics and spiritual civilization, at one level and at every level. For tourist toilets placed under the direct management of various scenic spots or relevant departments, the management unit and the management personnel shall sign a letter of responsibility. Tourist toilets that are under contract management shall be included in the overall management scope of the scenic spot without lowering standards. The tourism industry in the region organized and carried out a series of civilized tourism publicity activities with the theme of "Civilization and Tourism Go Together", using various methods and channels to carry out publicity and education, and advocate civilized tourism. Regularly publish tourist satisfaction survey reports and rankings of tourist toilets in the region to force management and service upgrades. Guide tourism companies to set up friendly reminders inside and outside tourist toilets to remind tourists to consciously abide by cleaning regulations and use the toilet in a civilized manner. Zhenbeibao Western Cinema has formulated a reward and punishment method for toilet managers, linking performance with wages and bonuses, which has stimulated the enthusiasm of managers. Shapotou Scenic Area has set up password storage boxes in the toilets to ensure the safety of tourists' belongings when using the toilet, making tourists feel more at ease when using the toilet.

3. Existing Difficulties and Problems

Although the construction and management of tourist toilets in our district have achieved certain results over the past year, the following difficulties and problems still exist during the construction and management process. Problems: First, there is a general lack of construction funds for tourist toilets in our district; second, the planning and construction is not scientific enough and the distribution is not balanced enough. From the perspective of the whole region, the layout of star-rated tourist toilets in key scenic spots is in place, but there are many tourist toilets along tourist routes and in newly built scenic spots; third, some tourist toilets are of lower grade, single design, and inadequate management. The tourist toilet facilities in some scenic spots and along the routes are rudimentary. Due to financial constraints, the supporting facilities of some tourist toilets cannot keep up, management and maintenance are not in place, and they cannot meet the needs of tourists, which has affected the development and image of the tourism industry to a certain extent.

4. Next step work ideas and suggestions

Based on the actual construction and management of tourist toilets in our district, in the future construction and management of tourist toilets, our district will adhere to the following work ideas, Ensure that the construction of tourist toilets in the region reaches a new level.

(1) Adhere to being tourist-oriented and demand-oriented. During the construction of tourist toilets in the region, we must not only establish a tourist-oriented concept and fully meet the general needs of ordinary tourists, but also fully consider the toilet needs of special tourists such as elderly tourists, women, children and people with disabilities.

(2) Insist on opposing luxury and focusing on practicality. The function of the toilet is to meet the basic physiological needs of tourists

In actual construction, the principles of modern fashion, convenience and practicality, energy and water conservation, and environmental protection should be adhered to, and practicality should be regarded as the guiding principle of the toilet revolution. Face engineering rejects the practice of pursuing appearance while ignoring actual function. We insist on paying attention to environmental protection. In the new round of tourist toilet construction, new toilet forms such as ecological toilets and flush-free toilets are worthy of promotion. At the same time, energy conservation, environmental protection, and recyclability should also be adhered to in the design and construction of toilets.

(3) Based on reality and innovate management models. Do a good job in the planning, construction and management of tourist toilets in key tourist attractions (spots), tourist routes, tourist shopping spots, rural tourist spots, tourist rest spots in tourist entertainment venues, tourist service centers and other places in the region. In the management of tourist toilets, we should adhere to the principle of paying equal attention to construction and management, focusing on management, and establishing a dedicated person responsibility system to determine personnel, standards, responsibilities, rewards and punishments, ensure that management work is in place, and construction and management are carried out in accordance with national standards, and constantly Improve the level of modernization and standardization, continuously enhance the tourism brand image of our region, and create a good tourism atmosphere for tourists, thereby further realizing the leap-forward development of our region's tourism economy.

(4) Establish a tourist toilet management and blacklist system. If the construction management fails to meet the requirements of the National Tourism Administration's "Guidelines for the Construction and Management of Tourist Toilets" and the "Five One, One or No" requirements, participation in the top awards will be suspended, and a "blacklist" system will be established to be exposed in various media.