What if the travel agency doesn't refund the deposit?

In case the travel agency fails to refund the deposit, tourists can complain to the Tourism Bureau and the Industrial and Commercial Bureau at the telephone number 123 15. If the administrative procedure is not good, we will take the judicial procedure to prosecute, but the judicial procedure is troublesome. I suggest administrative procedures, as long as there is evidence.

Before taking part in a tour organized by a travel agency, you must sign a travel contract with the travel agency to clarify the rights and obligations of both parties. The contents of the contract should comply with the regulations of the travel agency, and tourists should read the terms of the contract carefully. For some matters that are easy to cause disputes, they should be clearly agreed in the contract to avoid disputes in the future due to unclear agreement.

Deposit means that both parties agree to pay a certain amount of money to each other as a guarantee in order to ensure the performance of debts. The amount of deposit shall be agreed by the parties, but it shall not exceed 20% of the subject matter of the main contract. If the party paying the deposit fails to perform the agreed debt, it has no right to demand the return of the deposit; If the party receiving the deposit fails to perform the agreed debt, it shall return the deposit twice.

Legal basis:

Criminal law of the people's Republic of China

Article 577

If one party fails to perform the contractual obligations or fails to meet the contractual obligations, it shall be liable for breach of contract, such as continuing to perform, taking remedial measures or compensating for losses.

Article 578 Where a party expressly expresses or shows by his own behavior that he will not perform his contractual obligations, the other party may require him to bear the liability for breach of contract before the time limit for performance expires.