Foreign tourists participating in tourism activities in China shall be governed by the Tourism Law of China. ()

Case analysis of tourism laws and regulations (1) l After obtaining the International Tourism Business License, Beijing International Travel Service arranged a one-day tour of Thailand, Hong Kong and Macao for 14, with the number of participants 16. This travel agency, because it was in a hurry and had no choice on the ground, found a travel agency in Hong Kong. Due to the poor organization of the ground crew, I didn't accompany them in Thailand and didn't visit many scenic spots. It is not our responsibility to claim that Zhang will go to Beijing after returning to Beijing. Zhang complained to the Tourism Quality Supervision Bureau and found that the quality deposit of the travel agency only needed $60 million. Q: Is the excuse for traveling correct? L if the organization can't make up for it, is the quality assurance applicable? L is a good travel agency for summer travel. We organized a trip to the newly developed islands in Shandong. In one institution, in order to ensure a certain profit, other local institutions, in order to promote the negotiation of unified price agency, this price is much higher than the cost price. After an organization of more than 30 people. This determines the scenic spots that make people linger. Many tourists are very interested in taking pictures, including two guests who climbed a steep hill with a strange shape and fell unsteadily, resulting in fractures. After two claims, I had to travel as an excuse to go home. "This is the reason why the tour guide didn't remind you, and it has nothing to do with the investigation and guidance of the agency. We hope this person can guide us and let the two of them complain to the Quality Supervision Bureau in the future. I asked if the deposit was applicable. L 2, what are the violations of travel agencies? L 3, is it against the guidelines? (3) Take a one-day tour of Xingcheng, Beijing, and organize tourists to go out. Price 198 yuan/person, in which Li participated. The contract was well written, but the car found that the contract "luxury air-conditioned car" became a Beijinger (ordinary passenger). Until some of them can still find the "three-star double standard" for accommodation, with "four prizes", which is said to be a public toilet when traveling. Ma, the tour guide, said: "None of the three scenic spots arranged by ABC Travel Agency is fun, but the A D scenic spot just developed in Xingcheng is more fun. The tourists were so excited that everyone went. At this time, the tour guide said that in order to commemorate the development of D scenic spot, a set of stamps was introduced locally, and the price was 60 dollars, but all she bought was 45 yuan. The tourists were very annoyed. They stayed, played for a while and had a bad trip. After returning to Beijing, they asked the travel agency to compensate half of the travel expenses ($9.9 billion). The travel agency explained: "Xingcheng is a newly developed city, and many facilities are not perfect. Because it is the peak season, Samsung can't book a room, so it has to be a star luxury air-conditioned car and changed to an ordinary passenger transport company. The room claimed by the transportation company should be 80 yuan's fault, and the travel agency can refund the difference. 40 yuan House asked:. L 1, and the organization thought the compensation was reasonable. Why, what cost (if applicable), quality guarantee L 2, what is the illegal behavior of the horse, and how to deal with it? L 3, if you are not satisfied with your travel, do you have the right to reconsideration and litigation? 4. When applying for reconsideration, Ma's tour guide said that she had the right to adjust or change the planning and reception of tourism activities, and that the goods that the government did not sell were the right to be punished without permission. She used being punished as an excuse to ask whether Ma was correct: (4) Li, a junior majoring in Korean at Foreign Studies University, has always been very yearning for the tourism industry, but no one was admitted from freshman to junior. I went to an international travel agency for an internship in the summer to accumulate some practical experience for the next exam. International tourism is very busy. Once Li was entrusted as a tour guide. Unfortunately, Li Xian caught the law enforcement agency. L 1, I asked him what violations he had. How does law enforcement manage this transaction? L 2, Li's dissatisfaction, thinks that his travel agency has made an appointment, and asks if he has the right to be booked as a travel agency? L 3, when Li leads a group, can I make an appointment with Korean guests and travel agencies (5) The difficulty of traveling from Shanghai to Kunming is that this group is a group of teachers and 26 people. When I got on the bus in Shanghai, I suddenly found myself with an extra child. According to the regulations, the travel agency reported it immediately. The intermediary replied: "No, if the delegation goes, the expenses incurred by the children will be extra for the parents. They agreed that the original 3200 yuan/person, children 2000 yuan/person. "That group went to the Kunming World Expo, and the tour fee for watching the exhibition through the Expo was not included in the $2,000, and every four children paid half the fare. 50 yuan, the teacher doesn't agree, and there are private travel speculations. The suspect and the tour guide were annoyed. A teacher named 1 10. Accompanied by tourism promotion and others, will be taken to the police station for an interview. The whole convoy is getting more and more angry. He asked for the approval of the agency that called back the travel agency, but four teachers thought that the whole tour guide service should be suspended, and they complained to the Shanghai Quality Supervision Bureau. L whether to terminate the tour guide behavior contract? (6)L Yangzhou, which was invited during the "May Day" tour, was detained by the local law enforcement officers of Zhejiang. The reason is that the tour guide who guides the behavior must be appointed by the travel agency to provide the friends of the punished unit with tour guide services, and the tour operator shall not sign a contract with the tour guide who guides the business behavior in other ways or directly. Will you be satisfied with 1 and whether you have the right of reconsideration? L 2. Does Xu's behavior belong to private contracted tourism business? If so, how to punish? (7)L The tour guides suggested by Muslim tour guides are incomprehensible to tourists and others, and often say some languages that do not respect the Muslim nation. Therefore, the group is going to complain to the Tourism Bureau, that is, tourists insult each other's personal dignity after visiting. L 1, what did the guide violate? L 2, how to deal with illegal tours? (8) I promoted Suzhou Qianmou and a team to Changbai Mountain Travel Agency. It's autumn before climbing. Visitors must ask Qian if there are any more dressings. Qian A: No, just go into battle lightly. It was really smooth, and a group of people boarded the roof. The temperature dropped the next day, and three tourists were frostbitten. First, the nose is severely frostbitten, and the guide who needs treatment says that you three are not properly warmed. After the treatment, the three of them went back to Suzhou to claim compensation. The organization does not recognize the responsibility and should undertake to find a tour guide. L 1, asking the travel agency not to take responsibility? L 2, the travel agency found this excuse not to go to work, and an electricity meter said that the weather in Changbai Mountain had nothing to do with the force majeure club. Is it? L 3, there is no hope for tourists to claim compensation, so it is suggested to compensate the detention money to the quality supervision bureau. Is it applicable? L is it travel liability insurance? The tourists are still unconvinced and demand to punish the tour guide. What illegal acts did the tour guide ask? How to punish? (9)● Huangshan Sanatorium, an old worker of Shanghai Railway Bureau, Ma is 72 years old and has a rare opportunity. They brought their little grandson. After arriving at the destination by night bus, the horse died in the car, and his family made a self-proclaimed travel agency. L 1, ask whether the warranty is applicable? L 2, after investigation, the old man was tired from a heart attack. Does 0: 20 apply to travel liability insurance? (10)L If the tour group travels abroad, the shopping mobile phone is lost, regardless of the warranty. If the tour guide and travel agency don't remind you, whatever it is. (1 1) 1997, Wang, a tour guide of an international travel agency, was tried and found guilty of negligent injury by the people's court. Because of the minor's behavior, he was sentenced to be exempted from criminal punishment. 1998 because in the process of tourists emphasizing consumption, if the circumstances are serious, the tourist guide card will be revoked by the tourism administrative department. In 2005, Wang took the tour guide qualification examination and obtained the tour guide qualification certificate. However, the tourist guide card applied to the tourism administration department is being collected, and the tourism administration department refuses. If Mr. Wang refuses to accept this specific act, the tourism administrative department will review the first level. Please apply for legal knowledge and answer the following questions: (1) Does Hong Sheng have the administrative power to issue tourist guide cards that will not be reconsidered by the tourism administrative department? What is its legal basis? L(2) The Tourism Bureau refused to comment on the correct issuance of tourist guide cards? What is its legal basis? (l) In June l)2006, Xu, a staff member of an international travel agency, took a tour guide to China. Travel during the tour. Xu, a tourist, saw a small and portable camera, but it was fully functional. As soon as they inquired, the price of cameras was cheaper than that in China, and then they discussed with tourists to buy cameras. Therefore, the tourism administration department will punish it. Please use legal knowledge to answer the following questions: Can L( 1) guide tourists to buy foreign goods? Why? L(2) What regulations will Xu be punished by the tourism administration department? What are the specific rules? (13) When tourists come to book a tour, the travel agency pays the double standard of 200 yuan Life Star, and the fee is 10 yuan. At this time, when tourists check in, the hotel offers 180 yuan. What principles are violated? (14) Li advertised for a five-day tour of Hainan, and planned to leave on April 2, 2005, and every day on March 2, 2005. At this time, the travel expenses are 1680 yuan/person, including tickets 1 100 yuan. However, when adjusting the ticket price management on March 20, the status of discounted tickets should not be too low. So pass 1 100 yuan to 1320 yuan or above to 220 yuan. L 1, as a booking travel agency, who will bear the extra $220? L 2, due to the shortage of groups, the original agreement was to leave on April 2, but the result was April 2, so I informed Li on April 1 that I had to cancel my business because of the shortage of groups. At this time, Li had paid all the expenses of 1680 yuan, so he asked whether the travel agency would refund 1680 yuan at this time. Could this be an appropriate testimony? L 3, after consultation, they changed the agreement and traveled on April 20. Are they changing the contract or transferring the contract? By April, the weather is unpredictable, April 10, due to the adjustment of ticket prices managed by the state. If the price of tickets increases, who will bear the extra cost of tickets at this time? (2) If the ticket price drops, which party will refund the excess of 8 10 yuan? L 5, if the non-itinerary adjustment is made at this time, but Li's itinerary is April 20, then the country of ticket price management will be adjusted at this time. If the plane ticket is on the table, who will bear the extra expenses? L if the ticket price drops, who will be refunded the extra fee? L 6, If the non-government peak season and oil prices rise, the cost of air tickets will be adjusted and the price of air tickets will rise, but since the price adjustment has already increased by 220 yuan at this time, who will bear the extra department? (15) Li paid a promotion fee for a five-day tour in Hainan on March 2, 2005, and plans to attend it on April 2, 2005. 1680 yuan/person. L 1, Li paid a 600 yuan receipt marked as "deposit", but Li's things on April 2 were not available, so he asked for a refund of the deposit? L 2, study tour, only received 300 dollars, and received another one marked "deposit" Li didn't leave the room and asked him if he could take 300 yuan back. L 3. If only the institution accepts 300 yuan and indicates "deposit" on the receipt, inform Mr. Li in April 1 because he is the only project and can't do it. Now, in order to return it to 300 yuan, a penalty of 10% of the advance payment will be imposed. Is it okay? L 4。 If you pay the deposit in 300 yuan, but Li tells himself not to go, can I ask for a refund? L 5, if the down payment reaches 300 Yuan Li, the receipt just says "Teacher Li received 300 today". If I can't go, what can I return? (16) There are 30 tourists in Shenzhen, from 2. 10 to 2. 14 to Beijing, from 2. 10 to visit the Great Wall, from 2.1/0 to visit the Forbidden City, from 2. 12. When I arrived in Beijing, the tour guide said that the route was unreasonable, and it should be the most beautiful last tour, and it would be 10 interest rate swap 14. And 13 When it snows in Beijing, you can't go to the Great Wall. L 1, tourists complain and demand that the tour guide be punished, ok? English: If tourists think that the complaints of travel agencies should be about the quality of service, can they bear the extra ticket fees and compensate them? L 3, if the travel agency can't make up for it, what warranty can I apply for How can I compensate? Someone (17) went to Shanghai Industrial and Commercial Bureau to organize a tour to Kunming for recuperation, and the accommodation booked was Samsung Double Standard. Before they checked in, the tour guide described it very well. However, when they arrived, tourists found that the rooms were a little broken, with no hot water and no sewer. Some rooms were air-conditioned and some could not be used. 12 people from the industrial and commercial bureau came to visit and discussed a number with the leader. " You can go home if we don't stay. We don't need you, "he asked Shen Yin and his colleagues to stay in a four-star hotel. (XVIII) The first store in Suzhou, Zhao and others, recruited international tourists to visit matera. The exhibition cost was 6,500 yuan/person, and the money was paid in April 1. The trip was May 8. When I went on May 6th, the shop was empty. Therefore, Zhao, the head office of China Travel Service, is A, but country A said: "The store signed the contract, they are not responsible, and they have no right to travel abroad alone. It is illegal to store it. "L- 1, 3000 yuan is a deposit or an advance payment? L 2. Is the contract between Zhao and the store valid? Regardless of L 3, can Zhao and others claim compensation for the 3000 yuan returned by China Travel Service? (XIX) Aso has 65,438+06 people who participated in the plan to travel to Lijiang, Kunming, which is the middle of Beijing's traffic. However, due to the soft collapse of Dali road, the regulations have been suspended and passengers cannot. Therefore, the travel agency of ordinary passengers urgently called for a return trip, but he refused to accept it, so he couldn't catch the plane in Kunming. L 1, can tourists ask the travel agency to take responsibility? L 2, is it reasonable for Ma to have 16 people? Who wants to spend 600 dollars more for the model plane? (2) A national tour was held in Beijing in July 2006, and a 34-member tourism team from a certain city was sent to Beijing. In the process of traveling, they accompanied a plan as high and low, in order to save time, improve outbound travel and secretly plan to reduce two scenic spots. And repeatedly told the guests that once we come to Beijing, it will not be easy, because we should see more scenic spots in the future. Most guests agree to collect fees and basis. For every 50 additional guests, add 4 scenic spots (including: deducting two heights from the plan privately). In the team competition, Gao's commemorative album was also introduced to the guests, and eight sets were sold. Due to the hot weather in summer and the teaching of many elderly people in the team, many guests feel that the high dissatisfaction behavior of planning to visit is too little and too hasty. The time of other tourist attractions, after the trip, please describe the reasons why the group guests collectively signed a complaint to the administrative department and the requirements for high penalties for tour guides. After a high-L behavior (1) violates these regulations, it should guide the tour guide according to relevant laws and regulations. (2) What kind of punishment should be given? The entrusting institution (XXI) has not obtained the qualification certificate of tour guide, and hopes to practice as a tour guide in September this year. There are not enough tour guides in the tourist season. Zhang refuses to accept the punishment. Not allowed to engage in tour guide activities, improperly punished by the employment agency engaged in tour guides, and applied for reconsideration by a tourism administrative department. Excuse me: Does L( 1) Zhang's viewpoint hold water? Why? L(2) Is there an employment agency for tour guides? Why?