How to treat the death of a tourist in Fenyang, Shanxi? How should scenic spots guard against security problems?

How to treat the death of a tourist in Fenyang, Shanxi? How should scenic spots guard against security problems? On August 1 day, a female tourist accidentally fell to her death while playing in Shanglinshe Eco-tourism Scenic Spot in Fenyang, Shanxi. In the video, a woman fell on the mountain, and it was suspected that someone was crying "Mom" on the spot. The staff of Fenyang Municipal People's Government said in an interview with the media that the woman had finished the new project and fell off the ropeway software. Shanglinshe Eco-tourism Scenic Area released a message saying that a female tourist accidentally collided with the zip line equipment recycling device after playing the "high-altitude zip line" project, and died after being rescued. So, what do you think of this? How should scenic spots guard against security problems?

In recent years, the consciousness of performing the main responsibility of safety production in tourist attractions has been gradually improved, the safety production system has been gradually improved, and the tourism safety management ability has been comprehensively improved. However, in daily work, there are still some problems that need to be further strengthened and paid attention to in implementing the main responsibility of scenic spot safety management according to regulations.

Measures 1. Clarify the management boundary of scenic spots. According to the requirements of the Tourism Law, a scenic spot is a place or area that provides tourists with play services and has clear management methods. Article 43 of the Tourism Regulations of Hubei Province requires that scenic spots should be marked with regional boundaries, public service facilities and play-oriented signs.

In real life, some scenic spot operating companies operate non-scenic spot projects such as agriculture, animal husbandry and industrial production at the same time in the outfield of scenic spots, and usually confuse the specific management method boundary of scenic spots with the business scope of management enterprises, thus blurring the management method boundary of scenic spots. The safety management of scenic spots is very prone to unclear responsibilities and unclear work responsibilities. Therefore, all scenic spots should strictly implement the requirements of laws and regulations, clarify the boundaries of management methods, set regional boundaries, and earnestly fulfill the main responsibility of scenic spot safety.

Measure 2. Strengthening the safety risk assessment of scenic spots Article 42 of the Tourism Law requires that scenic spots should have: necessary tourism supporting services and auxiliary equipment; There should be safety equipment and systems, and safety conditions should be met through safety risk assessment. This requirement is the main provision for the safety work of scenic spots that have been opened to the outside world and have not been opened. Tourism safety equipment and systems in tourist attractions, possible production safety accidents and personal injuries. Must go through the safety risk assessment, and meet the standards and meet the safety conditions.

All scenic spots should attach great importance to this matter and must not be ignored. Before opening to the outside world, it is necessary to hire a more professional asset appraisal company to conduct safety risk assessment and issue a compliance report to ensure the safety of tourists.

Measure three. Standardize the implementation of scenic spot flow control Article 45 of the Tourism Law stipulates that the reception of scenic spots shall not exceed the larger carrying capacity approved by the competent department of scenic spots. The scenic spot shall release the larger carrying capacity approved by the competent department of the scenic spot, formulate and implement the tourist flow control plan, and control the total number of tourists in the scenic spot in the form of ticket reservation. When tourists are likely to reach a large carrying capacity, the scenic spot should be publicized in advance and reported to the municipal people's government where the scenic spot is located. The scenic spot and the municipal people's government where the scenic spot is located should take timely measures such as diversion and isolation.

This requirement requires that the person who set up the scenic spot is the direct responsible person for flow control, and the key responsible person who receives tourists in the scenic spot shall not exceed the larger carrying capacity approved by the competent department of the scenic spot; Scenic spots should publish large carrying capacity in their toll rooms, entrances, websites and other places. To ensure the autonomy and control of tourists; The scenic spot shall formulate and implement the tourist flow control scheme and emergency plan in accordance with the Guidelines for Tourists during Peak Hours in Scenic Spots, and take corresponding measures such as diversion and isolation to ensure safety.

In addition, if the large carrying capacity of the scenic spot is increased or decreased due to renovation, reconstruction and adjustment of new projects. , need to apply to the competent department of scenic spots, to re-verify the larger carrying capacity.

Measure 4. Legally operating high-risk tourism projects Article 47 of the Tourism Law requires that operating high-risk tourism projects such as high altitude, high speed, deep diving and exploration should comply with relevant state regulations. High-risk tourism projects are very exciting, interesting and experiential, which are very attractive to tourists, but their safety performance is low and their risks are high, so the probability of causing risk events is higher than that of ordinary tourism forms.

At present, there are many types of high-risk new projects in China, with scattered demand and involving many competent departments. There are many problems, such as the facilities and business premises do not meet the safety standards, the management measures for operators of new projects are not fully implemented, the emergency handling system and work experience are lacking, and the operators do not have corresponding qualifications and skills.

The scenic spot attaches great importance to solving the above problems. No matter what kind of high-risk tourism projects our company operates or introduces, we must apply to the relevant departments for business licenses according to laws and regulations before we formally operate them. The examination and approval shall be filed and reported to ensure compliance, legality and safe operation.

Measure 5. Effectively implement the liability insurance system for operators of high-risk tourism projects. According to the requirements of Article 56 of the Tourism Law, China will implement a liability insurance system for operators such as travel agencies, hotel accommodation, tourism transportation and high-risk tourism projects as stipulated in Article 47 of the measures according to the risk level of leisure activities. In this law and regulation, hotel accommodation, tourism transportation and high-risk tourism projects are all directly related to scenic spots. Fully consider that hotel accommodation, scenic transportation and high-risk tourism projects have high risk levels and high probability of accidents, which are prone to serious safety accidents, and the risks must be transferred in the form of liability insurance.

All kinds of tourist attractions, regardless of the affiliation of the unit, should supervise the management of hotel accommodation, tourist transportation, cargo transportation and high-risk tourism projects in the scenic area to ensure that in the event of an accident, emergency treatment and compensation guarantee are strong, and things are handled promptly and efficiently.

Measure six. Strengthening the management of outsourced tourism business projects Article 54 of the Tourism Law requires that if a scenic spot entrusts some business projects or places such as hotel accommodation, catering, shopping, play, games and entertainment, tourism and transportation to others, it shall be responsible for the damage caused to consumers by the actual operators' business activities. This regulation reminds that hotel accommodation, catering, shopping, play, tourism, transportation and other projects managed by others in the scenic spot should be further included in the scenic spot management measures, especially to strengthen the safety operation management, eliminate potential safety hazards and ensure the safety of tourists.