There are frequent incidents of robbing tourists in scenic spots. What is the root cause?

Since the Sanya customer rip-off incident was exposed in 2012, netizens have successively revealed that they were unfairly treated by operators of hotels, guesthouses and other places near scenic spots during their travels. Now it is even more exposed. What is the root cause of these stories?

Customer rip-offs from 2012 to 2017

Needless to say, everyone knows about the Sanya customer rip-offs that started in 2012. From selling the crabs with their feet off, to just asking for the price. Incidents of breaking fish, forcing people to buy and sell them are common. Let’s talk about some events that everyone may not know much about.

The "exorbitantly priced local chicken" incident occurred in Lianyungang, Jiangsu Province on July 26, 2014. Mr. Wu, a tourist from Yangzhou, was dining outside the Huaguoshan Scenic Area in Lianyungang City. A group of people ordered 9 A dish and a bottle of beer, but the consumption amount was as high as 2,012 yuan, and one of the "braised native chicken" was as high as 688 yuan. Coincidentally, on October 2, 2015, a tourist from Shanxi visited Laoshan. Under the introduction of a "black tour guide", he ate a meal of high-priced farm dishes worth 2,300 yuan, including mushroom stewed chicken as high as 894 yuan. Immediately after this, there was news in Qingdao City about the sky-high price of 38 yuan a prawn, and a plate of ordinary prawns sold for more than 1,500 yuan. Since then, such news has continued continuously, until the most popular article recently, "No matter how white the snow in Xuexiang is, it can't cover up the pure black heart!" Don’t go to Xuexiang again! 》 sparked heated discussion. A recording has even pushed hoteliers into the spotlight.

What are the reasons behind these customer rip-offs?

When most tourists suffer unfair treatment, the first thing they think of is to notify the relevant departments. However, most of the solutions provided by these relevant departments are disappointing, and the tourists are ordered to pay the money first. and then verbally warn or punish the merchant. Among the above-mentioned incidents, the heaviest penalty was undoubtedly the fine of 10,000 yuan in Xuexiang. Although over time, the relevant departments are paying more and more attention to such incidents, but the intensity Such incidents cannot be completely eliminated. With the increasing development of the tourism industry, the relevant personnel and operators of the tourism industry do not have a long-term vision and are unable to cope with the growing demand for tourists, resulting in a shortage of supply, which has led to the occurrence of such incidents. Happens continuously. The focus of relevant departments should be from establishing relevant regulations and systems to prevent the excessive development of such incidents to strengthening the balance of supply and demand in the tourism industry, and vigorously developing tourism-related industries to meet the needs of tourists, so as to reduce or even eliminate the occurrence of customer rip-off incidents. Happened again.