Three assistant practice reports

Time flies, and my internship at Luhuitou Golf Club is coming to an end in the blink of an eye. After more than 4 months of internship, I have learned a lot in the Personnel Administration Department and fully felt the warmth of this small family. I have benefited a lot from everything here. Through these studies and exercises, I have a clearer and rational understanding of human resources work. I have grown in both interpersonal communication and work behavior, and have accumulated certain experience for my future work. At the same time, I also realize that I have many shortcomings. I will overcome them in my future life, work, and study and make persistent efforts.

I would like to report my personal work summary as follows:

1. Handling the onboarding procedures for new employees

This is a very detailed job that can reflect the interpersonal relationship The art of communication. Although I had received some training at the beginning, due to my shortcomings in psychological quality and lack of experience, I was still a little stretched. The processing process was quite confusing and it took a lot of time to complete it. After more than a month of study and practice, and after carefully sorting out the application process according to the documents, I gradually became familiar with this work. In addition to arranging dormitories, other entry procedures can be completed independently. From October XX to XX In January of this year, nearly 60 people were admitted. Now I am able to complete it skillfully and independently, and I am able to receive employees with various personalities well, which has greatly improved my mentality.

The work in personnel matters is very detailed and requires patience, care, concentration, and even more responsibility. Because we are facing different employees, each of whom has his or her own personality, we need to adjust our mentality in a timely manner. We must not only stand on the company's side and strictly follow the regulations to complete the onboarding procedures for new employees, but also start from the perspective of the employees. Make humane arrangements from different angles. Take arranging dormitories as an example. New employees always want to live with people they are familiar with or know, or they don’t like some of their roommates’ living habits and request to change dormitories. At this time, we need to arrange as much as possible in accordance with company regulations. Coordination, if conditions do not allow it, explanations must be done to avoid conflicts. The personnel work well reflects the role of the personnel administration department as a bridge between the company and employees and the responsibility of mediating conflicts between the company and employees. It also permeates the art of interpersonal communication. The golf club is not only a tourism enterprise but also a service enterprise. Our employees serve guests, so the human resources department is the department that serves employees. We must keep this role in mind.

2. Writing meeting minutes

Under normal circumstances, the Human Resources and Administration Department holds a regular department meeting every Monday afternoon. My job is to record each colleague’s last week during the meeting. The work summary, this week's work plan, and the manager's instructions on key issues will be compiled into electronic documents after the meeting. The manager will modify it and print it out on paper. The manager will issue it to the colleagues participating in the meeting for confirmation and signature, and then archive it. At present, the minutes of 7 regular department meetings and the minutes of 2 intern symposiums have been completed. By recording and organizing meeting minutes, I learned how to focus on recording the core content in a meeting, fully exercised my language organization skills, and laid a solid foundation for writing, which is also an essential quality for office work.

Writing meeting minutes is a simple but not crude task. It does not need to be exhaustive, but it is also necessary to record the key points of each meeting objectively. When I come into contact with this type of writing work for the first time, I always want to remember as much information as possible. However, the writing speed is limited and it is impossible to record every sentence, so a lot of important information is often missed. Later, I found some articles on the Internet about how to write meeting minutes, and learned the recording skills of "First Quick, Second Important, Three Provincial, and Fourth Generation". The first is to write quickly, the second is to record only the key points as much as possible, the third is to omit familiar content, and the last is to use your own "language" to replace some professional terms. These techniques were very helpful for me to write meeting minutes later, which greatly improved the efficiency of recording and effectively avoided the omission of information.

3. Reviewing attendance

I think this is the most difficult job I have ever encountered. There are fourteen departments in the club, and almost every department has different situations, especially the lawn department and the catering department, which have a heavy workload of auditing attendance. When reviewing attendance, it is necessary to refer to the fingerprint punch-in record and the explanation of the abnormal situation issued by the department to confirm whether there is a deduction for the abnormal situation; it is also necessary to check the remaining leave of the previous month, vacation application form, overtime application form, etc., to ensure that the vacation data and the attendance sheet are consistent. Accumulate again. In October, I mainly focused on studying. I read the attendance sheet that I had reviewed before and learned some rules about attendance and holidays. In November, I reviewed the attendance sheet for the first time by myself. It took 4 days and many problems arose. On the one hand, it is because it is the first time to practice, and I don’t know how to deal with many special situations; on the other hand, I have not formed a thinking about attendance, and I often focus on one thing and lose sight of the other. In December, I carefully summarized the experience and lessons learned from the last time, and completed all audit and attendance work in two days, and the error rate was relatively low. However, due to carelessness, I missed an abnormal situation after the punch-in record of one department. Note: As a result, an employee's early leave was not deducted during salary payment. Later, when he was registering the electronic version of his remaining leave, he discovered that he had admitted the mistake to the manager and took corresponding remedial measures to maintain the rigor of relevant regulations.

Because the audit of attendance is directly related to the vital interests of employees-leave and salary, attendance auditors need to be very careful. If there is a flaw in one of them, it may cause damage to the interests of employees or the company. In addition, I also found some problems during the process of reviewing attendance. For example: department attendance staff do not fill in the attendance form according to the prescribed format, notes or explanations cannot well reflect the reasons for abnormal clocking in, overtime and remaining leave accounting is inaccurate, etc. In response to the above problems, I think it is necessary for the Human Resources and Administration Department to conduct attendance training for the attendance personnel of various departments. They must use attendance symbols in strict accordance with regulations, fill in ordinary overtime and statutory overtime separately, use colored pens to highlight public holidays and statutory holidays, and Standardize and unify the basic requirements for attendance such as objectively indicating the reasons for punch-in exceptions. On the one hand, this can clearly display the employee's attendance status. On the other hand, it also reduces the workload of the personnel department in reviewing attendance. More importantly, it can It greatly reduces the probability of attendance errors, cooperates well with the preparation of salary sheets, and protects the interests of the company and employees.

IV. Quality Inspection

In order to ensure the better operation of the football club, the Human Resources Department organizes quality inspectors from various departments to supervise and inspect the football club and employees. item of work. Quality inspection is mainly divided into the following categories: first, weekly follow-up inspections on some issues raised by the manager on duty; second, verification of unqualified reports; third, inspection of employee appearance; fourth, evaluation of the training effectiveness of each department Spot checks. Through these inspections, the club was able to operate smoothly and existing problems were improved. My main job is to cooperate with the quality inspection supervisor, register the inspection time and inspection results, and make notes. Although it is a very simple job, through this job, you can have a clearer understanding of the overall operation of the golf club and how to solve problems, which is of great help in becoming familiar with the golf industry.

Since October, I have assisted the quality inspection supervisor in conducting 17 quality inspections, most of which were conducted in response to questions raised by the manager on duty. In addition, there were spot checks on training effectiveness and employee appearance. Inspection of instruments and spot checks of quality policy. Through these quality inspection tasks, I have more training in my mentality. As an inspector, he is actually not "popular" with employees during the quality inspection process. On the one hand, employees are not aware of the importance of quality inspection work, have a strong sense of personal status, and are unwilling to cooperate; on the other hand, many employees are resistant to "inspections" due to their academic qualifications and mentality. Therefore, as a quality inspector, you must have strong psychological endurance and interpersonal skills. During quality inspection, you must be neither humble nor overbearing. At the same time, you must pay attention to your style and method of conduct, and patiently guide the employees under inspection to cooperate. Quality inspection work must be done seriously, but not too seriously, otherwise it will arouse employees' resentment and produce negative emotions, which is not conducive to the development of future quality inspection work.

5. Inspecting the sanitation of employee dormitories

Every month, the Personnel Administration Department organizes managers above the supervisory level of each department to inspect the sanitation of dormitories. This is an important task for the personnel department. We need to inform each department of the time and place, prepare scoring sheets and pens, and then lead other colleagues to inspect and score more than 50 dormitories one by one at the specified time, then summarize the inspection results and post an inspection notice. Although it is a very simple job, it still takes some effort to really do it well. Take the inspection as an example. Because the club has many departments and relatively complex personnel, and there are basically 7 people in each dormitory, we cannot use high standards and harsh requirements. The focus is to encourage and motivate employees to maintain accommodation. Environmental positivity. The same goes for writing inspection reports. On the premise of reflecting typical problems, try to highlight the good side and highlight the role model and leading role of model dormitories. Inspection and notification are not ends, but means, a means to do a good job in employee logistics.

When I first started doing this work, I was very passive. Because someone was taking care of me, I didn’t think independently about how to organize and what issues I should pay attention to. After the first inspection, I reflected on some of the problems I had. At the same time, I also began to think about how the photos taken during the inspection could accurately correspond to the dormitories, how to calculate the average score to improve efficiency, and how to make notifications in the process. Selecting representative photos and other issues, through these thoughts, I truly understood the work from the perspective of an organizer, and at the end of the second inspection, I innovated the unified classification method, made a homemade excel table, and reduced manual work. Errors in scoring greatly improved the efficiency of scoring. Since October, I have participated in dormitory health inspections for four consecutive months. Not only have I learned the skills to communicate with various departments, but I have also learned how to organize similar inspections and write inspection reports, laying the foundation for future work.

In addition to the regular work in the above five areas, I also came into contact with the following tasks: reporting the number of people dining at the ball club to Xinjia Canteen every day, regularly notifying six relevant departments every two weeks to update the bulletin board posters, collecting Summarize shift schedules, assist the administrative secretary in issuing documents, fill in the telephone processing form for external official documents, issue employee meal cards, etc. Although these are simple tasks, they require various abilities and qualities such as communication with various departments, organizational language, coordination, etc. These abilities and qualities are all necessary for human resources work. It is undeniable that through these tasks, It makes me more humble, more patient, and more rigorous.

Through this period of practice, I also discovered some of my shortcomings. The most prominent ones are the lack of initiative and creativity, and the lack of independent awareness and independent thinking at work. These two problems have always been my problem. The shortcomings are what I always reflect on and work hard to overcome. The internship made me more clearly aware of these two aspects of problems. I believe that in future work, I will have a clearer direction of efforts and more confidence to improve and improve.

I still remember the earnest guidance my manager gave me when I was promoted to full-time job. He pointed out my shortcomings and the direction of study, which gave me a clear goal for my internship and also encouraged me to pursue my chosen path. Go forward with more confidence. Although I failed to complete the internship as planned, the experience of working in the Human Resources Department will serve as the enlightenment of my career and will become a valuable asset.

二

As of today, the three-month probationary period has expired. According to the company's rules and regulations, I am now applying to become a regular employee of the company. I became a trial employee of the company on April 2, 2007. According to the needs of the company, I currently work as a sales specialist in the media department of Guodun Company, responsible for the work of the sales assistant of the media department. Although I have only been with Guodun Media for a few months, I have integrated myself into the Guodun Media team from the first day in the company.

I am serious, careful and have a strong sense of responsibility and enterprising spirit. I am diligent and enthusiastic about work. I have a cheerful personality and am willing to communicate with others. I have strong teamwork skills. I have a strong sense of responsibility and a strong sense of responsibility. Complete the work assigned by the leader, be able to cooperate fully with colleagues in the company, get along harmoniously and harmoniously, and cooperate with the heads of various departments to successfully complete various tasks.

As a fresh graduate, when I first came to the company, I was worried about not knowing how to get along with people and how to do a good job; but the company’s relaxed and harmonious working atmosphere and united and progressive corporate culture, I quickly completed the transition from student to staff.

The work and study situation during the probation period of these few months are summarized as follows:

1. Work during the probation period

During the internship, I was in Studying and working in the media department. The business of the media department was something I had never been exposed to before. Although it was related to my professional knowledge, there was still a certain gap. However, under the patient guidance of the department leaders and colleagues, I adapted to the company in a short period of time. I am familiar with the working environment of the company and the entire operating process of the department. In the work of this department, I have always been strict with myself and completed every task assigned by the leadership in a conscientious and timely manner. I humbly learn from my colleagues on professional and non-professional issues that I don’t understand, and constantly improve and enrich myself. I hope to be able to stand on my own as soon as possible. On the one hand, make greater contributions to the company. Of course, when you first enter the workplace, it is inevitable that you will make some mistakes that need to be corrected by the leader; but as a lesson from the past and a teacher from the future, these experiences have also made me mature and learn to consider more comprehensively when dealing with various problems and put an end to them. Similar mistakes occur. Here, I would like to express my special thanks to the department leaders and colleagues for their guidance and help on my entry into the company, as well as their reminders and corrections for the mistakes I made in my work.

Business work

1. Midnight period project

In the early stage of preparation for the midnight period, the content changed from real estate information to marriage and love information. In the industry chain, the first entry point during the night time period was the matchmaking industry, and I was mainly responsible for online market research. Understand the distribution of the matchmaking industry in Nanjing, and summarize the relevant information of major matchmaking companies. At the same time, we conduct a detailed survey on the policies and regulations of the matchmaking industry. We understand the national requirements for the matchmaking industry, which is of certain help to the sales team's research. In addition to the research on matchmaking companies, we also conducted research on related companies in the matchmaking industry chain, such as wedding photo studios, wedding etiquette, honeymoon tours, etc., and formed some summary information.

By sorting and analyzing the collected information, we concluded that we should start with a project that is easy to start with and is a hot topic, so we made major adjustments to the content and form of the column. Finally, the content of the column was finalized to be practical employment position information for employment agencies.

As time goes by, in September, the content and format of the midnight column have been determined. Now the signing of the contract with the TV station has been completed, and in-depth work with Zhaopin Recruitment and the production company is also going smoothly. is being carried out, and publicity work is also being further followed up. On the Nanjing Life Channel, the "Career Morning Arrangement" column will be launched on the 16th. At the same time, other channels will also put hot information that people care about on the screen, and build "City Night Flight" into a comprehensive brand column. Operate in accordance with the overall plan of Guodun Company. Create a solid foundation for gathering information and building a platform.

2. Huatai Project

According to the research goals determined by the media, I was mainly responsible for the research on the current situation of Huatai and the securities industry in the early stage.

3. Seal Media Project

With the full launch of the "Business Navigation-Government and Enterprise e-Connect" project, I participated in the promotion of government and enterprise e-Connect. At e-Tong's media communication meeting, we established preliminary relationships with economic reporters from Nanjing's print media. Together with Li Guirong, we urged Express reporters to publish a promotional draft about government-enterprise e-Tong in the Express. Modern Express has been published.

After these few months, I am now familiar with the company's working environment and can grasp the company's operating procedures as a whole. Although I am not yet able to independently handle some specific project business of the company or department, I believe this is a process that requires accumulation. Therefore, in view of these shortcomings, my experience in handling problems still needs to be improved, my teamwork ability also needs to be further enhanced, and I need to continue learning to improve my business capabilities.

Main management tasks: As a member of the sales team, I also undertake the back-office work within the department.

1. Process formulation: Cooperate with Zhang Qing and Ji Haiqiang to complete the formulation of market research process, telephone visit process and door-to-door visit process.

2. Annual plan: Participate in the formulation of the media’s annual plan. Start by formulating a framework for the annual plan, which is divided into the following sections: background description, media goals for XX, current situation analysis, implementation strategy, implementation steps, implementation plan, financial analysis, and required resources and support. Clarify the operational purpose of each project and revise the annual plan. Starting from the planning of Guodun Company and the planning of the media, we must clarify the positioning of the media in Guodun Company. The implementation goals of each project in XX.

3. Department meeting minutes: The preparation of the minutes of each meeting was completed in the early stage. Taking minutes of each meeting and determining the process of meeting minutes can improve the efficiency of the meeting, clarify the meeting topics, and allow you to devote yourself to the meeting. When compiling meeting minutes, you can improve your ability to summarize and gain a deeper understanding of your work tasks, content, etc.

三

It has been almost two months since I entered the xx company for internship from the gate of campus. During these two months of internship, under the careful cultivation and guidance of the leaders, I And through my continuous efforts, I have learned and gained something, both in practice and at work.

Since I entered the company, the managers have arranged employee training, which not only allowed me to understand some of the scale of our company and its products, but also gave me the opportunity to communicate with each other among the managers of various departments of the company. It also gave me a better understanding of the products produced by each department; the company once again arranged field development training for our managers. During this training, I realized that this is a task that can only be completed by our collective. This represents With unity, coupled with the large number of people and the many methods, we completed each training in a short period of time in a thrilling and dangerous manner. Finally, we spent our dinner with joyful laughter. Dinner gave me another opportunity to communicate with them, and finally I understood a truth: happiness and joy can sometimes be found through the training of thrilling struggles.

I have been working in the quality control department as an "administrative assistant", sorting out feedback information about battery cells, logistics, etc., from not understanding it at the beginning to being able to operate it skillfully now,

All this is not only under the constant guidance of the leader, but also under my own continuous strict requirements on myself, and strive to do everything well. Although sometimes the purchase list of some items is submitted to the leader for approval, it is not approved. Despite the situation, I was not discouraged because I knew that small setbacks were nothing. As long as I had confidence, I could do better.

I am modest, cautious, diligent and studious. Pay attention to the combination of theory and practice, effectively apply the classroom knowledge learned in actual work, listen carefully to the guidance of veteran employees, and listen humbly to the work suggestions put forward by others. Show a strong thirst for knowledge and be able to observe carefully, experience personally, think independently, and analyze comprehensively, and flexibly use their knowledge to solve practical difficulties encountered at work.

Be sincere and simple in your life. Strictly abide by the rules and regulations of the unit. During the internship, there were no unexcused absences, late arrivals and early departures. You can get along well with colleagues in the unit, communicate harmoniously, be good at learning from each other's strengths, be open-minded and eager to learn, and pay attention to teamwork.

In the face of future work, I will work harder and strive for a wonderful future!