Traditional Culture Encyclopedia - Travel guide - What is tourism service and management?
What is tourism service and management?
First, the training objectives:
Make students master the basic knowledge and professional skills of tour guide service, grass-roots management of travel agencies, hotel service and management; Cultivate students' strong oral English and Chinese communication skills; Have good service consciousness, etiquette and strong adaptability. Become a professional engaged in tour guide and travel agency management, hotel service and grass-roots management. Strong communication and coordination skills, organizational skills and team spirit.
Second, the professional characteristics are outstanding:
1. Core courses: ①. Core courses include: introduction to tourism, tourism etiquette, tour guide basics, tour guide policies and regulations, tour guide business, front office service and management, catering service and management, etc. ② Skills and training include: simulated tour guide, front desk reception, Chinese restaurant service, western restaurant service, etc.
2. Teaching organization: around the principle of "setting market standards and emphasizing the combination with practice", make full use of audio-visual teaching, on-site teaching, case teaching, role-playing and other teaching methods; Organize "expert group", engage in skill competition, and cultivate students' multi-skills.
3. Student management: focusing on "healthy personality, advanced concept, sufficient theory and excellent skills", focusing on creating "quasi-professional atmosphere and environment", taking corporate culture as reference, taking teaching as the main body, drawing lessons from advanced management systems at home and abroad, establishing a scientific management mechanism, highlighting the management characteristics of "in-depth, in-place, strict and caring", striving to create a professional cultural atmosphere and strengthening students' professional awareness.
4. Construction of teaching staff: We have a high-quality, reasonable structure and a combination of full-time and part-time teachers. At present, all six students in this major have bachelor degree or above, and two of them have senior titles; 3 people with intermediate titles; Double-qualified three people.
Third, professional employment prospects:
In recent years, with the rapid development of tourism, the demand for tour guides and hotel management service talents will be increasing. Mainly for travel agencies, tourist attractions, tourist hotels, various exhibition halls, real estate marketing, tea houses, bars and other enterprises and institutions, engaged in tour guides, scenic spots, reception at the front desk, catering service and management, room service and management, tea art, wine mixing and other work. This major is a talent major in short supply in modern service industry. Graduates are in short supply, and the monthly salary is about 2000-8000 yuan.
Fourth, professional research:
National tour guide qualification certificate, travel agency manager qualification certificate, hotel management advanced skill certificate, tea artist, bartender, Putonghua proficiency certificate.
Question 2: What does tourism service and management mean? Supplement: Does that have anything to do with management and service? Satisfied answer じve Jane Danfei Level 2 20 10-06-24 is a tour guide, and has certain requirements for foreign languages ... but eloquence and emergency handling are also very important. I have a good job, I can travel with different people, and I am confident ~ Q: But my English is poor. Answer: Self-confidence is the most important. You can learn English slowly, buy a repeater and listen more. Supplement: If you want to engage in this industry, you have to get in touch with international friends and understand English. Of course, if you don't get along well, you can only substitute in the domestic group. Nizi is a junior high school graduate at 20 10-06-24. Originally, I wanted to study as a tour guide, but later I heard that it was difficult to take the tour guide card. If I fail, I will have no job. Now I want to choose tourism service and management, but I'm not sure. Question 1: Which major is easier to get a job in the future, this major or the tour guide major? I heard that after studying tourism service and management, I can also take a tour guide card. ) 1. I majored in tourism management at the university. As far as employment is concerned, these two majors are actually similar! Tourism service and tourism management are actually the difference between job categories! In other words, one is the front desk work and the other is the background work! If you want to take the tour guide certificate, these two majors will not prevent you from taking it! Moreover, the tour guide card is not difficult to test. Four books will do, and it will be ok after reading it several times. 2, need to learn English! Generally, they have passed CET 3 and CET 4. I don't need to take the management certificate. 4. You can travel without a tour guide card! There are many tours! Such as OP (operation) and sales! That's good!
Question 3: What is the most direct purpose of tourism service and management major? Learn to be a tour guide. But not only to learn tour guides, but also to learn hotels. So you can enter the hotel except the travel agency. The main courses offered by this major are: tourism management, tour guide business, basic knowledge of tour guides, tourism policies and regulations, travel agency business, travel agency management, catering management, lobby and guest room management, simulation and on-site tour guide, China tourism geography, tourism psychology, tourism economics, hotel management, introduction to tourism, tourism culture, tourism resource development and management, scenic spot planning and management, tourism safety, human resource management of tourism enterprises, eco-tourism and tourism. Each school has different emphasis on the course of tourism management, some are biased towards tourism, and some are biased towards hotels, so some also call this major tourism. It depends on you going to school to find it yourself ~
Although this discipline appeared in China less than 20 years ago, with the rapid development of social economy and culture and the continuous expansion of foreign exchanges, China's tourism industry has developed rapidly, which has not only become an important aspect of China's tertiary industry, but also formed a new economic growth point, so there is an urgent need for management talents with humanities, geography and economic knowledge. It is in this context that the discipline of tourism management has gradually developed and become an important discipline in the discipline system of business administration. But this year, due to H 1N 1 flu, the employment situation will not be very good!
Professional and technical posts: tour guide, scenic spot commentator, tourism product marketing and R&D personnel, scenic spot planning and development personnel, tourism culture research.
Business positions: planning, travel route planner, outreach sales staff.
Management positions: tourism finance staff, travel agency manager, hotel management hungry staff, right?
Question 4: What does tourism service and management do? Be specific. This is usually the job of a travel agency.
Question 5: What can the tourism service and management major do? The ultimate direction of tourism service and management is tourism management and hotel management, which can be divided into travel agency management and scenic spot management. Studying tourism service and management, professionally speaking, the future career direction is tourism-related industries, such as travel agencies, tour guides, scenic spot development, scenic spot sales, hotels, restaurants and so on.
Question 6: What do you mean by tourism service and management? It means a tour guide. There are certain requirements for foreign languages … but eloquence and emergency handling are also very important. Can travel with different people, confident ~
Question 7: What is tourism service and management? Whatever it is. The result is a job, divided into these categories, as a front desk guide in a travel agency. A competent manager is, of course, in a big travel agency, a small boss is a manager, and there are only three or four people in a travel agency. Let's go to the scenic spot. Doing business sales, of course, graduates recommend being tour guides to increase social experience.
Question 8: What is the tourism service industry? Tourism service refers to the service provided by the tourism staff in the tourist destination with a certain material basis to meet the various needs of tourists in the process of tourism activities.
The major of tourism management faces the modern tourism industry, and trains high-tech applied professionals who fully meet the needs of the front line of production, management and service and support the party's line. On the basis of having the necessary basic theoretical knowledge and professional knowledge, students focus on mastering the basic abilities and skills of practical work in tour guides, travel agencies, tourist attractions, tourist shopping shops and other fields. , and have good professional ethics and professionalism.
Work:
Professional and technical posts: tour guide, scenic spot commentator, tourism product marketing and R&D personnel, scenic spot planning and development personnel.
Business positions: planning, travel route planner, outreach sales staff.
Management positions: tourism finance personnel, travel agency manager.
Question 9: What is tourism service and management? What will you do after graduation? You don't have to do anything. Graduates majoring in tourism can work in travel agencies or other industries. Those who are not professional enough can also do it. For example, the front desk of our company studied tourism, applied for the front desk, and later transferred to administration, which is actually a way.
Question 10: What is the major of tourism service management? Zhejiang University, Zhejiang University of Technology, Zhejiang Ocean University, Zhejiang Forestry College.
Lishui university, Huzhou Normal University, Hangzhou Normal University, Zhejiang Normal University.
Zhejiang Gongshang University Ningbo University Zhejiang Shu Ren College Ningbo Institute of Technology Zhejiang University
Zhijiang College of Zhejiang University of Technology Xingzhi College of Zhejiang Normal University College of Science and Technology of Ningbo University Donghai College of Science and Technology of Zhejiang Ocean University
Tianmu College of Zhejiang Forestry College Hangzhou Normal University Qianjiang College Hangzhou Business School of Zhejiang Gongshang University
Nanchang University Jiangxi Agricultural University Jiangxi Normal University Shangrao Normal College
Yichun University Gannan Normal University Jinggangshan University Jiangxi University of Finance and Economics
Jiangxi Normal University of Science and Technology Nanchang Institute of Technology Jiujiang College Nanchang University College of Science and Technology
Donghua Institute of Technology Yangtze University Jiangxi Agricultural University Nanchang Business School Jiangxi Normal University College of Science and Technology Jiangxi Science and Technology Normal University College of Technology
Shanghai University of Finance and Economics School of Modern Economics and Management
Xiangtan University Jishou University Hunan University of Science and Technology Central South University of Forestry and Technology
Hunan Normal University Hunan Institute of Science and Technology Xiangnan College
Shaoyang University Huaihua University hunan university of arts and science hunan university of science and engineering
Hunan Institute of Humanities and Science Hunan Business School Changsha College Hunan Engineering College
Hunan city university Hunan First Teachers College hunan international economics university Xiangtan University Xiang Xing College
Xiaoxiang College of Hunan University of Science and Technology, Beijin College of Hunan Business School, Shu Da College of Hunan Normal University and Foreign-related College of Central South Forestry College.
Hunan university of arts and science Furong College Hengyang Teachers College Nanyue College Hunan Engineering College Applied Technology College Jishou University Zhangjiajie College
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