Public Security Management of Dunhuang Public Security Innovation B&B Inn in Gansu Province

Innovative B&B and Inn Public Security Management

Dunhuang City, Gansu Province is world-renowned for its rich tourism resources and profound cultural heritage. It is a golden tourist destination on the Silk Road and has a booming tourism and catering industry. With the development, unique farmhouse inns and B&Bs have also quietly emerged, gradually becoming the first choice for tourists to stay in Dunhuang. At present, there are more than 500 farmhouse inns and B&Bs in Dunhuang City.

In order to continuously adapt to the current rapid economic development and the needs of tourism police work, the Dunhuang Public Security Bureau is based on actual high-level planning, focusing on improving service efficiency and innovating tourism police, focusing on Crescent Spring where B&Bs are relatively concentrated. As a pilot project, the town took the lead in implementing the assessment of the security status of B&Bs. After a period of operation, the awareness of inn owners to strive for excellence in law-abiding management has been improved. Tourists feel more at ease when staying, and the number of tourism-related polices has dropped significantly compared with previous years. It has received strong support from operating owners and unanimous praise from tourists. It has started "Crescent Spring Tourism Police with Warmth" brand.

Taking Yueyaquan Village of Yueyaquan Town, where farmhouses and B&Bs are concentrated, as a pilot project, after recommendation by the village group, Dunhuang Municipal Public Security Bureau Yueyaquan Police Station selected 100 B&Bs with complete licenses and good public security conditions. As the first batch of demonstration sites, the inn took the lead in carrying out the security level assessment of B&B inns, which will be comprehensively promoted throughout the city in the future.

The Dunhuang Public Security Bureau has formulated and improved the "Measures for Rating the Public Security Conditions of Dunhuang B&Bs and Inns (Trial)" and specific scoring standards. The "Assessment Methods" are divided into 30 sub-items in 4 categories from aspects such as installation and application of public security management information systems in the hotel industry, public security and safety management, employee management, daily supervision and inspection, as well as 4 bonus points and 7 deduction items. The police station will score the participating B&Bs and inns against the "Assessment Methods" and scoring standards every month, and fill out the "Inspection Records". According to the "Assessment Methods", the public security status of B&Bs and inns is divided into four levels: excellent, good, average and poor.

The Dunhuang Public Security Bureau has established a tourist vigilante team composed of village cadres, old party members, CPPCC representatives and public security activists. They are uniformly equipped with hats, vests, document bags, etc., and carry out inspections of B&B inns. Conduct daily supervision and inspection, and assist the police in the police district. At the same time, 10 to 15 business owners will be selected as "supervisors" in turn from the B&B inns that participated in the assessment, and supervision and inspections will be carried out within the inn. On the one hand, it can enhance the owners' sense of participation and responsibility, and on the other hand, it can also promote communication and learning among the owners. , check for deficiencies and fill them, and strive to be the first to create excellence. For the problems found in other B&Bs in terms of public security and fire management, they will be given corresponding bonus points after verification by the police station.

Dunhuang Public Security Bureau adheres to the concept of "learning instead of training and centralized training" in daily management. For the first time, employees of B&Bs and inns rated as general grade regularly participate in training organized by the police station. , learn the working requirements and relevant legal provisions in the hotel industry. Those who are rated as average for the second time will be interviewed, downgraded, and disqualified from the outstanding selection. Those who are rated as ordinary for the third time will be ordered to suspend business for rectification, and the "Special Industry License" will be revoked.

At the same time, the evaluation results will be announced on the public notice board on the inn street and the public notice board at the front desk of the B&B inn, and released to the society through media platforms to increase publicity and influence. Business owners have said that tourists, especially women, often worry about travel safety. After uploading the public notice board to the website, it is tantamount to giving tourists a "reassurance". The number of online orders has also increased, and tourists have a good time and stay. Have peace of mind. At the same time, we encourage business owners to abide by the law and strive to be excellent, and the management of B&Bs and inns is more standardized to prevent and contain the occurrence of various preventable cases to the greatest extent, so that the tourism market can develop healthily and stably.