What is the most effective way to complain to a travel agency?

Effective ways to complain about travel agencies are as follows:

1. Complain on the platform. There are many complaint platforms focusing on tourism complaints on the Internet, usually products developed by online media. Such platforms often help tourists safeguard their rights through media exposure. The more influential the media, the greater the intensity of complaint resolution.

2. Complain to the tourism administration department. Complainants can make complaints to the tourism administrative department by phone, letter, visit, etc., and should fill in the tourism complaint registration form and attach relevant materials. A decision on whether to accept the complaint must be made within 10 days, and a handling decision must be made within 45 days;

3. Complaints to the tourism administrative department must be made in writing or verbally. The complainant must be a tourist, overseas travel agent, domestic tourism operator and employee who has a direct interest in the case. There must be a clear respondent, specific complaint instructions and factual basis, and the content of the complaint must fall within the scope of complaints stipulated in the Complaint Regulations.

Legal basis: Article 39 of the "Consumer Rights and Interests Protection Law of the People's Republic of China"

If consumers and operators have disputes over consumer rights and interests, they may Solve the problem through the following channels;

(1) Negotiate and reconcile with the operator;

(2) Request mediation from the consumer association or other mediation organization established in accordance with the law;

(3) Complain to the relevant administrative department;

(4) Submit it to an arbitration institution for arbitration according to the arbitration agreement reached with the operator;

(5) File a lawsuit with the People's Court.